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Virtual Phone Sales Representative Jobs (NOW HIRING)

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Are you competitive, money-driven, and tired of being capped at an hourly or salary job? We're looking for motivated individuals (no experience required) who want to earn uncapped commission income ...

... Service Sales Representative for their Business Development Center - NO EXPERIENCE NECESSARY ... phone, email and text We offer: * 40 hour work week * Competitive hourly pay plus bonus program.

Are you a persuasive communicator with a positive attitude and a drive to succeed? We're looking for full-time Internet & Phone Sales Representative to support a variety of outbound projects across ...

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Virtual Phone Sales Representative information

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How much do virtual phone sales representative jobs pay per hour?

As of Jul 2, 2026, the average hourly pay for virtual phone sales representative in the United States is $17.45, according to ZipRecruiter salary data. Most workers in this role earn between $13.22 and $18.27 per hour, depending on experience, location, and employer.

What is a Virtual Phone Sales Representative?

A Virtual Phone Sales Representative is a professional who sells products or services to customers over the phone, typically working remotely from home or another off-site location. They are responsible for making outbound sales calls, answering inbound inquiries, providing product information, and closing sales. This role often requires strong communication skills, familiarity with sales techniques, and the ability to work independently. Virtual Phone Sales Representatives may work for a variety of industries, including retail, insurance, or telecommunications. Their main goal is to meet or exceed sales targets while delivering excellent customer service.

What are the key skills and qualifications needed to thrive as a Virtual Phone Sales Representative, and why are they important?

To thrive as a Virtual Phone Sales Representative, you need strong communication skills, persuasive sales techniques, and a solid understanding of the products or services offered, often supported by a high school diploma or equivalent. Familiarity with CRM software, sales call platforms, and basic office tools like email and spreadsheets is typically required. Outstanding active listening, resilience, and time management help professionals excel in remote, target-driven environments. These skills are crucial for building rapport with customers, efficiently managing leads, and consistently achieving sales goals in a virtual setting.

What are some common challenges faced by Virtual Phone Sales Representatives, and how can they be addressed?

Virtual Phone Sales Representatives often face challenges such as building rapport with customers remotely, managing time effectively, and handling high call volumes. Overcoming these obstacles typically involves using clear and engaging communication techniques, leveraging CRM tools to organize leads and follow-ups, and practicing resilience when dealing with rejection. Support from a collaborative team and ongoing training can also help representatives stay motivated and continuously improve their sales skills.

What is the difference between Virtual Phone Sales Representative vs Inside Sales Representative?

AspectVirtual Phone Sales RepresentativeInside Sales Representative
CredentialsSales experience, communication skillsSales experience, communication skills
Work EnvironmentRemote, phone-basedOffice or remote, phone or online
Industry UsageSales, telemarketing, customer acquisitionSales, lead generation, client management
Common Search IntentRemote sales jobs, tele-sales rolesInside sales jobs, remote sales positions

Both roles involve sales and communication skills, but Virtual Phone Sales Representatives primarily work remotely over the phone, focusing on outbound or inbound sales calls. Inside Sales Representatives may work in-office or remotely, handling a broader range of sales activities including lead management and client follow-up. Understanding these differences helps job seekers find the role that best matches their skills and preferences.

What cities are hiring for Virtual Phone Sales Representative jobs? Cities with the most Virtual Phone Sales Representative job openings:
What states have the most Virtual Phone Sales Representative jobs? States with the most job openings for Virtual Phone Sales Representative jobs include:
Internet & Phone Sales Representative

Internet & Phone Sales Representative

MCI Careers

Las Cruces, NM

$13.10 - $14.10/hr

Full-time

Posted 22 days ago

Be an early applicant


Job description

Overview

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

Are you a persuasive communicator with a positive attitude and a drive to succeed? We’re looking for full-time Internet & Phone Sales Representative to support a variety of outbound projects across our growing contact center network.

Whether you're just starting your career or looking to take the next step, we offer flexible schedules, industry-leading training, and real opportunities for advancement including roles in Supervision, Training and Operations Management.

To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.


Responsibilities

Key Responsibilities:

  • Handle inbound and outbound calls with professionalism and courtesy
  • Use training and resources to confidently answer questions and sell products/services
  • Listen actively to understand customer needs and resolve issues
  • Research systems to locate missing information and collaborate with internal teams
  • Manage customer accounts and process orders accurately using company systems
  • Follow scripts, policies, and compliance guidelines
  • Maintain accurate records and protect customer data
  • Escalate complex issues to appropriate team members
  • Attend training sessions and team meetings to stay current on updates
  • Meet attendance, punctuality, and performance expectations

Qualifications

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

  • Must be 18 years or older
  • High school diploma or equivalent
  • Excellent written and verbal communication skills
  • Typing speed of 20+ WPM
  • Basic proficiency in Microsoft Office (Excel, PowerPoint, Word, Outlook)
  • Familiarity with Windows operating systems
  • Highly reliable with strong attendance and punctuality
  • Skilled in troubleshooting, conflict resolution, and customer service
  • Empathetic, responsive, and solution-oriented
  • Ability to multitask, stay focused, and self-manage
  • Team-oriented with strong interpersonal skills
  • Comfortable in a fast-paced, evolving environment
Preferred (Not Required)
  • 1+ year of experience in customer service, technical support, inside sales, chat, or administrative roles in a contact center
  • Experience in state or federal work environments

MCI Careers logo

About MCI Careers

Sourced by ZipRecruiter

MCI Careers is a noted global leader in the Business Process Outsourcing (BPO) industry located in Ashburn, VA, US. Recognized for delivering robust customer engagement services, tech integrations, and consulting, they serve numerous world-class brands and governmental bodies. MCI Careers was established in 2009 by Anthony Marlowe following the purchase of his prior BPO company which boasted over 3,200 employees. The company has set a mission to provide opportunities for people who seek continuous improvement and personal growth through their professional journey.

Industry

Computer and electronic product manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Ashburn, VA, US

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