Conduct onboarding, soft skills, product, and systems training in both in-person and virtual formats. * Evaluate training effectiveness through assessments, feedback, and performance metrics.
Quick apply
Conduct onboarding, soft skills, product, and systems training in both in-person and virtual formats. * Evaluate training effectiveness through assessments, feedback, and performance metrics.
Quick apply
Conduct onboarding, soft skills, product, and systems training in both in-person and virtual formats. * Evaluate training effectiveness through assessments, feedback, and performance metrics.
Experience in delivery and overall knowledge of virtual training methodology * Demonstrates success in increasing client acquisition and retention * Ability to manage multiple fitness professionals ...
Experience in delivery and overall knowledge of virtual training methodology * Demonstrates success in increasing client acquisition and retention * Ability to manage multiple fitness professionals ...
Austin, TX · On-site
Experience in delivery and overall knowledge of virtual training methodology * Demonstrates success in increasing client acquisition and retention * Ability to manage multiple fitness professionals ...
Austin, TX · On-site
Experience in delivery and overall knowledge of virtual training methodology * Demonstrates success in increasing client acquisition and retention * Ability to manage multiple fitness professionals ...
Austin, TX · Remote
Support virtual training technologies and gamification by including Q&A and participation with tracking and reporting. * Identify ways to enhance learning effectiveness and modify learning content ...
Austin, TX · Remote
Support virtual training technologies and gamification by including Q&A and participation with tracking and reporting. * Identify ways to enhance learning effectiveness and modify learning content ...
Experience with LMS platforms and virtual training tools. * Knowledge of adult learning principles and instructional design.
Quick apply
Experience with LMS platforms and virtual training tools. * Knowledge of adult learning principles and instructional design.
Experience with Learning Management Systems (LMS) and virtual training tools. * Proficiency in Microsoft Office and contact center platforms (e.g., CRM, dialers). * Ability to manage multiple ...
Experience with Learning Management Systems (LMS) and virtual training tools. * Proficiency in Microsoft Office and contact center platforms (e.g., CRM, dialers). * Ability to manage multiple ...
Killeen, TX · On-site
Experience with Learning Management Systems (LMS) and virtual training tools. * Proficiency in Microsoft Office and contact center platforms (e.g., CRM, dialers). * Ability to manage multiple ...
Killeen, TX · On-site
Experience with Learning Management Systems (LMS) and virtual training tools. * Proficiency in Microsoft Office and contact center platforms (e.g., CRM, dialers). * Ability to manage multiple ...
Killeen, TX · On-site
Experience with Learning Management Systems (LMS) and virtual training tools. * Proficiency in Microsoft Office and contact center platforms (e.g., CRM, dialers). * Ability to manage multiple ...
Killeen, TX · On-site
Experience with Learning Management Systems (LMS) and virtual training tools. * Proficiency in Microsoft Office and contact center platforms (e.g., CRM, dialers). * Ability to manage multiple ...
Austin, TX · On-site
Conduct private lessons * Assist with additional training sessions as needed, including virtual training when asked * Consult with other departments * Grow business by making recommendations to ...
Austin, TX · On-site
Conduct private lessons * Assist with additional training sessions as needed, including virtual training when asked * Consult with other departments * Grow business by making recommendations to ...
Cedar Park, TX · On-site
$14.81/hr
Conduct private lessons * Assist with additional training sessions as needed, including virtual training when asked * Consult with other departments * Grow business by making recommendations to ...
Cedar Park, TX · On-site
$14.81/hr
Conduct private lessons * Assist with additional training sessions as needed, including virtual training when asked * Consult with other departments * Grow business by making recommendations to ...
Conduct private lessons * Assist with additional training sessions as needed, including virtual training when asked * Consult with other departments * Grow business by making recommendations to ...
Conduct private lessons * Assist with additional training sessions as needed, including virtual training when asked * Consult with other departments * Grow business by making recommendations to ...
Austin, TX · On-site
Conduct private lessons * Assist with additional training sessions as needed, including virtual training when asked * Consult with other departments * Grow business by making recommendations to ...
Austin, TX · On-site
Conduct private lessons * Assist with additional training sessions as needed, including virtual training when asked * Consult with other departments * Grow business by making recommendations to ...
Conduct private lessons * Assist with additional training sessions as needed, including virtual training when asked * Consult with other departments * Grow business by making recommendations to ...
Conduct private lessons * Assist with additional training sessions as needed, including virtual training when asked * Consult with other departments * Grow business by making recommendations to ...
Austin, TX · On-site
Conduct private lessons * Assist with additional training sessions as needed, including virtual training when asked * Consult with other departments * Grow business by making recommendations to ...
Austin, TX · On-site
Conduct private lessons * Assist with additional training sessions as needed, including virtual training when asked * Consult with other departments * Grow business by making recommendations to ...
Austin, TX · On-site
Conduct private lessons * Assist with additional training sessions as needed, including virtual training when asked * Consult with other departments * Grow business by making recommendations to ...
Austin, TX · On-site
Conduct private lessons * Assist with additional training sessions as needed, including virtual training when asked * Consult with other departments * Grow business by making recommendations to ...
Virtual Training Sessions: Engage in interactive virtual sessions led by industry experts to deepen your understanding of underwriting concepts and practices. * Case Studies: Apply your knowledge to ...
Virtual Training Sessions: Engage in interactive virtual sessions led by industry experts to deepen your understanding of underwriting concepts and practices. * Case Studies: Apply your knowledge to ...
Austin, TX · On-site
$47K - $67K/yr
Facilitate virtual instructor-led training, onboarding programs, re courses, workshops, and one-on-one coaching sessions for new and existing employees. * Create and maintain training materials, job ...
New
Austin, TX · On-site
$47K - $67K/yr
Facilitate virtual instructor-led training, onboarding programs, re courses, workshops, and one-on-one coaching sessions for new and existing employees. * Create and maintain training materials, job ...
New
Austin, TX · On-site
The right candidate will deliver on-site classroom, live virtual, and on-demand training, as applicable. Assist with the development and maintenance of curriculum material and training job guides.
Austin, TX · On-site
The right candidate will deliver on-site classroom, live virtual, and on-demand training, as applicable. Assist with the development and maintenance of curriculum material and training job guides.
Austin, TX · Hybrid
$23.08 - $25/hr
The Association of Certified Fraud Examiners (ACFE) is the world's largest anti-fraud organization and a global leader in anti-fraud training and certification. The Virtual Event Coordinator supports ...
Austin, TX · Hybrid
$23.08 - $25/hr
The Association of Certified Fraud Examiners (ACFE) is the world's largest anti-fraud organization and a global leader in anti-fraud training and certification. The Virtual Event Coordinator supports ...
Killeen, TX · On-site
Skilled in the set-up, troubleshooting and understanding of Virtual Machine Infrastructure (VMWare ... Certified Technical Trainer (CTT+) * Other computer certifications i.e. A+, Network plus, Server ...
Killeen, TX · On-site
Skilled in the set-up, troubleshooting and understanding of Virtual Machine Infrastructure (VMWare ... Certified Technical Trainer (CTT+) * Other computer certifications i.e. A+, Network plus, Server ...
$11.39 - $13.60
0% of jobs
$13.60 - $15.82
2% of jobs
$15.82 - $18.03
8% of jobs
$20.20 is the 25th percentile. Wages below this are outliers.
$18.03 - $20.24
15% of jobs
$20.24 - $22.46
19% of jobs
The median wage is $23.27 / hr.
$22.46 - $24.67
16% of jobs
$24.67 - $26.88
15% of jobs
$26.94 is the 75th percentile. Wages above this are outliers.
$26.88 - $29.10
11% of jobs
$29.10 - $31.31
7% of jobs
$31.31 - $33.52
5% of jobs
$33.52 - $35.74
2% of jobs
$11
$24
$35
A Virtual Trainer is responsible for delivering training sessions, workshops, or educational programs in an online environment. They use virtual platforms, webinars, and digital tools to teach, engage, and assess learners. Their role often includes creating instructional materials, facilitating discussions, and providing feedback. Virtual Trainers may work in corporate settings, education, or other industries to enhance employees' or students’ skills remotely. Strong communication, technical proficiency, and adaptability are key to success in this role.
To thrive as a Virtual Trainer, you need expertise in instructional design, e-learning best practices, and subject matter knowledge, often backed by a relevant degree or training certifications. Familiarity with learning management systems (LMS), video conferencing platforms, and interactive course authoring tools like Articulate or Adobe Captivate is typically required. Strong communication, adaptability, and virtual classroom management skills help trainers engage participants and facilitate effective learning experiences. These skills are critical for delivering impactful training sessions and ensuring knowledge retention in remote environments.
As a Virtual Trainer, your daily tasks may include preparing digital lesson materials, delivering live instructor-led sessions through video conferencing platforms, and responding to learner questions in real time. You’ll also evaluate participant progress using quizzes or assessments, update content to reflect new information, and provide follow-up support as needed. Collaboration with other trainers, subject matter experts, and HR or L&D teams is common to ensure your sessions are current and align with organizational goals. Overall, the role combines teaching, technical setup, and regular interaction with both learners and colleagues in a virtual environment.

Overview
MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.
At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.
We are looking for a skilled and enthusiastic Contact Center Trainer to join our team. You will be responsible for delivering high-impact training programs that prepare our agents to exceed client expectations and deliver exceptional customer experiences. If you’re passionate about coaching, communication, and continuous improvement, we’d love to hear from you.
To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.
Responsibilities
Key Responsibilities:
Qualifications
WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?
All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:
Sourced by ZipRecruiter
MCI Careers is a noted global leader in the Business Process Outsourcing (BPO) industry located in Ashburn, VA, US. Recognized for delivering robust customer engagement services, tech integrations, and consulting, they serve numerous world-class brands and governmental bodies. MCI Careers was established in 2009 by Anthony Marlowe following the purchase of his prior BPO company which boasted over 3,200 employees. The company has set a mission to provide opportunities for people who seek continuous improvement and personal growth through their professional journey.
Computer and electronic product manufacturing
1,001 - 5,000 Employees
Ashburn, VA, US