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Virtual Patient Intake Coordinator Jobs in Iowa (NOW HIRING)

Hanger

Patient Access Coordinator

Cedar Rapids, IA · On-site

$16.75 - $21/hr

Patient Intake: Verify and update patient demographics and insurance details during check-in; handle walk-in registrations * Financial Transactions: Collect patient payments, including deductibles ...

Hanger, Inc.

Patient Access Coordinator

Cedar Rapids, IA · On-site

$16.75 - $21/hr

Patient Intake: Verify and update patient demographics and insurance details during check-in; handle walk-in registrations * Financial Transactions: Collect patient payments, including deductibles ...

Summit BHC

Intake RN-Night

Bettendorf, IA · On-site

Intake RN-Night | Eagle View Behavioral Health | Bettendorf, Iowa About the Job: PURPOSE STATEMENT ... Advocates for the lowest level of care consistent with the patient's needs. Coordinates admission ...

Summit BHC

Intake RN-Night

Bettendorf, IA · On-site

Intake RN-Night | Eagle View Behavioral Health | Bettendorf, Iowa About the Job: PURPOSE STATEMENT ... Advocates for the lowest level of care consistent with the patient's needs. Coordinates admission ...

Summit BHC

Intake RN-Night

Pleasant Valley, IA · On-site

$60 - $80/hr

## Intake RN-AcuteApplylocations: Eagle View Behavioral Healthtime type: Full timeposted on: Posted ... Advocates for the lowest level of care consistent with the patient's needs. Coordinates admission ...

Eagleviewbh

Intake RN-Acute

Pleasant Valley, IA · On-site

$60 - $80/hr

## Intake RN-AcuteApplylocations: Eagle View Behavioral Healthtime type: Full timeposted on: Posted ... Advocates for the lowest level of care consistent with the patient's needs. Coordinates admission ...

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Showing results 21-40

All JobsPatient Intake JobsVirtual Patient Intake Coordinator JobsVirtual Patient Intake Coordinator Jobs in Iowa

Virtual Patient Intake Coordinator information

What does a virtual patient intake coordinator do?

A Virtual Patient Intake Coordinator is responsible for collecting and managing patient information remotely before their medical appointments. They verify insurance details, gather medical histories, schedule appointments, and ensure all required forms are completed. Their role helps streamline the patient admission process, improves communication between patients and healthcare providers, and supports efficient clinic operations. This position typically involves using electronic health record (EHR) systems and communicating with patients via phone, email, or online portals.

What are the key skills and qualifications needed to thrive as a virtual patient intake coordinator?

To thrive as a Virtual Patient Intake Coordinator, you need strong organizational skills, attention to detail, and knowledge of medical terminology, often supported by experience in healthcare administration or medical office procedures. Familiarity with electronic health record (EHR) systems, appointment scheduling software, and secure communication platforms is typically required. Excellent communication, problem-solving, and customer service skills help build trust and rapport with patients remotely. These skills are essential for accurately managing patient information, ensuring compliance, and delivering a seamless intake experience in a virtual healthcare environment.

What are some common challenges faced by virtual patient intake coordinators, and how can they be managed effectively?

Virtual Patient Intake Coordinators often face challenges such as managing high call volumes, ensuring accurate data entry, and maintaining clear communication with both patients and clinical staff. Navigating multiple software systems while providing empathetic, efficient service can be demanding, especially when handling sensitive patient information. To manage these challenges, coordinators benefit from strong organizational skills, attention to detail, and ongoing training on privacy protocols and technology platforms. Regular team check-ins and clear escalation pathways also help maintain workflow and support collaboration within the healthcare team.

What is the difference between Virtual Patient Intake Coordinator vs Virtual Medical Receptionist?

AspectVirtual Patient Intake CoordinatorVirtual Medical Receptionist
CredentialsMedical assistant certification or relevant healthcare trainingHigh school diploma or equivalent, some healthcare experience
Work EnvironmentRemote, healthcare provider offices, clinicsRemote, healthcare provider offices, clinics
Employer & IndustryHospitals, clinics, telehealth servicesMedical offices, clinics, telehealth platforms
Primary ResponsibilitiesScheduling, patient data collection, insurance verificationAnswering calls, scheduling appointments, patient communication

The Virtual Patient Intake Coordinator and Virtual Medical Receptionist roles share similarities in work environment and employer types, but the coordinator typically handles more detailed patient data and insurance tasks, requiring specific healthcare certifications. The receptionist focuses on communication and scheduling. Both roles are essential in healthcare settings, often performed remotely to improve patient experience.

What are popular job titles related to Virtual Patient Intake Coordinator jobs in Iowa?

For Virtual Patient Intake Coordinator jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Virtual Patient Intake Coordinator jobs in Iowa look for?

The top searched job categories for Virtual Patient Intake Coordinator jobs in Iowa are:

What cities in Iowa are hiring for Virtual Patient Intake Coordinator jobs?

Cities in Iowa with the most Virtual Patient Intake Coordinator job openings:

Virtual Patient Intake Coordinator jobs near you
Infographic showing various Virtual Patient Intake Coordinator job openings in Iowa as of August 2026, with employment types broken down into 6% As Needed, and 94% Full Time. Highlights an 76% In-person, 6% Hybrid, and 18% Remote job distribution.

Patient Access Coordinator

Hanger

Cedar Rapids, IA • On-site

$16.75 - $21/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 17 days ago

Job description

Why Us?
With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide. Through its Products & Services segment, Hanger distributes branded and private label O&P devices, products and components, and provides rehabilitative solutions to the broader market. With 160 years of clinical excellence and innovation, Hanger's vision is to lead the orthotic and prosthetic markets by providing superior patient care, outcomes, services and value. Collectively, Hanger employees touch thousands of lives each day, helping people achieve new levels of mobility and freedom.
Could This Be For You?
In this role, you'll play a pivotal role in ensuring a seamless experience for patients, staff, and referral sources by managing front office operations efficiently. The ideal candidate will have a background in front desk or reception work with strong communication skills and computer proficiency.
Your Impact
  • Patient Reception: Greet and assist patients upon arrival, providing information on wait times and addressing inquiries at the front desk or reception area
  • Patient Intake: Verify and update patient demographics and insurance details during check-in; handle walk-in registrations
  • Financial Transactions: Collect patient payments, including deductibles, copays, and co-insurance at the front desk
  • Appointment Scheduling: Coordinate follow-up appointments, including cast and measure, delivery, and prosthetic care plans.
  • Patient Support: Serve as a liaison for clinic services, offering information on patient experience programs, support groups, and other resources.
  • Administrative Assistance: Collaborate with the Revenue Cycle Management (RCM) team to obtain necessary patient information.
  • Record Maintenance: Ensure accurate and complete electronic health records for all patients.
Minimum Qualifications
  • High school diploma or equivalent combination of education and experience required.
  • Be at minimum a good fit for the job, as determined by the Talent Sorter assessment preferred. Hanger will administer the Talent Sorter as part of the selection process
  • Less than one year of customer service, administrative or related experience required.
  • Experience in a receptionist position or experience with medical front office procedures preferred.
  • Must have, or be eligible to obtain, a valid driver's license and driving record within the standards outlined within Hanger's Motor Vehicle Safety Policy and Procedures.
Additional Success Factors
  • Strong interpersonal, oral (including telephone) and written communication skills.
  • Ability to key 30 words per minute with accuracy required.
  • Ability to work with handicapped individuals.
  • Understanding of Alpha filing system.
  • Understanding of medical reimbursement and terminology and an understanding of front office (receptionist) duties preferred.
  • Ability to use a computer, including Windows-based software and e-mail.
  • Ability to use all necessary office equipment, facsimile machines, calculator, postage machine, copier, etc.
  • Act with integrity in all ways and at all times, remaining honest, transparent, and respectful in all relationships.
  • Keep the patient at the center of everything that you do, building lifelong trust.
  • Foster open collaboration and constructive dialogue with everyone around you.
  • Continuously innovate new solutions, influencing and responding to change.
  • Focus on superior outcomes, and calibrate work processes for outstanding results.
Our Investment in You
  • Competitive Compensation Packages
  • 8 Paid National Holidays & 4 additional Floating Holidays
  • PTO that includes Vacation and Sick time
  • Medical, Dental, and Vision Benefits
  • 401k Savings and Retirement Plan
  • Paid Parental Bonding Leave for New Parents
  • Generous Employee Referral Bonus Program
  • Mentorship Programs- Mentor and Mentee

Hanger, Inc. is committed to providing equal employment opportunity in all aspects of the employer-employee relationship. All conditions and privileges of employment are administered to all employees without discrimination or harassment because of race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions, special disabled veteran status, or any other classification protected by federal, state, and local laws and ordinances. The company will comply with all applicable state or local fair employment laws that forbid discrimination or harassment on the basis of other protected characteristics. Retaliation against any employee for filing or supporting a complaint of discrimination or harassment is prohibited.
#ERF-HPO

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