Virtual Support Jobs in Houston, TX (NOW HIRING)

This position is an intermediate level position that supports the organization at the enterprise level. This position will report directly to the Director, Integration but will work collaborate closely with internal grounds such as HR, Investor Relations and Commercial/Marketing. 

The Communications Manager is responsible for developing and implementing communication strategies that promote the organization's mission, values, and brand identity, as well as critical updates regarding integrations, M&A and other business activities. This role primarily manages internal communications, but will collaborate closely with commercial/marketing and investor relations to align internal and external communications. Additionally, this role is responsible for leading and implementing change management programs, employee engagement and culture initiatives, and supporting the corporate sustainability program.

Position Details

• This role can be based out of our Houston Galleria, Texas headquarters.
• This is a hybrid role, with a minimum of three-four days in office.
• This is a permanent, full-time position, 40 hours per week, Monday to Friday.

Internal Communications:

• Design and manage internal communication campaigns to enhance employee engagement, culture, and change initiatives.
• Develop internal communications strategy to align with business goals and objectives.
• Collaborate with HR and leadership to ensure consistent messaging for internal programs (e.g., wellness, sustainability, company updates. Corporate initiatives).
• Work collaboratively with Commercial/Marketing and Investor Relations to align external communications with internal communications.
• Organize and facilitate the quarterly virtual town hall.
• Support merger/acquisition communications (integration, communications planning and execution).
• Create content for intranet, newsletters, announcements, and internal events.
• Facilitate and create content for internal training (in-person and virtual).
• Support corporate reporting (eg. Annual Report, Annual Sustainability Report).
• Analyze communication campaigns and report on effectiveness using data and analytics.
• Manage the communications budget and ensure efficient use of resources.
• Support event planning and promotional campaigns as needed.

Digital and Content Strategy:

• Lead the planning and publishing of multimedia content across digital channels.
• Ensure brand voice and messaging consistency across all materials.
• Work with designers, videographers, and content creators to produce high-quality communications assets.

Employee Engagement and Culture

• In collaboration with HR, lead and manage any employee engagement and/or culture building projects and initiatives.

Change Management

• Design and implement change management strategies, frameworks, and tools to support the adoption of new processes, technologies, systems, or structures.
• Conduct change impact assessments and stakeholder analyses to identify risks, readiness gaps, and communication needs.
• Develop and execute change management plans including communication, training, engagement, and reinforcement strategies.
• Collaborate with leadership and project teams to integrate change management into overall project planning and execution.
• Monitor and measure the effectiveness of change initiatives and adjust strategies as needed.
• Support managers and employees through change by acting as a coach, advisor, and liaison between leadership and impacted teams.
• Develop and deliver training materials or coordinate training efforts to ensure employees are equipped for the change.
• Ensure that change efforts align with the company's strategic goals, culture, and values.

Other work duties as assigned.

• Excellent writing, editing, and storytelling skills across multiple formats and audiences.
• Strong verbal and written communication skills.
• Experience managing media relations and digital content strategies.
• Strong project management and organizational skills.
• Ability to work collaboratively across departments and with senior leadership.

Preferred Skills

• Familiarity with communication tools and platforms (e.g., Microsoft Teams, SharePoint, Canva, Hootsuite, Mailchimp).
• Experience with crisis communication or change management communications.
• Understanding of SEO, social media analytics, and content performance metrics.

 EDUCATION:

• Bachelor's degree in Communications, Public Relations, Marketing, Journalism, or a related field.
• 5+ years of professional experience in a communications or public relations role.
• Familiarity with change management principles, methodologies, and tools.
• Experience in public organization would be beneficial.

• Competitive Salary
• Medical, dental, and supplemental insurance
• 401K Plan
• Paid Holidays
• Paid Time Off

• Office environment with limited physical effort, continuous mental effort, and frequent complex requests for assistance.
• Travel may be required (10%)
• Physical job demands and requirements such as extended periods of sitting, limited/prolonged periods of concentration, etc.

As an organization, our strength comes from the ability to embody our core values - People First, Integrity Always, Pride In Our Work, and Growth Together. None of these values is more important than People First.

TiC Solutions is a trusted, single source provider of technology-enabled asset protection solutions used to evaluate the structural integrity of critical energy, industrial and public infrastructures. Committed to delivering a Higher Level of Reliability, TiC Solutions provides an unrivaled spectrum of capabilities including inspection, traditional and advanced NDE/NDT, failure analysis, rope access, materials engineering, field engineering, reliability engineering, drones, robotics, V-Deck and condition-based monitoring services.Our work is critical to the integrity and safety of industrial firms, including petroleum refinery, pipeline, power generation, pulp & paper, mining, pharmaceutical, aerospace and automotive industries.TiC Solutions is a market leader. Our formula for success is straightforward: be capable locally, with certified and well-equipped personnel supported by trained, experienced leaders. Continuing to build on a strong heritage of safety, quality, and professionalism, TiC Solutions strives to maintain incident free work environments, pursues advanced technical developments, and supports reliability programs that are valued by clients and employees. Please note we will consider accessibility accommodations to applicants upon request.

The company utilizes AI enabled tools to organize candidate responses. These tools may be used in the screening or assessment of applicants.