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Virtual Receptionist Jobs in Springfield, ID (NOW HIRING)

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Virtual Receptionist information

See Springfield, ID salary details

$9

$17

$23

How much do virtual receptionist jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for virtual receptionist in Springfield, ID is $17.21, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.28 per hour, depending on experience, location, and employer.

What is a virtual receptionist?

Virtual receptionists are remote professionals who handle administrative and customer service tasks for businesses, such as answering phone calls, scheduling appointments, managing emails, and providing information to clients. They use digital tools and communication platforms to perform duties from a location outside the client’s office. This service helps businesses maintain a professional image, improve customer experience, and reduce overhead costs associated with hiring in-house staff. Virtual receptionists often support multiple clients and can offer services outside of regular business hours.

What does a virtual receptionist do?

A virtual receptionist provides remote customer service and administrative support for a company or organization. As a virtual receptionist, you typically work from home or another setting outside of a traditional office. Your responsibilities include answering and forwarding calls or emails, assisting customers or clients, and scheduling appointments. Other duties may include using office management software or communication technology to arrange schedules or meetings for your employer and communicate with staff members. You may also perform other administrative tasks as needed.

What are the key skills and qualifications needed to thrive as a virtual receptionist, and why are they important?

To thrive as a Virtual Receptionist, you need excellent verbal and written communication, strong organizational skills, and a high school diploma or equivalent. Familiarity with phone systems, scheduling software, and customer relationship management (CRM) tools is commonly required. Outstanding customer service, multitasking, and time management abilities set top performers apart in this role. These skills ensure efficient client interactions, smooth office operations, and a positive company image when working remotely.

How does a virtual receptionist typically collaborate with different departments or team members within a company?

As a virtual receptionist, you often serve as the first point of contact for clients and customers, which requires close coordination with various departments such as sales, customer support, and operations. You may relay messages, schedule appointments, and provide essential updates to the relevant teams to ensure smooth communication and workflow. Effective use of shared tools like CRM systems, instant messaging platforms, and scheduling software is common in this role, helping to keep everyone informed and organized. Building strong communication habits and maintaining clear records are key to successfully collaborating across remote or distributed teams.

What is the difference between Virtual Receptionist vs Administrative Assistant?

AspectVirtual ReceptionistAdministrative Assistant
CredentialsBasic computer skills, customer service experienceOffice administration, organizational skills, sometimes certifications
Work EnvironmentRemote, often from homeOffice or remote, depending on employer
Employer & Industry UsageBusinesses needing remote call handlingOrganizations requiring general administrative support
Common Search & Comparison IntentCustomer service, call handling, virtual supportOffice tasks, scheduling, correspondence

The Virtual Receptionist primarily handles incoming calls, customer inquiries, and provides remote front-desk support, often working from home. In contrast, an Administrative Assistant performs broader office tasks such as scheduling, filing, and correspondence, usually in an office setting. While both roles require organizational skills, the Virtual Receptionist focuses on communication and customer service remotely, whereas the Administrative Assistant supports overall office operations.

How does a virtual receptionist work?

A virtual receptionist is a remote professional who manages incoming calls, emails, and messages for a business using phone systems, email, and communication software. They handle scheduling, customer inquiries, and administrative tasks from a remote location, often working flexible hours and using tools like VoIP and CRM systems.

How much is a virtual receptionist?

The cost of hiring a virtual receptionist typically ranges from $10 to $30 per hour, depending on experience, skills, and the provider. Some companies offer flat monthly rates or package deals for ongoing services, which can reduce overall expenses for businesses. Virtual receptionists often use communication tools like VoIP and may require basic training or familiarity with scheduling and customer management software.
More about Virtual Receptionist jobs

What cities near Springfield, ID are hiring for Virtual Receptionist jobs?

Cities near Springfield, ID with the most Virtual Receptionist job openings:

Virtual Receptionist jobs near you
Infographic showing various Virtual Receptionist job openings in Springfield, ID as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $35,788 per year, or $17.2 per hour.

PIC POCATELLO - RECEPTIONIST

MOUNTAIN VIEW HOSPITAL LLC

Pocatello, ID • On-site

$16.25 - $21.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago

Key responsibilities

  • Register patients for outpatient testing and procedures, including collecting and verifying personal, emergency, and insurance information.

  • Obtain signatures on required forms, process patient payments, and ensure accurate posting of transactions.

  • Maintain department records, reports, and files, and communicate effectively with staff and patients.

Mountain View Hospital (Idaho Falls) rating

5.5

Company rating: 5.5 out of 10

Based on 60 frontline employees who took The Breakroom Quiz

944th of 1,065 rated hospitals

Job description

Mountain View Hospital is looking for a Receptionist to join our team!
JOB SUMMARY: Arrange for the efficient and orderly admission of outpatient testing or procedures. Ensures that the patient's information is collected, entered in the computer system accurately, and that all patients are aware of Urgent Care policies and procedures. Interviews incoming patient or representatives and enters information required for admission into computer. Distributes appropriate information to all ancillary departments. Must maintain a 95% accuracy rate quarterly on all admissions.
BENEFITS:
Taking care for our community starts with taking care of our own team. Mountain View Hospital is proud to offer its employees competitive and comprehensive benefit packages. Benefits include:
  • Medical, Dental and Vision Insurance
  • Paid Time Off (vacation, holidays and sick days) and Medical Paid Time Off
  • Retirement Plans (401K with up to 6% match)
  • Earned Quarterly Bonus Program
  • Education Reimbursement Program
  • Discount for medically necessary procedures performed at Mountain View Hospital and Idaho Falls Community Hospital
  • Life Insurance
  • Short- and Long-Term Disability
  • Flexible Spending Accounts
  • Employee Assistance Program
  • Flexible Schedules
  • Collaborative and Supportive Work Environment

Please note benefits are based on eligibility according to full-time, part-time or PRN status classification.
DUTIES AND RESPONSIBILITIES:
The job title: Receptionist
1. Responsible for registering patients for outpatient testing and procedures, obtaining personal information or verifying information already on file, including emergency numbers and insurance information.
2. Responsible for obtaining signature on MSE and Condition of Admission forms.
3. Communicates appropriately and clearly to the supervisor, nurse managers, coworkers, and physicians.
4. Receive patient payments or a co-payment as required. Posts transactions appropriately to system. Counting till drawer and verifying correct amount at the
beginning and ending of every shift.
5. Maintains department records, reports, and files as required.
6. Responsible for knowing Urgent Care policies and being familiar with Urgent Care services that are available.
7. Demonstrates an ability to be flexible, organized and function well in stressful situations.
8. Treats patients and their families with respect and dignity; ensures confidentiality of patients' records.
9. Maintains a good working relationship with in the department and with other departments.
10. Participates in the educational programs, completes annual educational requirements, and attends in-service meetings as required.
11. Attends all other meetings as required.
12. Maintains patient confidentiality at all times.
13. Accepts and completes other duties as assigned or requested.
14. Must maintain a 95% accuracy rate on quarterly report card.
15. Must maintain accurate time clock punches, punch in and out according to Urgent Care policy.
16. Answers incoming calls to the facility in a professional, timely manner.
17. Must maintain a professional attitude.
18. Must wear appropriate clothing acceding to dress code.
19. Duties as deemed necessary.
20. The employee is required to comply with all PCI standards and other company policies and procedures for payment card acceptance and security.
Mountain View Hospital and our 29 affiliate clinics are committed to providing compassionate, cutting edge care to our patients. We serve the entire Snake River Valley - all the way from Pocatello to Rexburg. Our medical capabilities span everything from wound care to urgent care, oncology to neurology, physical therapy to speech therapy, a Level III NICU, robust robotic surgery department and a continuously expanding rural health practice.
Our work environment is mission driven, people-centric and supportive. It is what sets apart and makes people excited to come to work each day. If you are looking for a career where you can make a difference in your community, we invite you to apply.
QUALIFICATIONS:
Education/Certification: High School Diploma or higher. Current BLS Certification.
Experience: One to three month's related experience and/or training; equivalent combination of education and experience.
Equipment/Technology: Ability to use hospital information system, and operate basic computer functions and software.
Language/Communication: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to speak effectively, before groups of customers and or employees of the organization.
Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate ratios and percentages and to draw and interpret bar graphs.
Mental Capabilities: Ability to apply common sense to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Interpersonal: Ability to work well with others as a team player

What Mountain View Hospital (Idaho Falls) employees say

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