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Virtual Receptionist Jobs in Jackson, MI (NOW HIRING)

DOCS, LLC

Medical Receptionist

Jackson, MI · On-site

$15 - $18.25/hr

Receptionist Company Overview At DOCS Dermatology Group, we are not just one of the largest dermatology practices in the nation; we are a dedicated community passionate about skin health! With more ...

Otterbein SeniorLife

Receptionist

Michigan Center, MI

$14 - $18.50/hr

Basic Purpose: This position directly supports the Assisted Living neighborhood and responsible for the overall efficient functioning of the office area and provides direct administrative support.

New

Otterbein Senior Life

Receptionist

Jackson, MI · On-site

$14.25 - $19/hr

Basic Purpose: This position directly supports the Assisted Living neighborhood and responsible for the overall efficient functioning of the office area and provides direct administrative support.

New

Intersect Healthcare of Jackson

Receptionist

Jackson, MI · On-site

$16 - $20.50/hr

Part time Every other weekend required. Position Summary: Represents the company in a positive and professional manner while greeting visitors, answering telephone, directing calls, and checking in ...

Otterbein SeniorLife

Receptionist

Jackson, MI · On-site

$14.25 - $19/hr

Basic Purpose: This position directly supports the Assisted Living neighborhood and responsible for the overall efficient functioning of the office area and provides direct administrative support.

New

Otterbein SeniorLife

Receptionist

Spring Arbor, MI

$14.50 - $19/hr

Basic Purpose: This position directly supports the Assisted Living neighborhood and responsible for the overall efficient functioning of the office area and provides direct administrative support.

New

Otterbein SeniorLife

Receptionist

Jackson, MI

$14.25 - $19/hr

Basic Purpose: This position directly supports the Assisted Living neighborhood and responsible for the overall efficient functioning of the office area and provides direct administrative support.

New

Otterbein SeniorLife

Receptionist

Jackson, MI

$14.25 - $19/hr

Basic Purpose: This position directly supports the Assisted Living neighborhood and responsible for the overall efficient functioning of the office area and provides direct administrative support.

New

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Virtual Receptionist information

See Jackson, MI salary details

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How much do virtual receptionist jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for virtual receptionist in Jackson, MI is $16.21, according to ZipRecruiter salary data. Most workers in this role earn between $13.80 and $18.17 per hour, depending on experience, location, and employer.

What is a virtual receptionist?

Virtual receptionists are remote professionals who handle administrative and customer service tasks for businesses, such as answering phone calls, scheduling appointments, managing emails, and providing information to clients. They use digital tools and communication platforms to perform duties from a location outside the client’s office. This service helps businesses maintain a professional image, improve customer experience, and reduce overhead costs associated with hiring in-house staff. Virtual receptionists often support multiple clients and can offer services outside of regular business hours.

What does a virtual receptionist do?

A virtual receptionist provides remote customer service and administrative support for a company or organization. As a virtual receptionist, you typically work from home or another setting outside of a traditional office. Your responsibilities include answering and forwarding calls or emails, assisting customers or clients, and scheduling appointments. Other duties may include using office management software or communication technology to arrange schedules or meetings for your employer and communicate with staff members. You may also perform other administrative tasks as needed.

What are the key skills and qualifications needed to thrive as a virtual receptionist, and why are they important?

To thrive as a Virtual Receptionist, you need excellent verbal and written communication, strong organizational skills, and a high school diploma or equivalent. Familiarity with phone systems, scheduling software, and customer relationship management (CRM) tools is commonly required. Outstanding customer service, multitasking, and time management abilities set top performers apart in this role. These skills ensure efficient client interactions, smooth office operations, and a positive company image when working remotely.

How does a virtual receptionist typically collaborate with different departments or team members within a company?

As a virtual receptionist, you often serve as the first point of contact for clients and customers, which requires close coordination with various departments such as sales, customer support, and operations. You may relay messages, schedule appointments, and provide essential updates to the relevant teams to ensure smooth communication and workflow. Effective use of shared tools like CRM systems, instant messaging platforms, and scheduling software is common in this role, helping to keep everyone informed and organized. Building strong communication habits and maintaining clear records are key to successfully collaborating across remote or distributed teams.

What is the difference between Virtual Receptionist vs Administrative Assistant?

AspectVirtual ReceptionistAdministrative Assistant
CredentialsBasic computer skills, customer service experienceOffice administration, organizational skills, sometimes certifications
Work EnvironmentRemote, often from homeOffice or remote, depending on employer
Employer & Industry UsageBusinesses needing remote call handlingOrganizations requiring general administrative support
Common Search & Comparison IntentCustomer service, call handling, virtual supportOffice tasks, scheduling, correspondence

The Virtual Receptionist primarily handles incoming calls, customer inquiries, and provides remote front-desk support, often working from home. In contrast, an Administrative Assistant performs broader office tasks such as scheduling, filing, and correspondence, usually in an office setting. While both roles require organizational skills, the Virtual Receptionist focuses on communication and customer service remotely, whereas the Administrative Assistant supports overall office operations.

How does a virtual receptionist work?

A virtual receptionist is a remote professional who manages incoming calls, emails, and messages for a business using phone systems, email, and communication software. They handle scheduling, customer inquiries, and administrative tasks from a remote location, often working flexible hours and using tools like VoIP and CRM systems.

How much is a virtual receptionist?

The cost of hiring a virtual receptionist typically ranges from $10 to $30 per hour, depending on experience, skills, and the provider. Some companies offer flat monthly rates or package deals for ongoing services, which can reduce overall expenses for businesses. Virtual receptionists often use communication tools like VoIP and may require basic training or familiarity with scheduling and customer management software.
More about Virtual Receptionist jobs

What are the most commonly searched types of Receptionist jobs in Jackson, MI?

The most popular types of Receptionist jobs in Jackson, MI are:

What job categories do people searching Virtual Receptionist jobs in Jackson, MI look for?

The top searched job categories for Virtual Receptionist jobs in Jackson, MI are:

What cities near Jackson, MI are hiring for Virtual Receptionist jobs?

Cities near Jackson, MI with the most Virtual Receptionist job openings:

Virtual Receptionist jobs near you
Infographic showing various Virtual Receptionist job openings in Jackson, MI as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $33,715 per year, or $16.2 per hour.

Medical Receptionist

DOCS, LLC

Jackson, MI • On-site

$15 - $18.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago

Job description

Receptionist
Company Overview
At DOCS Dermatology Group, we are not just one of the largest dermatology practices in the nation; we are a dedicated community passionate about skin health! With more than 200 providers across 20 practice brands and 100+ locations in 10 states, we've been transforming the lives of our patients for more than 40 years. Our mission is clear: to prioritize our patients with outstanding medical, surgical, and cosmetic dermatology services, all delivered in a friendly, convenient, and compassionate environment.
Summary
Medical Receptionists directly interact with patients collecting and providing information concerning the patients' medical care. Receptionists also work closely with other staff to ensure effective communication.
Job Responsibilities
  • Answering multi-line phones
  • Greeting patients and vendors
  • Signing patients in and out, obtaining insurance information and any other necessary data
  • Data entry into EHR systems.
  • Scheduling appointments on the phone and at checkout desks
  • Collecting outstanding balances and copays
  • Providing patients with support and guidance as needed
  • Maintaining safe, secure and healthy work environment by establishing and following standards and procedures.

Benefits
  • Our benefits package includes medical, dental, and vision insurance, 401k matching, company paid life insurance, employee assistance program, and paid time off.

Minimum Qualifications
  • High School diploma or equivalent certificate
  • Prior experience with medical terminology is a plus
  • Ability to learn related center tasks and be of assistance to management and physicians
  • Self-motivated to achieve the highest patient care and customer service standards

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status
DOCS Health logo

About DOCS Health

Sourced by ZipRecruiter

DOCS Health is a pioneering healthcare-based organization headquartered in Pipersville, PA, USA. Operating in the broad healthcare industry, DOCS Health prides itself on delivering state-of-the-art, tailored healthcare solutions to a diverse group of clients. The official website suggests that the company offers a wide range of services, including modern diagnostic solutions, innovative treatment options, and holistic healthcare services. DOCS Health was founded with the mission of revolutionizing healthcare services and seeking innovative solutions to healthcare challenges.

Industry

Hospitals

Company size

11 - 50 Employees

Headquarters location

Pipersville, PA, US

Year founded

1990

Social media

Facebook

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