Virtual Navigator Jobs in Florida (NOW HIRING)

Centerstone is among the nation's leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes people's lives. A dynamic, well-established organization, we offer rewarding opportunities to serve all ages in a variety of settings. Come talk to us about joining the Centerstone team!

JOB DESCRIPTION:

SUMMARY OF POSITION

BRACE is a pilot program developed in partnership between Centerstone and the Venice Police Department (VPD) designed to increase community responses to people with mental illnesses and addictions and reduce law enforcement involvement in non-emergency, non-violent situations.

Through BRACE, emergency dispatchers will be able to send Community Navigators to certain calls for assistance with people experiencing behavioral health crises, including mental health conditions, substance use issues, suicide risk, homelessness, disorderly conduct, juvenile truancy/school refusal, and other situations that can be better addressed by a human services professional.

Community Navigators can intervene in crisis situations by providing immediate engagement, assessment and safety planning, referral, direct linkages to mental health and substance use resources, recovery supports, and on-going follow-up for individuals and families to de-escalate crisis situations. Navigators create and build connections with clients and families to meet their behavioral health needs and reduce negative mental health symptomatology, work toward achieving recovery and life goals, and reducing the risks of future crises. Community navigator crisis interventions can reduce police involvement in non-emergency, low-risk calls for assistance; reduce repeated calls to police from the same person; increase opportunities for individuals to engage in needed mental health and substance use treatments, reduce stigma, and achieve better health and emotional well-being and improved quality of life outcomes.

Community Navigators are part of a free-service program that serve all individuals within the community. Navigators should be prepared to work with individuals of any life-stage, from adolescence through geriatric. Navigators should be prepared to work alongside individuals of diverse demographics and backgrounds.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Provide in-person crisis intervention to active 911 calls from dispatch based on specific criteria, including adults, children, adolescents, and families.
• Coordinate, locate, and provide community resource assistance and support for common community requests and needs
• Respond to law enforcement officer referrals and links clients to appropriate services and supports as needed
• Complete initial and on-going client risk assessment to ensure safety
• Obtain collateral information and collaborate with clients' families, support systems, outside providers and involved agencies regarding service planning and progress in treatment, support services, and continuity of care
• Provide information and assists clients and families in understanding and navigating the behavioral health and social service systems, including completing necessary applications for accessing services, benefits, etc.
• Advocate for, coordinate, and directly link clients via warm hand-offs with needed mental health and/or addiction services, support groups, and other community resources (e.g., financial, housing, employment, parenting, benefits).
• Transport clients to hospitals, shelters, doctors' appointments and other community settings as needed.
• Provide follow-up support and maintain regular contact with clients and family via phone, email, or in-person to monitor clients' progress and ensure clients are connected to/sustain engagement in community services
• Participate in Centerstone mandated staff trainings, meetings, and specialized law enforcement training programs, e.g., CIT, etc., and community outreach and education initiatives designed to reduce stigma associated with mental illnesses, and raise awareness about mental health, suicide prevention, and crisis response
• Work collaboratively with Centerstone's Mobile Response Team (MRT) and law enforcement partners to assess/triage individual crisis situations and type/level of needed intervention(s)

KNOWLEDGE, SKILLS & ABILITIES

• Effectively communicate via written, verbal, in person and virtual methods.

QUALIFICATIONS

Education Level

Master's degree from an accredited university or college in the field of counseling, rehabilitation, legal studiesor human services field required.

Years of Experience

• Work experience in mental health or substance use, domestic violence, criminal justice or related field required
• Individuals with lived mental health or substance use experience are encouraged to apply (Note: Centerstone will assist you in obtaining Florida Peer Certification).

Certification/Licensure

Must have a valid drivers' license and proof of auto insurance coverage.

PHYSICAL REQUIREMENTS

Standing - 20%

Sitting - 80%

Squatting - Occasional

Kneeling - Occasional

Bending - Occasional

Driving - Occasional

Lifting - Occasional

DISCLAIMER

The duties and responsibilities described in this document are not a comprehensive list and additional tasks may be assigned to the employee from time to time, or the scope of the job may change as necessitated by business demands.

Time Type:

Pay Range:

Delivering care that changes people's lives starts with our employees. Below are just some of the great benefits Centerstone employees enjoy:

• Medical, dental, and vision health coverage

• Flexible Spending and Health Savings Accounts

• 403b retirement plan with company match

• Paid time off and ten paid holidays

• AD&D Insurance, Life Insurance, and Long Term Disability (company paid)

• Employee Resource Groups

• Continuing education opportunities

• Employee Assistance Program

Centerstone is an equal opportunity employer. Employment at Centerstone is based solely on a person's merit and qualifications directly related to professional competence. We treat all clients and colleagues with dignity and respect.

At Centerstone, we use our values as a guide for what we do. Respect, Expertise, Integrity and Empowerment are at the heart of every interaction at Centerstone, and particularly rooted in our Culture.

Our approach to culture is to create an environment that encourages, supports and celebrates the voices and experiences of our employees. We are committed to a culture of empowerment, respect, integrity and expertise that powers our innovation and connects us to each other, our clients and the communities we serve.

Centerstone is also committed to a strong culture of quality and safety, celebrating role-models who champion best practices for quality, clinical risk, and patient safety.