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Virtual Receptionist Jobs in Columbus, WI (NOW HIRING)

Receptionist

Monona, WI · On-site

$15 - $15.50/hr

JOB DETAILS Job Summary The Receptionist is responsible for managing front-desk operations, ensuring accurate handling of customer interactions, administrative tasks, and communication processes.

Receptionist

Madison, WI · On-site

$16 - $21/hr

We are seeking a friendly and professional Receptionist to serve as the first point of contact for residents, guests, and visitors while supporting daily front desk and administrative operations.

Receptionist

Madison, WI · On-site

$16 - $21/hr

We are seeking a friendly and professional Receptionist to serve as the first point of contact for residents, guests, and visitors while supporting daily front desk and administrative operations.

Receptionist - Franchise Location

Ripon, WI · On-site

$16 - $21/hr

Joining H&R Block1 as a seasonal Client Service Professional/Receptionist means you'll focus on how to wow clients now and in the future. What You'll Bring to the Team: * Answer phones and greet ...

Receptionist - Franchise Location

Stoughton, WI · On-site

$15.25 - $20/hr

Joining H&R Block1 as a seasonal Client Service Professional/Receptionist means you'll focus on how to wow clients now and in the future. What You'll Bring to the Team: * Answer phones and greet ...

Receptionist - Franchise Location

Hartford, WI · On-site

$17.25 - $22.75/hr

Joining H&R Block1 as a seasonal Client Service Professional/Receptionist means you'll focus on how to wow clients now and in the future. What You'll Bring to the Team: * Answer phones and greet ...

Receptionist

Madison, WI

$15.75 - $20.75/hr

-Greet walk in customers -Provide information to the customers -Offer a beverage -Help the customers with the luggage

Showing results 21-40

Virtual Receptionist information

See Columbus, WI salary details

$11

$20

$27

How much do virtual receptionist jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for virtual receptionist in Columbus, WI is $20.08, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.50 per hour, depending on experience, location, and employer.

What is a virtual receptionist?

Virtual receptionists are remote professionals who handle administrative and customer service tasks for businesses, such as answering phone calls, scheduling appointments, managing emails, and providing information to clients. They use digital tools and communication platforms to perform duties from a location outside the client’s office. This service helps businesses maintain a professional image, improve customer experience, and reduce overhead costs associated with hiring in-house staff. Virtual receptionists often support multiple clients and can offer services outside of regular business hours.

What does a virtual receptionist do?

A virtual receptionist provides remote customer service and administrative support for a company or organization. As a virtual receptionist, you typically work from home or another setting outside of a traditional office. Your responsibilities include answering and forwarding calls or emails, assisting customers or clients, and scheduling appointments. Other duties may include using office management software or communication technology to arrange schedules or meetings for your employer and communicate with staff members. You may also perform other administrative tasks as needed.

What are the key skills and qualifications needed to thrive as a virtual receptionist, and why are they important?

To thrive as a Virtual Receptionist, you need excellent verbal and written communication, strong organizational skills, and a high school diploma or equivalent. Familiarity with phone systems, scheduling software, and customer relationship management (CRM) tools is commonly required. Outstanding customer service, multitasking, and time management abilities set top performers apart in this role. These skills ensure efficient client interactions, smooth office operations, and a positive company image when working remotely.

How does a virtual receptionist typically collaborate with different departments or team members within a company?

As a virtual receptionist, you often serve as the first point of contact for clients and customers, which requires close coordination with various departments such as sales, customer support, and operations. You may relay messages, schedule appointments, and provide essential updates to the relevant teams to ensure smooth communication and workflow. Effective use of shared tools like CRM systems, instant messaging platforms, and scheduling software is common in this role, helping to keep everyone informed and organized. Building strong communication habits and maintaining clear records are key to successfully collaborating across remote or distributed teams.

What is the difference between Virtual Receptionist vs Administrative Assistant?

AspectVirtual ReceptionistAdministrative Assistant
CredentialsBasic computer skills, customer service experienceOffice administration, organizational skills, sometimes certifications
Work EnvironmentRemote, often from homeOffice or remote, depending on employer
Employer & Industry UsageBusinesses needing remote call handlingOrganizations requiring general administrative support
Common Search & Comparison IntentCustomer service, call handling, virtual supportOffice tasks, scheduling, correspondence

The Virtual Receptionist primarily handles incoming calls, customer inquiries, and provides remote front-desk support, often working from home. In contrast, an Administrative Assistant performs broader office tasks such as scheduling, filing, and correspondence, usually in an office setting. While both roles require organizational skills, the Virtual Receptionist focuses on communication and customer service remotely, whereas the Administrative Assistant supports overall office operations.

How does a virtual receptionist work?

A virtual receptionist is a remote professional who manages incoming calls, emails, and messages for a business using phone systems, email, and communication software. They handle scheduling, customer inquiries, and administrative tasks from a remote location, often working flexible hours and using tools like VoIP and CRM systems.

How much is a virtual receptionist?

The cost of hiring a virtual receptionist typically ranges from $10 to $30 per hour, depending on experience, skills, and the provider. Some companies offer flat monthly rates or package deals for ongoing services, which can reduce overall expenses for businesses. Virtual receptionists often use communication tools like VoIP and may require basic training or familiarity with scheduling and customer management software.

What cities near Columbus, WI are hiring for Virtual Receptionist jobs?

Cities near Columbus, WI with the most Virtual Receptionist job openings:

Infographic showing various Virtual Receptionist job openings in Columbus, WI as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $41,773 per year, or $20.1 per hour.

$15 - $15.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 28 days ago


Job description

JOB DETAILS
Job Summary
The Receptionist is responsible for managing front-desk operations, ensuring accurate handling of customer interactions, administrative tasks, and communication processes. This role supports overall store operations by maintaining organization, ensuring proper documentation, and providing a professional and efficient point of contact for customers and internal teams.
Key Responsibilities
  • Manage reception desk operations to ensure consistent coverage during business hours
  • Greet and assist customers, vendors, and visitors in a professional and efficient manner
  • Answer and direct incoming calls to appropriate departments or personnel
  • Maintain accurate documentation and records in accordance with company standards
  • Ensure compliance with required documentation and posting requirements
  • Monitor and organize incoming and outgoing communications, including messages and inquiries
  • Assist with coordinating internal communication between departments
  • Maintain cleanliness, organization, and overall presentation of the reception area
  • Identify and escalate operational issues, documentation concerns, or compliance gaps
Qualifications
  • Previous experience in reception, administrative, or customer service roles
  • Strong communication and interpersonal skills
  • Ability to manage multiple tasks and priorities in a fast-paced environment
  • Strong attention to detail and organizational abilities
  • Basic proficiency in Microsoft Office (Excel, Outlook, etc.)
Preferred Qualifications
  • Experience in a retail or warehouse environment
  • Familiarity with administrative processes and documentation requirements
  • Experience handling high-volume customer or call interactions
Work Environment / Expectations
Primarily office or front-desk environment within a retail or warehouse setting. Requires sitting, standing, and interacting with customers and staff throughout the shift. May require schedule flexibility based on business needs.
Benefits & Perks
  • Medical, Dental, and Vision Insurance Coverage
  • 401(k) Retirement Plan with Employer Match
  • Paid Time Off (PTO) in accordance with company policy
  • Six (6) Paid Company Holidays
  • Tuition Reimbursement Program (subject to eligibility and plan guidelines)
  • Additional Voluntary Supplemental Benefits (may include life insurance, disability coverage, employee assistance programs, and other optional benefits)
  • Competitive and Comprehensive Benefits Package Designed to Support You and Your Family
  • All benefits are subject to eligibility requirements and plan terms