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Virtual Support Jobs in Springfield, OR (NOW HIRING)

Admin Support

Springfield, OR ยท On-site

$18 - $23/hr

This includes but is not limited to and ordering window treatments, booking in-home and virtual ... The ideal candidate is a hard-working professional able to undertake a variety of office support ...

It's more than a job - it's a chance to be part of a team where you're welcomed, supported, and ... Previous retail or customer-facing experience preferred VIRTUAL REQUIREMENTS: At DICK'S, we thrive ...

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Virtual Support information

See Springfield, OR salary details

$14

$26

$46

How much do virtual support jobs pay per hour?

As of Jul 10, 2026, the average hourly pay for virtual support in Springfield, OR is $26.96, according to ZipRecruiter salary data. Most workers in this role earn between $19.90 and $29.38 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Virtual Support Specialist, and why are they important?

To thrive as a Virtual Support Specialist, you need strong problem-solving abilities, customer service skills, and proficiency in written and verbal communication, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk tools like Zendesk or Freshdesk, and basic office applications is typically required. Outstanding organizational skills, patience, and the ability to multitask set top performers apart in this role. These skills ensure timely and effective support for clients, leading to higher satisfaction and efficient remote service delivery.

What is a Virtual Support specialist?

A Virtual Support specialist is a professional who provides customer service, technical assistance, or administrative support remotely, typically via email, chat, or phone. They help clients or customers resolve issues, answer inquiries, and ensure a smooth digital experience without being physically present in an office. Virtual Support roles are common in various industries, including tech, retail, healthcare, and finance. This job requires strong communication skills, technical aptitude, and the ability to multitask effectively in a remote environment.

What is the difference between Virtual Support vs Virtual Assistant?

AspectVirtual SupportVirtual Assistant
CredentialsVaries; often general administrative or technical skillsTypically administrative certifications or experience
Work EnvironmentRemote, often for multiple clients or projectsRemote, usually supporting individual entrepreneurs or small businesses
Employer UsageUsed by companies needing diverse support servicesHired by entrepreneurs or small business owners for administrative tasks
Common Search IntentLooking for broad support roles or technical assistanceSeeking personal or business administrative help

Virtual Support and Virtual Assistant roles often overlap, but Virtual Support typically encompasses a wider range of services, including technical and specialized support, while Virtual Assistants mainly focus on administrative tasks. Both roles are remote and serve clients across industries, but their scope and skill requirements can differ based on client needs.

What Are Virtual Support Jobs?

Virtual support jobs assist clients with questions or problems they may have with a product or service. You find these positions in a variety of industries, including business, insurance, retail, and technology. As a virtual support professional, you work from home or another remote location with internet accessibility. You provide support to customers who contact them through online portals such as live chat applications, email, or over the phone. Your duties and responsibilities vary, depending on the company and industry. For example, remote retail support staff answer questions about products, assist with completing orders, and record complaints from customers. IT support specialists help software and hardware customers set up their products or troubleshoot when problems arise.

What are some common challenges faced by Virtual Support professionals, and how can they be managed effectively?

Virtual Support professionals often encounter challenges such as managing multiple client requests simultaneously, ensuring clear communication across digital channels, and maintaining productivity in a remote environment. To address these, it's important to utilize robust organizational tools, set clear boundaries for response times, and prioritize tasks effectively. Regular team check-ins and ongoing training in communication tools can also help foster collaboration and reduce misunderstandings, leading to smoother workflows and a more supportive virtual environment.
What cities near Springfield, OR are hiring for Virtual Support jobs? Cities near Springfield, OR with the most Virtual Support job openings:
Virtual Banking Relationship Manager

Virtual Banking Relationship Manager

Columbia Banking System, Inc.

Eugene, OR โ€ข On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

New


Job description

About the Role:
Serves as a Virtual Commercial Relationship Banker for new and existing Commercial banking clients with revenues between $1 million to $20 million. Effectively manage and maintain an existing commercial portfolio up to 250 relationships (defined by RCE). Develops and grows client portfolio by building and maintaining strong relationships with existing clients. Engages in dialogue with CEO and CFO levels of clients to assess holistic banking needs and provide customized banking insights and solutions. Responsible for leading, directing and coordinating key team members in analysis and execution for the effective delivery of products and services to clients and prospects. Maintains high touch connections with assigned portfolios delivering exceptional service with both servicing/maintenance and sales production for growth.

  • Proactively engages assigned commercial portfolio (loans, deposits, core fee income) with delivering a positive experience through digital channels to ensure retention and growth of commercial portfolio by utilizing internal partners, products and services within the entire bank.
  • Provides quarterly business reviews with Commercial clients for retention and revenue generating opportunities. Delivers high touch weekly, monthly and quarterly connections to proactively support needs. May prospect new relationships by reviewing internal contact lists to generate new business for the commercial bank.
  • Seeks solutions to holistically support the client and refer to cross markets internally to leverage banks turnkey solutions.
  • Develops a comprehensive understanding of client's needs, through the review and analysis of personal and business financial data gathered providing integrated delivery of financial services.
  • Achieves individual annual production and growth goals for Commercial banking deposits, fees and loans to ensure the bank meets its overall financial targets.
  • Builds client referral pipeline via identification and development of internal and external center of influence.
  • Develops and maintains an in-depth business knowledge and strong credit acumen of lending (for both scored and custom credit) as well as other deposit products and services. Seeks knowledge of competitors and competitive products. Develops a conversational competence of industrial, commercial, economic and financial situations relating to new or existing business.
  • Proactively promotes and cross-markets bank products and services, and keeps client informed of special promotions. Partners consistently with other internal business partners to uncover opportunities to deepen the client relationship.
  • May be designated as a "team lead", responsible for directing the work of others.
  • Where appropriate participates in community organizations to source business development opportunities and maximize networking demonstrating Columbia's commitment to the local community.
  • Proactively builds and manages a pipeline of production utilizing sales tools such as Salesforce.
  • Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities - knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes.
  • Follows all Bank policies and procedures, compliance regulations, and completes all required annual or job-specific training.
  • Maintain a working knowledge of Bank's written policies and procedures regarding Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations as applicable to this job description.
  • May be asked to coach, mentor, or train others and teach coursework as subject matter expert.
  • Actively learns, demonstrates, and fosters the Columbia corporate culture in all actions and words.
  • Takes personal initiative and is a positive example for others to emulate.
  • Embraces our vision to become "Business Bank of Choice"
  • May perform other duties as assigned.


About You:

  • More than 10 years - of relevant commercial banking experience or equivalent. (Required)
  • Extremely strong relationship management skills, including but not limited to: new business development, analytical thinking, problem solving, strong sales skills, and advanced credit and credit quality skills.
  • Strong knowledge of bank's credit products and underwriting policies.
  • Advanced knowledge of commercial C&I bank products and services that result in successfully capitalizing on all opportunities to cross-sell the bank's products.
  • Proven track record of success and skills in developing new revenue for existing clients and retention of portfolio. Seeks ways to expand portfolio. .
  • Strong credit analysis and commercial underwriting skills, including accounting, financial statement and cash flow analysis experience.
  • Advanced knowledge of cash management policies, procedures, practices, banking regulations, documentation, and business operations.
  • Excellent written and verbal communication.
  • Ability to work effectively with individuals and groups across the company to manage customer relationships.
  • Ability to prioritize and direct the work of others.
  • Proficiency with personal computers and related software packages such as Word and Excel.
  • Ability to train and present to small and large audiences.


Travel Requirements

  • Occasional


The pay range for this role is $77,767.00 - $144,423.00.

The pay rate for the selected candidate is dependent upon a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills, and experience, education, and geographic location. The role may be eligible for performance-based incentive compensation, and those details will be provided during the recruitment process.

Primary Location: Ability to work fully onsite at posted location(s).

1545 River Park Drive Suite 101 Sacramento CA 95815

Our Benefits:


We are proud to offer a competitive total rewards package including base wages and comprehensive benefits.

We offer eligible associates comprehensive healthcare coverage (medical, dental, and vision plans), a 401(k)-retirement savings plan with employer match for qualifying associate contributions, an employee assistance program, life insurance, disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, access to an online discount marketplace, and paid vacation, sick days, volunteer days, and holidays. Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly.


Our Commitment to Diversity:


Columbia Bank is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics. If you require an accommodation to complete the application or interview(s), please let us know by email: careers@columbiabank.com.


To Staffing and Recruiting Agencies:


Our posted job opportunities are only intended for individuals seeking employment at Columbia Bank. Columbia Bank does not accept unsolicited resumes or applications from agencies and Columbia Bank will not be responsible for any fees related to unsolicited resume submissions. Staffing and recruiting agencies are not authorized to submit profiles, applications, or resumes to this site or to any Columbia Bank employee and any such submissions will be considered unsolicited unless requested directly by a member of the Talent Acquisition team.