Virtual Patient Observer Jobs in Minnesota (NOW HIRING)

HealthPartners is looking to hire a Patient Safety Technician to join our Central Hospital Operations team! The Patient Safety Technician plays a critical role in supporting patient safety and care delivery through centralized monitoring and observation. This position is responsible for continuous observation of cardiac telemetry for rhythm abnormalities, video monitoring for patient safety and supporting virtual nursing workflows across HealthPartners. In addition, this role will accurately be identifying and interpreting arrhythmias, and promptly escalating changes to the bedside teams. The technician ensures precise documentation of rhythm interpretations and alarm events, supports lead placement accuracy, and collaborates closely with clinical staff to maintain seamless communication and timely intervention. 

This role requires strong situational awareness, professionalism, and adherence to privacy and monitoring standards while managing varying volumes of patient activity and system needs. The technician also supports onboarding of new team members and models effective, respectful communication in all interactions. Ideal candidates have a strong ability to communicate with team members, are responsive, and dedicated to ensuring high-quality, patient-centered care in a fast-paced environment.

This is a great fit for individuals who are passionate about patient care and making meaningful clinical impact in an indirect clinical support role!

Work Schedule: Nights (11pm-7:30am) - this position requires you work every other weekend and holiday. Some positions require you work every third weekend 12-hour nights (7pm-7:30am) and rotating holiday. 

FTE: .6 (24 hours per week) - .75 (30 hours per week)

*This position is working in-person at the HealthPartners Corporate Office in Bloomington, MN. 

Required Qualifications:

•  Completion of a Certified Nursing Assistant program 

or

• Experience in an acute care setting as a Nursing Assistant and/or Emergency Room Technician

or

• Completion of one clinical rotation in an RN or LPN program within one year.

or

• Completion of an Emergency Medical Technician (EMT) role with at least 1 year of experience in an EMS based agency. 

Certification: 

• Completion of an Electrocardiogram (ECG/EKG) education class. (Can be completed within 6 months of hire and every year thereafter). 

Knowledge, Skills, and Abilities: 

• Ability to communicate clearly both orally and in writing. 
• Ability to follow written and verbal instructions.  
• Demonstrates basic computers skills. 
• Ability to communicate effectively and work cooperatively with patients, visitors, and colleagues.   
• Ability to independently initiate appropriate tasks within the scope of practice of the position.         
• Ability to provide individualized care and respond to a variety of patient and family preferences.
• Ability to provide an exceptional patient experience utilizing strong customer service skills.
• Ability to set priorities and manage time effectively.

Preferred Qualifications:

• High school degree of equivalent 
• Prior experience in acute care or hospital setting
• Nursing assistant certification
• Proficiency using Electronic Health Record (EPIC)
• Excellent written and verbal communication skills

Benefits:

Our Patient Safety Technician who works above a .5 FTE (40 hours per 2 weeks) are eligible for medical insurance, dental insurance, 401K with a match, disability insurance, paid time-off, and tuition reimbursement. Aside from traditional benefits, Regions Hospital offers a range of non-traditional benefits to all employees such as an employee health clinic, on-site fitness center, a 24/7 employee assistance program to assist employees with a range of topics, and an employee resiliency center.

At HealthPartners we believe in the power of good - good deeds and good people working together. As part of our team, you'll find an inclusive environment that encourages new ways of thinking, celebrates differences, and recognizes hard work.

We're a nonprofit, integrated health care organization, providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improve lives around the world.

At HealthPartners, everyone is welcome, included and valued. We're working together to increase diversity and inclusion in our workplace, advance health equity in care and coverage, and partner with the community as advocates for change.

Benefits Designed to Support Your Total Health
As a HealthPartners colleague, we're committed to nurturing your diverse talents, valuing your dedication, and supporting your work-life balance. We offer a comprehensive range of benefits to support every aspect of your life, including health, time off, retirement planning, and continuous learning opportunities. Our goal is to help you thrive physically, mentally, emotionally, and financially, so you can continue delivering exceptional care.

Join us in our mission to improve the health and well-being of our patients, members, and communities.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identify, status as a veteran and basis of disability or any other federal, state or local protected class.