Virtual Reference Library Jobs in Austin, TX (NOW HIRING)

Description GENERAL PURPOSE The Public Services Librarian, Part-time, performs a variety of professional work in initiating, planning, and implementing programs and services under the supervision of the Library Director and the Public Services Manager. SUPERVISION RECEIVED Work is performed under direction of the Library Director and the Public Services Manager. Required Duties ESSENTIAL DUTIES AND RESPONSIBILITIES Plans and implements programs Assists in planning, implementing, or covering other library programs as needed Provides reference and readers advisory services to patrons of all ages via email, in-person, and over the phone Prepares displays on a rotating basis Edits and updates library websites Prepares bibliographies, pathfinders, and virtual tutorials on special subjects as assigned Assists in promoting library resources and services through social media and other platforms Assists patrons using the library catalog, online databases, and other resources Assists patrons with the use of public computers, printers, e-readers, and other equipment Assists with collection development as assigned Investigates complaints Performs other duties as assigned PERIPHERAL DUTIES Makes public appearances on behalf of the library, and maintains good community relations through participation in community events Attends professional conferences and related activities Maintains current knowledge of the public library field by completing regular continuing education Qualifications DESIRED MINIMUM QUALIFICATIONS Education and Experience: Master's degree in library or information science, from an American Library Association-accredited college or university, and one year of public library experience; or An equivalent combination of education and experience sufficient to successfully perform the essential functions of the position.

Necessary Knowledge, Skills and Abilities: A positive outlook and enthusiastic commitment to excellent customer service Basic knowledge of public library operations, policies and procedures Strong knowledge of reference tools and procedures Confidence in creatively using social media and other virtual platforms to articulate library mission, resources and services Knowledge of library patrons' needs and the ability to serve those needs Ability to develop and present public information materials to promote library use Ability to communicate well orally and in writing Knowledge of current trends, standards, and emerging technologies and their application to libraries Ability to cover, develop and present library programs for a range of ages Ability to establish and maintain effective working relationships with superiors, co-workers, volunteers, and the public Ability to work well as part of a team, generating and sharing in the enthusiasm for the valuable work of the library Ability to use Microsoft Office software, Excel, PowerPoint, Canva, and other software Ability to use a library OPAC system Supplemental Information TOOLS AND EQUIPMENT USED Phone system, computer, photocopier, fax, bar code scanners, and other various equipment necessary in the effective operation of the library, including Windows operating systems, and library-related software. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit or stand for long periods of time; climb using step stools to access materials on high shelves; stoop, kneel, crouch, and bend; talk, hear, use hands to finger/handle/feel; reach to access materials on high or low shelves with hands; move heavy book carts. The employee is occasionally required to crawl and balance. The employee must occasionally lift and/or move up to 25 pounds.

Specific vision abilities required by this job include close vision, the ability to adjust focus, and the ability to use a computer. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The library work environment is vibrant and busy, often noisy, and requires the ability to deal with multiple people and tasks simultaneously. The part-time Public Services Librarian must be able to work a flexible schedule of up to 19 hours per week including some evenings and Saturdays. City of Bee Cave is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.