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Virtual Jobs in Ohio (NOW HIRING)

About Us OHDELA (Ohio Distance and Electronic Learning Academy) is a tuition-free, K-12 online school dedicated to transforming education through a state-of-the-art virtual experience. We offer a ...

About Us OHDELA (Ohio Distance and Electronic Learning Academy) is a tuition-free, K-12 online school dedicated to transforming education through a state-of-the-art virtual experience. We offer a ...

About the Team   OHDELA (Ohio Distance and Electronic Learning Academy) is a tuition-free, K-12 online school dedicated to transforming education through a state-of-the-art virtual experience. We ...

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Our brick-and-mortar, virtual, and hybrid schools specialize in closing educational gaps and offer innovative models such as career-technical education, sports training, bilingual programming, and ...

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Virtual information

See Ohio salary details

$10

$23

$32

How much do virtual jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for virtual in Ohio is $23.20, according to ZipRecruiter salary data. Most workers in this role earn between $19.42 and $26.06 per hour, depending on experience, location, and employer.

What is a virtual job?

A virtual job refers to a job that can be performed outside of an employer’s office. Also known as remote, work from home, or telecommuting jobs, these positions have become increasingly common because of technology like telephones, internet, email, and video conference calls, which help to facilitate employer-employee communication.

What are some common challenges faced by professionals working in virtual roles, and how can they be addressed?

Professionals in virtual roles often encounter challenges such as maintaining clear communication with team members, managing time effectively, and combating feelings of isolation. To address these, it's crucial to establish regular check-ins with colleagues, utilize project management tools to stay organized, and set boundaries to maintain a healthy work-life balance. Proactively participating in team meetings and leveraging collaboration platforms can also help foster a sense of connection and ensure alignment on tasks and goals.

What are the key skills and qualifications needed to thrive as a virtual assistant, and why are they important?

To thrive as a Virtual Assistant, you need strong organizational abilities, time management skills, and proficiency in administrative tasks, often supported by experience or relevant training. Familiarity with productivity software like Microsoft Office, Google Workspace, and project management tools such as Trello or Asana is typically required. Excellent communication, attention to detail, and self-motivation are crucial soft skills for remote work success. These skills and qualities ensure clients receive reliable support, efficient task completion, and seamless communication regardless of location.

What is the difference between Virtual vs Remote Customer Service Representative?

AspectVirtual Customer Service RepresentativeRemote Customer Service Representative
Work EnvironmentHome office or remote location, often with flexible hoursHome-based or remote setting, typically within a company's designated remote team
CredentialsCustomer service experience, communication skills, sometimes specific industry certificationsSimilar credentials as Virtual, including communication skills and customer service experience
Employer & Industry UsageUsed across various industries like retail, tech, healthcare; common in online companiesCommon in customer support roles across industries, often interchangeable with Virtual

Both Virtual and Remote Customer Service Representatives work from home or remote locations, providing support to customers. The terms are often used interchangeably, but 'Virtual' emphasizes the online or digital aspect, while 'Remote' highlights working outside the traditional office environment. Both roles require similar skills and credentials, and are prevalent across many industries.

What cities in Ohio are hiring for Virtual jobs? Cities in Ohio with the most Virtual job openings:
Infographic showing various Virtual job openings in Ohio as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 44% Physical, 3% Hybrid, and 53% Remote job distribution, with an average salary of $48,247 per year, or $23.2 per hour.

VIRTUAL BRANCH FLOAT REPRESENTATIVE

KEMBA Financial Credit Union

Columbus, OH • On-site

$16.50 - $22.25/hr

Full-time

Posted 14 days ago


Kemba Financial Credit Union rating

7.5

Company rating: 7.5 out of 10

Based on 7 frontline employees who took The Breakroom Quiz


Job description

Title: Virtual Branch Float Representative
Reports to: Virtual Branch Sales Assistant Manager
Supervises: None
Status: Non-Exempt
Objective
The Virtual Branch Float Representative is responsible for member outreach such as onboarding new members, shortfall member calls, contacting new and existing members who have purchased a vehicle and as well as floating between the Virtual Branch Service and Virtual Branch Sales teams as member and staffing needs dictate. This high-contact position cross-sells additional products and services that enhances the member’s financial situation and requires the ability to deal effectively with Members and other KEMBA Associates primarily by telephone and in writing.
Duties and Responsibilities
  • Assumes responsibility for the effective and professional performance of Member service functions:
    • Presents and explains Credit Union services and products to Members and assists in meeting their financial needs; opens and closes accounts; orders checks for Member accounts; completes payroll deductions and authorization forms
    • Answers questions and solves problems for Members by listening to problems, collecting data, securing answers and reporting results to the inquiring party; resolves Member bookkeeping and account related issues
    • Receives and directs Members and telephone calls; responds to inquiries and questions, or directs them as necessary; records and relays messages
    • Performs file maintenance and account changes as necessary
    • Maintains IRA accounts and answers questions regarding IRAs
    • Cross-sell services, provide referrals, and promote automated services
    • Complete member outreach calls as directed by management with 100% on time completion
    • Ensure Member satisfaction by addressing member complaints and resolve account-related problems that may arise through member contact
  • Aggressively targets new services for existing Members and non-Members:
    • Initiates outbound telemarketing activities that will result in the acquisition of qualified new memberships and an increased level of products/services utilization by all Members
    • Qualifies deposit services for Members in a manner consistent with policy and procedures
    • Targets, sells, and originates new memberships for all qualified non-Member candidates
  • Provides a high level of service support for all inbound Member phone call coverage as support is needed in the service or sales queues
  • Meets or exceeds targeted referral and productivity goals established for this position
  • Registers with the Nationwide Mortgage Licensing System (NMLS) as a Mortgage Loan Originator (MLO) and maintains and renews the registration in addition to completing related compliance training as directed by KEMBA
  • Maintains an up-to-date status of all sales support and processing activity with routine reporting to management
  • Performs all duties in a manner that is fully compliant with applicable industry regulations as well as KEMBA policy and procedures
  • Develops an understanding of Credit Union history, philosophy, organization, policies, and operational procedures
  • On a self-direct basis, continues to improve individual level of competency through training and certification on established educational programs
  • Relates to others beyond giving and receiving instructions:
    • Communicates with coworkers or peers without exhibiting behavioral extremes
    • Performs work activities requiring negotiating, instructing, supervising, persuading, or speaking with others
    • Responds appropriately to criticism from a supervisor
  • Performs other duties as required by management
Required Qualifications
  • High school diploma or equivalent education and experience
  • One to two years of experience in a sales/customer service environment
  • Prior experience in a financial/banking institution preferred
  • Strong organizational skills and attention to detail
  • Good understanding of member services and products provided
  • Ability to work well independently, or as part of a team
  • Basic PC skills (Windows)
  • Assertive problem-solving skills
  • Must value a high degree of accuracy
  • Professional demeanor
  • Effective communication skills
Physical Demands
The physical demands listed below represent those necessary to perform the essential functions of this role. Reasonable accommodation may be provided to enable individuals with disabilities to perform these functions.
The employee is regularly required to sit, use their hands, reach with arms, and communicate verbally and orally. Occasional standing, walking, and lifting of objects up to 25 pounds are required. Vision requirements include close, distance vision, and focus adjustment.
Eligibility
Laptop: No
Remote/Hybrid Work: Yes
Cell Phone Reimbursement: No
Vehicle Reimbursement: No
Incentive(s): Yes

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