How You'll Make an Impact As a QGenda Technical Engineer - New Grad, you will deliver exceptional ... Previous Software experience * Customer-facing experience #LI-Hybrid
How You'll Make an Impact As a QGenda Technical Engineer - New Grad, you will deliver exceptional ... Previous Software experience * Customer-facing experience #LI-Hybrid
Previous Software experience * Customer-facing experience #LI-Hybrid Applicants for this position ... Fully company-paid options for medical (both in-person and virtual), dental and vision insurance
Previous Software experience * Customer-facing experience #LI-Hybrid Applicants for this position ... Fully company-paid options for medical (both in-person and virtual), dental and vision insurance
PHP Software Engineer
Atlanta, GA · Remote
$120K/yr
Balance new feature development with modernization of an established platform * Exposure to cloud ... Click here for details on our virtual recruiter . Everforth CyberCoders will consider qualified ...
Quick apply
PHP Software Engineer
Atlanta, GA · Remote
$120K/yr
Balance new feature development with modernization of an established platform * Exposure to cloud ... Click here for details on our virtual recruiter . Everforth CyberCoders will consider qualified ...
Jr. Software Engineer
Atlanta, GA · On-site
$50 - $70/hr
Job#: 3033441 Jr. Software Engineer Location: Atlanta, Georgia Employment Type: Contract to Perm ... Apex uses a virtual recruiter as part of the application process. Click for more details. If you ...
Jr. Software Engineer
Atlanta, GA · On-site
$50 - $70/hr
Job#: 3033441 Jr. Software Engineer Location: Atlanta, Georgia Employment Type: Contract to Perm ... Apex uses a virtual recruiter as part of the application process. Click for more details. If you ...
Senior AI Software Engineer
Atlanta, GA · On-site +1
$117K - $155K/yr
Senior Ai Software Engineer We are seeking a Senior AI Software Engineer to help build internal AI ... Provide technical guidance, mentoring, and knowledge sharing as the team builds new AI-enabled ...
Senior AI Software Engineer
Atlanta, GA · On-site +1
$117K - $155K/yr
Senior Ai Software Engineer We are seeking a Senior AI Software Engineer to help build internal AI ... Provide technical guidance, mentoring, and knowledge sharing as the team builds new AI-enabled ...
Software Engineer
Alpharetta, GA · On-site
Develop a new software product from the ground up, staying true to our company's core values and needs while lending your own creativity to the mix * Focus on creating fault-tolerant programming
Software Engineer
Alpharetta, GA · On-site
Develop a new software product from the ground up, staying true to our company's core values and needs while lending your own creativity to the mix * Focus on creating fault-tolerant programming
Software Engineer
Alpharetta, GA · On-site
Develop a new software product from the ground up, staying true to our company's core values and needs while lending your own creativity to the mix * Focus on creating fault-tolerant programming
Software Engineer
Alpharetta, GA · On-site
Develop a new software product from the ground up, staying true to our company's core values and needs while lending your own creativity to the mix * Focus on creating fault-tolerant programming
Software Engineer
Alpharetta, GA · On-site
Develop a new software product from the ground up, staying true to our company's core values and needs while lending your own creativity to the mix * Focus on creating fault-tolerant programming
Quick apply
Software Engineer
Alpharetta, GA · On-site
Develop a new software product from the ground up, staying true to our company's core values and needs while lending your own creativity to the mix * Focus on creating fault-tolerant programming
Software Engineer
Alpharetta, GA · On-site
Develop a new software product from the ground up, staying true to our company's core values and needs while lending your own creativity to the mix * Focus on creating fault-tolerant programming
Software Engineer
Alpharetta, GA · On-site
Develop a new software product from the ground up, staying true to our company's core values and needs while lending your own creativity to the mix * Focus on creating fault-tolerant programming
Software Engineer
Alpharetta, GA · On-site
Develop a new software product from the ground up, staying true to our company's core values and needs while lending your own creativity to the mix * Focus on creating fault-tolerant programming
Software Engineer
Alpharetta, GA · On-site
Develop a new software product from the ground up, staying true to our company's core values and needs while lending your own creativity to the mix * Focus on creating fault-tolerant programming
Software Engineer
Alpharetta, GA · On-site
Develop a new software product from the ground up, staying true to our company's core values and needs while lending your own creativity to the mix * Focus on creating fault-tolerant programming
Quick apply
Software Engineer
Alpharetta, GA · On-site
Develop a new software product from the ground up, staying true to our company's core values and needs while lending your own creativity to the mix * Focus on creating fault-tolerant programming
Software Engineer
Atlanta, GA · On-site
HOPTEK is one of Kearney's major investments in harnessing the power of new software and computing ... The career opportunities for software engineers at HOPTEK range from leading innovative projects ...
Software Engineer
Atlanta, GA · On-site
HOPTEK is one of Kearney's major investments in harnessing the power of new software and computing ... The career opportunities for software engineers at HOPTEK range from leading innovative projects ...
The Software Engineer reports to and is directed by the Hardware Engineering Manager and the ... Maintain up to date knowledge on new programming methods and technologies to anticipate and ...
The Software Engineer reports to and is directed by the Hardware Engineering Manager and the ... Maintain up to date knowledge on new programming methods and technologies to anticipate and ...
Expert Contributor - Software Engineer Task-Based Independent Contractor Opportunity Overview We're looking for engineers who can operate at an expert level across real-world, end-to-end tasks in ...
Expert Contributor - Software Engineer Task-Based Independent Contractor Opportunity Overview We're looking for engineers who can operate at an expert level across real-world, end-to-end tasks in ...
Software Engineer
Alpharetta, GA · On-site
The Software Engineer reports to and is directed by the Hardware Engineering Manager and the ... Maintain up to date knowledge on new programming methods and technologies to anticipate and ...
Software Engineer
Alpharetta, GA · On-site
The Software Engineer reports to and is directed by the Hardware Engineering Manager and the ... Maintain up to date knowledge on new programming methods and technologies to anticipate and ...
Senior AI Software Engineer
Atlanta, GA · On-site +1
$117K - $155K/yr
Provide technical guidance, mentoring, and knowledge sharing as the team builds new AI-enabled ... Strong software engineering background with distributed systems and microservices experience
Senior AI Software Engineer
Atlanta, GA · On-site +1
$117K - $155K/yr
Provide technical guidance, mentoring, and knowledge sharing as the team builds new AI-enabled ... Strong software engineering background with distributed systems and microservices experience
Senior AI Software Engineer
Atlanta, GA · On-site +1
$117K - $155K/yr
Provide technical guidance, mentoring, and knowledge sharing as the team builds new AI-enabled ... Strong software engineering background with distributed systems and microservices experience
Senior AI Software Engineer
Atlanta, GA · On-site +1
$117K - $155K/yr
Provide technical guidance, mentoring, and knowledge sharing as the team builds new AI-enabled ... Strong software engineering background with distributed systems and microservices experience
... new postings that might interest you! Thanks for your interest in working on our team! Adtran ... Software Engineer for Norcross, GA location. Design and develop embedded software drivers and ...
... new postings that might interest you! Thanks for your interest in working on our team! Adtran ... Software Engineer for Norcross, GA location. Design and develop embedded software drivers and ...
... new postings that might interest you! Thanks for your interest in working on our team! Adtran ... Software Engineer for Norcross, GA location. Design and develop embedded software drivers and ...
... new postings that might interest you! Thanks for your interest in working on our team! Adtran ... Software Engineer for Norcross, GA location. Design and develop embedded software drivers and ...
Software Engineer - Autonomous Mobile Robotics Join the Grenzebach Team Grenzebach Corporation is a ... Embark on a new course and join us on an exciting journey that will change global markets from the ...
Software Engineer - Autonomous Mobile Robotics Join the Grenzebach Team Grenzebach Corporation is a ... Embark on a new course and join us on an exciting journey that will change global markets from the ...
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Job description
About Your Role
Within our Customer Experience (CX) organization, we are looking for technically savvy, customer-focused individuals who want to help healthcare organizations maximize the value of QGenda. QGenda Technical Engineers are product experts who leverage their knowledge to deliver high-quality support and meaningful customer experiences.
How You'll Make an ImpactAs a QGenda Technical Engineer - New Grad, you will deliver exceptional reactive support for QGenda customers by providing accurate, timely solutions to technical issues. You will learn core product functionality, follow established troubleshooting processes, and collaborate closely with peers and senior engineers to resolve cases efficiently. This role builds the foundation for technical mastery and customer excellence within the QGenda Technical Engineering team.
Key Duties
- Maintains a professional and positive attitude in all customer and company interactions, both internal and external.
- Demonstrates foundational technical QGenda knowledge needed for Tier 1, 2, 3+ support.
- Independently manages a diverse workload of support cases and complex project assignments, delivering optimal and accurate solutions with minimal guidance.
- Update, customize, configure, and manage client environments on an ongoing basis
- Consistently manages customer expectations, meets Service Level Objectives (SLOs), and achieves high customer satisfaction through timely, accurate solutions.
- Promotes customer stability and self-reliance through knowledge-transfer and leveraging QGenda Help Center.
- Adheres to all support policies, workflows, and ticket-handling processes.
- Handles Concierge phone support with verbal and technical proficiency.
- Collaborate with CS Team, Product Liaison, and other teams to assist with technical issues raised by customers
- Act as a point of escalation for QSS team as a Swarm Lead to resolve any escalated cases
- Quickly identify and escalate any potential client risks to CS Team
- Mentors and trains QSS team members, sharing best practices and providing technical guidance as tenure and expertise progress.
- Completes other duties as directed by a member of QGenda management/leadership.
- Strong collaboration and communication skills
- Solid case/time-management and attention to detail
- Ability to complete assignments autonomously and maintain timely communication
- Bachelor's degree required
- Technical degree
- Previous Software experience
- Customer-facing experience
#LI-Hybrid
About QGenda
Sourced by ZipRecruiter
Industry
Business consulting services
Company size
501 - 1,000 Employees
Headquarters location
Atlanta, GA, US