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Virtual Peer Support Jobs in Madison, WI (NOW HIRING)

APTIV INCORPORATED

Peer Mentor

Madison, WI · On-site

$16.35/hr

Job Summary Peer Mentors support people with developmental disabilities to live, work and belong in ... Ability to use phone, email, computer, and virtual technology * Preferred experience: * lives or ...

Aptiv

Peer Mentor

Madison, WI · On-site

$16.35/hr

Job Summary Peer Mentors support people with developmental disabilities to live, work and belong in ... Ability to use phone, email, computer, and virtual technology * Preferred experience: * lives or ...

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Virtual Peer Support information

See Madison, WI salary details

$10

$19

$29

How much do virtual peer support jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for virtual peer support in Madison, WI is $19.87, according to ZipRecruiter salary data. Most workers in this role earn between $16.97 and $21.78 per hour, depending on experience, location, and employer.

What is a virtual peer support?

A Virtual Peer Support job involves providing emotional support, shared experiences, and guidance to individuals facing challenges, such as mental health issues, addiction recovery, or life transitions, through online platforms. Peer supporters use their lived experiences to offer understanding, encouragement, and resources to those in need. This role may include facilitating group discussions, one-on-one support sessions, and connecting individuals to helpful tools or services. The goal is to create a safe, empathetic, and supportive space for individuals seeking connection and assistance.

What are the typical challenges faced in a virtual peer support role and how can they be managed?

Virtual Peer Support professionals often encounter challenges such as building rapport with individuals remotely, ensuring privacy and confidentiality, and addressing emotional needs without face-to-face interaction. Managing these hurdles involves using clear communication, maintaining consistent virtual meeting schedules, and utilizing empathy to connect with clients. Many organizations offer training and regular team check-ins to help staff feel supported and equipped to handle sensitive situations. Staying proactive in learning about digital tools and mental health best practices also helps in delivering effective peer support and managing challenges. By fostering open communication and collaboration with colleagues, Virtual Peer Support workers can create a supportive network for both themselves and those they assist.

What are the key skills and qualifications needed to thrive in virtual peer support?

To thrive as a Virtual Peer Support, you should possess strong active listening skills, basic mental health knowledge, and relevant personal or peer support experience, sometimes backed by peer support specialist certification. Familiarity with secure video conferencing platforms, online community tools, and maintaining confidentiality using digital records is often required. Compassion, non-judgmental communication, and the ability to establish trust remotely are valuable soft skills in this role. These skills and qualities are essential for effectively supporting peers, fostering a safe environment, and promoting mental well-being in a virtual setting.

What are the most commonly searched types of Peer Support jobs in Madison, WI? The most popular types of Peer Support jobs in Madison, WI are:
What are popular job titles related to Virtual Peer Support jobs in Madison, WI? For Virtual Peer Support jobs in Madison, WI, the most frequently searched job titles are:
What job categories do people searching Virtual Peer Support jobs in Madison, WI look for? The top searched job categories for Virtual Peer Support jobs in Madison, WI are:
Virtual Peer Support jobs near you
Infographic showing various Virtual Peer Support job openings in Madison, WI as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $41,335 per year, or $19.9 per hour.

Peer Mentor

APTIV INCORPORATED

Madison, WI • On-site

$16.35/hr

Part-time

Re-posted 9 days ago

Job description

Job Summary

Peer Mentors support people with developmental disabilities to live, work and belong in their communities. 

Peer Mentors help people to:

  • Be independent
  • Learn problem-solving and self-advocacy skills
  • Build self-esteem and self-confidence
  • Set goals and make action plans
  • Prepare for their Person-Centered Planning (PCP) meetings and provide support at the meeting, if asked 
  • Connect to resources for public benefits, health and wellness, housing, employment, transportation, training and education, advocacy, and recreation

Peer Mentors are expected to: 

  • Share their personal life experiences about reaching goals
  • Share how they used services and supports to reach their goals
  • Share how they became more self-directed and self-empowered
  • Build positive, trusting relationships
  • Make a safe, understanding space for people to talk about their problems and challenges
Qualifications and Requirements
  • 18 years old
  • Have an intellectual/developmental disability (IDD)
  • Willingness to share personal experiences to guide and support others
  • Experience receiving disability-related supports and services
  • Understand and explain individual rights
  • Obtain certification as a Peer Mentor by attending Peer Mentor 101 training and successfully complete a 90-hour internship 
  • Ability to work in-person and virtually
  • Ability to use phone, email, computer, and virtual technology 
  • Preferred experience:
  • lives or has lived independently (with or without support, not in your family home)
  • has or has had a job in the community, and
  • is actively involved in your community.
Knowledge and Abilities
  • Ability to be excited, honest, and upbeat with people
  • Ability to listen closely and work to find solutions to problems
  • Ability to support people to develop Self-Determination skills
  • Ability to find services and resources
  • Knowledge about local agencies
  • Ability to develop relationships with agencies
Duties and Responsibilities:

Duty 1 Peer Mentoring (70% of their work time)

  • Create good relationships with people they mentor
  • Get to know the people’s hopes and dreams
  • Develop a list of goals and action steps with people. 
  • Assist people in building their circle of support 
  • Assist people to connect with community resources to meet their goals
  • Serve as an advocate with family members and friends to assist the people in having self-direction
  • Participate in the person-centered planning process, when invited 
  • Spend time with people support them to reach their goals
  • Medicaid reporting: log the date of your meetings, the length of time of your meetings, what you talked about, if it was in-person or virtual meeting, next steps with the action plan. This reporting may be done using a computer. 
Duty 2 Ongoing Peer Mentor Training and Networking (15% of their work time)
  • Attend trainings in person or virtually to improve skills with mentoring, person-centered planning, independent facilitation, self-determination, community inclusion, employment, health and wellness, independent living, and transportation.
  • Stay involved with the Peer Mentor group through monthly and quarterly virtual meetings and other scheduled meetings.
  • Attend an in-person Peer Mentor retreat once a year 
  • Present about Peer Mentoring and self-determination at conferences, trainings and other events, when asked.
  • Provide group peer education on self-advocacy, self-determination, and rights.
Agency Requirements (10% of their work time)
  • Attend agency new employee orientation and training.
  • Complete all State, County, and agency training requirements.
  • Follow all agency policies and procedures, including code of conduct and ethics.
Educational Support (5% of their time)
  • Share information at meetings for people, staff, and funders about the role of a Peer Mentor and Peer Mentor services 

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