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Virtual Retail Jobs in Virginia (NOW HIRING)

Boll & Branch

Retail Brand Ambassador

Fairfax, VA · On-site

$15.25 - $18.50/hr

Deliver elevated experiences through our in-store, virtual, and in-home design consultation program ... Qualifications * 1+ year of retail sales experience, preferably in specialty retail, luxury retail ...

Boll & Branch

Retail Brand Ambassador

Fairfax, VA

$15.25 - $18.50/hr

Deliver elevated experiences through our in-store, virtual, and in-home design consultation program ... Qualifications * 1+ year of retail sales experience, preferably in specialty retail, luxury retail ...

Boll & Branch

Retail Brand Ambassador

Fairfax, VA · On-site

$15.25 - $18.50/hr

Deliver elevated experiences through our in-store, virtual, and in-home design consultation program ... Qualifications * 1+ year of retail sales experience, preferably in specialty retail, luxury retail ...

Boll & Branch

Retail Brand Ambassador - Part Time

Fairfax, VA

$15.25 - $18.50/hr

Deliver elevated experiences through our in-store, virtual, and in-home design consultation program ... Qualifications * 1+ year of retail sales experience, preferably in specialty retail, luxury retail ...

Boll & Branch

Retail Brand Ambassador - Part Time

Fairfax, VA · On-site

$15.25 - $18.50/hr

Deliver elevated experiences through our in-store, virtual, and in-home design consultation program ... Qualifications * 1+ year of retail sales experience, preferably in specialty retail, luxury retail ...

Boll & Branch

Retail Brand Ambassador - Part Time

Fairfax, VA · On-site

$15.25 - $18.50/hr

Deliver elevated experiences through our in-store, virtual, and in-home design consultation program ... Qualifications * 1+ year of retail sales experience, preferably in specialty retail, luxury retail ...

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Virtual Retail information

What is the difference between Virtual Retail vs Virtual Customer Service Representative?

AspectVirtual RetailVirtual Customer Service Representative
Required CredentialsHigh school diploma or equivalent; retail experienceHigh school diploma; customer service skills
Work EnvironmentOnline retail platforms, e-commerce sitesCustomer support channels like chat, email, phone
Employer & Industry UsageRetail companies, e-commerce businessesAny industry with customer support needs
Common Search & ComparisonYesYes

Virtual Retail involves managing online sales, product listings, and customer transactions within e-commerce platforms. Virtual Customer Service Representatives focus on assisting customers via chat, email, or phone, addressing inquiries and resolving issues. While both roles are remote and customer-focused, Virtual Retail emphasizes sales and product management, whereas Virtual Customer Service is centered on support and service. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What are some common challenges faced by virtual retail professionals, and how can they be effectively managed?

Virtual retail professionals often face challenges such as managing customer expectations remotely, handling high volumes of online inquiries, and keeping up with rapidly changing digital sales platforms. To manage these effectively, it's important to develop strong communication skills, become proficient with the latest e-commerce tools, and work collaboratively with support teams such as IT and logistics. Regular training and staying updated on digital retail trends can also help professionals adapt quickly and provide an excellent customer experience.

What is a Virtual Retail job?

A Virtual Retail job involves selling products or services online rather than in a traditional brick-and-mortar store. Employees in virtual retail may work in customer service, sales, inventory management, or digital marketing, all through online platforms. These roles often require strong communication skills, familiarity with e-commerce technology, and the ability to assist customers remotely. As more shopping moves online, virtual retail positions are becoming increasingly important and widely available.

What are the key skills and qualifications needed to thrive as a Virtual Retail Associate, and why are they important?

To thrive as a Virtual Retail Associate, you need strong product knowledge, sales skills, and customer service experience, typically supported by a high school diploma or equivalent. Familiarity with e-commerce platforms, CRM software, and digital communication tools like chat or video conferencing is essential. Outstanding communication, problem-solving abilities, and adaptability set top performers apart in this role. These skills are crucial for delivering excellent customer experiences and driving sales in an online retail environment.
What are the most commonly searched types of Retail jobs in Virginia? The most popular types of Retail jobs in Virginia are:
What are popular job titles related to Virtual Retail jobs in Virginia? For Virtual Retail jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Virtual Retail jobs in Virginia look for? The top searched job categories for Virtual Retail jobs in Virginia are:
What cities in Virginia are hiring for Virtual Retail jobs? Cities in Virginia with the most Virtual Retail job openings:
Virtual Retail jobs near you
Infographic showing various Virtual Retail job openings in Virginia as of July 2026, with employment types broken down into 67% Full Time, 29% Part Time, 1% Temporary, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.
Retail Customer Service Representative

Retail Customer Service Representative

PostNet

Virginia Beach, VA • On-site

$13/hr

Full-time

Posted 11 days ago

PostNet rating

5.4

Company rating: 5.4 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

Benefits:
  • Bonus based on performance
  • Employee discounts
  • Free uniforms
  • Opportunity for advancement
  • Training & development

Retail Customer Service Representative - Benefit and Perks
  • Competitive Compensation
  • Flexible Scheduling
  • Hard work, collaboration, humanity, fun, and laughter
  • Career path development

A PostNet Retail Customer Service Representative is responsible for assisting customers with all store services and products. Operates the point-of-sale system, copiers/printers, rental computers, and other store equipment. Other duties as assigned. May help to train and mentor Customer Service Representatives.
The Ideal Retail Customer Service Representative Candidate Will Have:
  • Previous customer service or sales experience in a retail environment
  • Exceptional customer service skills
  • Ability to translate customer requirements into final products or services
  • Assist in handling customer complaints and problems in a professional manner
  • Multitasking - must have the ability to simultaneously process multiple tasks
  • Effective verbal and written communication skills
  • Strong attention to detail
  • Outstanding time management and organizational skills
  • A high school diploma or equivalent required
  • Valid driver's license required
  • Proficient with Microsoft Office applications, Google Suite, Windows operating system, and other computer hardware and software
  • Ability to work flexible hours
  • Some supervisory skills preferred
  • Notary Public certification may be required

Retail Customer Service Representative - Daily Tasks:
  • Assists customers with shipping and packaging services, printing estimates/orders, and other services offered by franchise owner
  • Assists customers with their product and service need in person, through email, and by phone
  • Processes customer sales through the point-of-sale system
  • Up-sells, cross-sells, and actively participates in marketing and promotional initiatives
  • Opens and closes the center, cash register, and other center systems
  • Assists management in maintaining, ordering, and stocking inventory
  • Maintains the center consistent with established standards
  • Interacts with UPS, FedEx, DHL, and USPS couriers, other vendors, and all store staff
  • Sorts and deposits mail in private mailboxes
  • Captures, complete tasks, and organizes Virtual Mail

Retail Customer Service Representative - Role Requirements:
  • Must be able to stand behind a sales counter for extended periods of time
  • Must be able to lift at least 50 pounds
  • Must be able to communicate clearly with customers by email, by phone, and in-person
  • May be required to operate a motor vehicle
  • Must perform all duties in a safe and efficient manner

Company Overview
Since 1993, PostNet has provided small businesses and consumers with high-quality printing and shipping solutions that make life easier. Each franchise is independently owned by local owners that are keenly focused on helping the businesses and individuals in their community succeed.
PostNet has nearly 700 locations across North America, Central America, South America, and Africa.
At PostNet, our people enable us to achieve our purpose. Also, through diversity and inclusion efforts, we ensure our global workplaces are dynamic, supportive of all our team members, and representative of our customers and communities.
Apply today!
Compensation: $13.00 per hour
At PostNet, we offer careers for everyone! Whether you are just starting out, looking for that next great growth opportunity, or seeking a change, we have exciting roles to suit you.
We pride ourselves on our training programs in management, sales, operations, print, signs, design, and marketing. Join us with or without experience, and we will succeed together as a team!
We invite EVERYONE to apply!
*PostNet centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.

What PostNet employees say

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