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Virtual Support Jobs in Irving, TX (NOW HIRING)

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Virtual Sales Representative We're seeking motivated individuals to join our growing team as ... Work independently while receiving support from leadership What We Offer * 100% remote opportunity

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Virtual Financial Consultant

Frisco, TX · On-site

$80K - $85K/yr

Experience supporting institutional clients or plan sponsors * Strong knowledge of tax-aware ... Conduct virtual consultations via phone and video to support both short- and long-term financial ...

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Virtual Financial Consultant

Frisco, TX · On-site

$80K - $85K/yr

Experience supporting institutional clients or plan sponsors * Strong knowledge of tax-aware ... Conduct virtual consultations via phone and video to support both short- and long-term financial ...

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Virtual Support information

See Irving, TX salary details

$13

$25

$42

How much do virtual support jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for virtual support in Irving, TX is $25.01, according to ZipRecruiter salary data. Most workers in this role earn between $18.46 and $27.26 per hour, depending on experience, location, and employer.

What is a virtual support specialist?

Virtual support jobs assist clients with questions or problems they may have with a product or service. You find these positions in a variety of industries, including business, insurance, retail, and technology. As a virtual support professional, you work from home or another remote location with internet accessibility. You provide support to customers who contact them through online portals such as live chat applications, email, or over the phone. Your duties and responsibilities vary, depending on the company and industry. For example, remote retail support staff answer questions about products, assist with completing orders, and record complaints from customers. IT support specialists help software and hardware customers set up their products or troubleshoot when problems arise.

What are the key skills and qualifications needed to thrive as a virtual support specialist, and why are they important?

To thrive as a Virtual Support Specialist, you need strong problem-solving abilities, customer service skills, and proficiency in written and verbal communication, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk tools like Zendesk or Freshdesk, and basic office applications is typically required. Outstanding organizational skills, patience, and the ability to multitask set top performers apart in this role. These skills ensure timely and effective support for clients, leading to higher satisfaction and efficient remote service delivery.

What are some common challenges faced by virtual support professionals, and how can they be managed effectively?

Virtual Support professionals often encounter challenges such as managing multiple client requests simultaneously, ensuring clear communication across digital channels, and maintaining productivity in a remote environment. To address these, it's important to utilize robust organizational tools, set clear boundaries for response times, and prioritize tasks effectively. Regular team check-ins and ongoing training in communication tools can also help foster collaboration and reduce misunderstandings, leading to smoother workflows and a more supportive virtual environment.

What is the difference between Virtual Support vs Virtual Assistant?

AspectVirtual SupportVirtual Assistant
CredentialsVaries; often general administrative or technical skillsTypically administrative certifications or experience
Work EnvironmentRemote, often for multiple clients or projectsRemote, usually supporting individual entrepreneurs or small businesses
Employer UsageUsed by companies needing diverse support servicesHired by entrepreneurs or small business owners for administrative tasks
Common Search IntentLooking for broad support roles or technical assistanceSeeking personal or business administrative help

Virtual Support and Virtual Assistant roles often overlap, but Virtual Support typically encompasses a wider range of services, including technical and specialized support, while Virtual Assistants mainly focus on administrative tasks. Both roles are remote and serve clients across industries, but their scope and skill requirements can differ based on client needs.

How do I become a virtual support?

To become a virtual support professional, you should develop strong communication and organizational skills, familiarize yourself with common tools like email, chat, and project management software, and consider obtaining relevant certifications if needed. Gaining experience through freelance platforms or internships can also help build your portfolio and credibility in remote support roles.

What are the most commonly searched types of Support jobs in Irving, TX?

The most popular types of Support jobs in Irving, TX are:

What cities near Irving, TX are hiring for Virtual Support jobs?

Cities near Irving, TX with the most Virtual Support job openings:

Infographic showing various Virtual Support job openings in Irving, TX as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $52,025 per year, or $25 per hour.

Virtual Sales Rep | No Experience Needed | Remote

AO ASPIRE

Dallas, TX • Remote

$1.0K - $80K/yr

Contractor

Medical, Life

Posted 2 days ago

New

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Job description

Virtual Sales Representative


We're seeking motivated individuals to join our growing team as Account Representative. In this role, you'll work directly with clients to help them understand and access valuable benefit programs available through labor unions, associations, and partner organizations. Comprehensive training and mentorship are provided, making this an excellent opportunity for both experienced professionals and career changers.


What You'll Do

  • Meet virtually with clients to review available benefit options
  • Educate clients on programs and coverage available to them
  • Assist clients with enrollment and onboarding
  • Maintain strong relationships through excellent customer service
  • Participate in ongoing training and professional development
  • Work independently while receiving support from leadership


What We Offer

  • 100% remote opportunity
  • Weekly pay
  • Performance-based bonuses and incentives
  • Flexible scheduling
  • Comprehensive training program
  • Advancement opportunities into leadership and management
  • Company-sponsored trips and recognition programs


Qualifications

  • Strong communication skills
  • Positive attitude and willingness to learn
  • Self-motivated and dependable
  • Customer service, hospitality, retail, or sales experience is a plus
  • Must have reliable internet access

Requirements

• Must be authorized to work in the U.S. or Canada
• Must have reliable internet access
• Must be comfortable using Zoom or other video platforms
• Must be willing to complete any applicable licensing requirements if required for the role

If you are looking for a remote opportunity with training, flexibility, and leadership growth potential, apply today to learn more about the position and interview process.

Company Description

AO Globe Life works with Veterans, labor unions, credit unions, associations, and working families across the United States and Canada to provide supplemental benefits and financial protection solutions. We are the official benefits company of the Los Angeles Lakers and the Dallas Cowboys and Globe Life Field where the Texas Rangers play baseball, that's us too!

Backed by Globe Life, a publicly traded company listed on the New York Stock Exchange, the organization has roots dating back to 1951 and serves millions of policyholders nationwide.

Our company focuses on remote career opportunities, leadership development, mentorship, and helping motivated individuals grow in a flexible work-from-home environment. Through ongoing training, virtual support systems, and performance-based advancement opportunities, we help individuals build long-term careers while making a meaningful impact for veterans and working families.