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Virtual Receptionist Jobs in Columbus, WI (NOW HIRING)

Familia Dental

Front Desk Receptionist - FULL TIME

Madison, WI · On-site

$15 - $19.50/hr

Job Type Full-time Description Our Madison clinic is looking for a full-time Front Desk Receptionist to join their team! The ideal candidate is friendly, professional, and excels at multitasking in a ...

TEEMA Group

Medical Receptionist

Waupun, WI · On-site

$19 - $20/hr

Medical Program Assistant Associate (MPAA)Role Summary Are you a highly organized healthcare professional who thrives in a fast-paced environment and loves keeping clinical operations running ...

Shopko Optical

Office Assistant/Receptionist

Sun Prairie, WI · On-site

$16 - $21.25/hr

OSITION SUMMARY: Provide support to the Optical center team. Greet patients as they enter the center, answer the telephone, book appointments, manage patient files, and support all other aspects that ...

Shopko Optical

Office Assistant/Receptionist

Portage, WI · On-site

$17.50 - $23/hr

OSITION SUMMARY: Provide support to the Optical center team. Greet patients as they enter the center, answer the telephone, book appointments, manage patient files, and support all other aspects that ...

Shopko Optical

Office Assistant/Receptionist

Hartford, WI · On-site

$18 - $23.75/hr

POSITION SUMMARY: Provide support to the Optical center team. Greet patients as they enter the center, answer the telephone, book appointments, manage patient files, and support all other aspects ...

Lifepoint Health

Unit Secretary

Madison, WI · On-site

$42K - $51K/yr

Provide frontline administrative and receptionist support for the nursing unit. Initiates ... Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments ...

Lifepoint Health

Unit Secretary

Madison, WI · On-site

$42K - $51K/yr

Provide frontline administrative and receptionist support for the nursing unit. Initiates ... Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments ...

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All JobsReceptionist JobsVirtual Receptionist JobsVirtual Receptionist Jobs in Columbus, WI

Virtual Receptionist information

See Columbus, WI salary details

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How much do virtual receptionist jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for virtual receptionist in Columbus, WI is $20.08, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.50 per hour, depending on experience, location, and employer.

What is a virtual receptionist?

Virtual receptionists are remote professionals who handle administrative and customer service tasks for businesses, such as answering phone calls, scheduling appointments, managing emails, and providing information to clients. They use digital tools and communication platforms to perform duties from a location outside the client’s office. This service helps businesses maintain a professional image, improve customer experience, and reduce overhead costs associated with hiring in-house staff. Virtual receptionists often support multiple clients and can offer services outside of regular business hours.

What does a virtual receptionist do?

A virtual receptionist provides remote customer service and administrative support for a company or organization. As a virtual receptionist, you typically work from home or another setting outside of a traditional office. Your responsibilities include answering and forwarding calls or emails, assisting customers or clients, and scheduling appointments. Other duties may include using office management software or communication technology to arrange schedules or meetings for your employer and communicate with staff members. You may also perform other administrative tasks as needed.

What are the key skills and qualifications needed to thrive as a virtual receptionist, and why are they important?

To thrive as a Virtual Receptionist, you need excellent verbal and written communication, strong organizational skills, and a high school diploma or equivalent. Familiarity with phone systems, scheduling software, and customer relationship management (CRM) tools is commonly required. Outstanding customer service, multitasking, and time management abilities set top performers apart in this role. These skills ensure efficient client interactions, smooth office operations, and a positive company image when working remotely.

How does a virtual receptionist typically collaborate with different departments or team members within a company?

As a virtual receptionist, you often serve as the first point of contact for clients and customers, which requires close coordination with various departments such as sales, customer support, and operations. You may relay messages, schedule appointments, and provide essential updates to the relevant teams to ensure smooth communication and workflow. Effective use of shared tools like CRM systems, instant messaging platforms, and scheduling software is common in this role, helping to keep everyone informed and organized. Building strong communication habits and maintaining clear records are key to successfully collaborating across remote or distributed teams.

What is the difference between Virtual Receptionist vs Administrative Assistant?

AspectVirtual ReceptionistAdministrative Assistant
CredentialsBasic computer skills, customer service experienceOffice administration, organizational skills, sometimes certifications
Work EnvironmentRemote, often from homeOffice or remote, depending on employer
Employer & Industry UsageBusinesses needing remote call handlingOrganizations requiring general administrative support
Common Search & Comparison IntentCustomer service, call handling, virtual supportOffice tasks, scheduling, correspondence

The Virtual Receptionist primarily handles incoming calls, customer inquiries, and provides remote front-desk support, often working from home. In contrast, an Administrative Assistant performs broader office tasks such as scheduling, filing, and correspondence, usually in an office setting. While both roles require organizational skills, the Virtual Receptionist focuses on communication and customer service remotely, whereas the Administrative Assistant supports overall office operations.

How does a virtual receptionist work?

A virtual receptionist is a remote professional who manages incoming calls, emails, and messages for a business using phone systems, email, and communication software. They handle scheduling, customer inquiries, and administrative tasks from a remote location, often working flexible hours and using tools like VoIP and CRM systems.

How much is a virtual receptionist?

The cost of hiring a virtual receptionist typically ranges from $10 to $30 per hour, depending on experience, skills, and the provider. Some companies offer flat monthly rates or package deals for ongoing services, which can reduce overall expenses for businesses. Virtual receptionists often use communication tools like VoIP and may require basic training or familiarity with scheduling and customer management software.
More about Virtual Receptionist jobs

What cities near Columbus, WI are hiring for Virtual Receptionist jobs?

Cities near Columbus, WI with the most Virtual Receptionist job openings:

Virtual Receptionist jobs near you
Infographic showing various Virtual Receptionist job openings in Columbus, WI as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $41,773 per year, or $20.1 per hour.

Front Desk Receptionist - FULL TIME

Familia Dental | Madison, WI

Madison, WI • On-site

$15 - $19.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 21 days ago

Key responsibilities

  • Greet and check in patients, managing their arrival and departure processes.

  • Answer phone calls, schedule appointments, and maintain patient records and accounts.

  • Verify patients' insurance, submit claims to insurance companies, and ensure record-keeping compliance.

Job description

Description

Our Madison clinic is looking for a full-time Front Desk Receptionist to join their team!  

The ideal candidate is friendly, professional, and excels at multitasking in a busy environment. This role is the first point of contact for our patients-welcoming them with warmth and efficiency while managing appointments, patient records, and daily administrative tasks that keep our office running smoothly.


About the Company

Familia Dental was established in 2008 and has grown rapidly because of our quality dentistry and our caring, compassionate approach to all people. Our practice exemplifies the core values of quality, honesty, and care in everything that we do. Our company strives in community outreach and internal growth. Join our family to be a part of giving back to your community and making a difference every day. Familia Dental is a big believer in internal growth, making it a great company to turn a job into a career.


Job Purpose

To effectively and efficiently check in patients, verify insurance eligibility, confirm and/or reschedule appointments as needed, and collect payments for services provided.


Responsibilities:

  • Greet and check in patients
  • Answering the phone and scheduling appointments
  • Maintain patient accounts and records 
  • Knowing and understanding insurance plan rules and protocols and able to follow them
  • Having patience and ability to be sensitive to patient emotions
  • Ability to listen to patients and other healthcare workers and follow directions from a Dentist or supervisor.
  • Verify patient's insurance  
  • Ensure all record keeping requirements are fully and accurately completed
  • Submit claims to insurance companies  
  • Notify Office Manager of equipment trouble or general safety concerns
  • Attend and participate in morning huddles, chart reviews and regular office meetings..
  • Follow company policy and procedures
  • Understand and follow HIPAA regulations, state and Federal OSHA laws and safety standards and maintain confidentiality.
  • Other tasks as assigned.

Requirements

Qualifications/ Skill Sets

  • Excellent customer/patient service and verbal communication skills.
  • Ability to read, write, speak and understand information and effectively present information one-on-one with patients.
  • Ability to apply common sense understanding to carry out details written or verbally instructed.
  • Basic computer knowledge
  • Experience with dental management software experience is preferred
  • Ability to work in fast paced, patient-focused environment.
  • Organizational skills and Detail oriented
  • Interpersonal and Listening skills
  • Requires excellent customer service skills.
  • Previous dental office experience preferred but not required.
  • Training provided

Benefits offered

  • Health, Dental and Vision Insurance
  • 401(k) Retirement Plan
  • Paid Holidays & Time Off
  • Access to Financial Advisors
  • Basic Life & AD&D Insurance
  • Voluntary Life Insurance
  • Voluntary Short-Term & Long-Term Disability
  • On demand Pay > Receive a portion of your check before payday!

Availability / Schedule:

Working hours between: M-F, 7:30 AM - 6:00 PM and Sat, 7:30 AM - 4:00 PM

  • 4+ days a week, 30-40 hours per week
  • available to work Saturdays, when needed
  • Full shifts (8-10 hours)

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