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Virtual Medical Assistant Jobs in Maynard, MA (NOW HIRING)

knownwell

Medical Assistant

Needham, MA · On-site

$19.25 - $24.75/hr

Our care model combines in-clinic and virtual care to bring support to patients where and when they ... As a Medical Assistant at knownwell, you will play a key role in delivering patient-centered care ...

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See Maynard, MA salary details

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How much do virtual medical assistant jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for virtual medical assistant in Maynard, MA is $25.79, according to ZipRecruiter salary data. Most workers in this role earn between $21.59 and $28.99 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a virtual medical assistant?

To thrive as a Virtual Medical Assistant, you need a background in healthcare administration or medical assisting, familiarity with medical terminology, and strong organizational skills. Proficiency with electronic health records (EHRs), telehealth platforms, and secure communication systems is typically required. Excellent communication, attention to detail, and discretion help build trust with patients and support effective remote collaboration with healthcare teams. These skills ensure efficient virtual patient care, accurate record-keeping, and seamless coordination in a digital healthcare environment.

What is a virtual medical assistant?

A Virtual Medical Assistant is a remote professional who provides administrative and clinical support to healthcare providers via digital communication tools. They handle tasks such as scheduling appointments, managing patient records, processing billing and insurance claims, and sometimes assisting with telehealth visits. Virtual Medical Assistants help streamline healthcare operations, allowing doctors and clinics to focus more on patient care while ensuring efficient workflow. Their work is performed remotely, often from home or a centralized service center, making healthcare services more accessible and organized.

What are some common challenges virtual medical assistants face when supporting remote healthcare teams, and how can they overcome them?

Virtual Medical Assistants often encounter challenges such as coordinating across different time zones, maintaining clear communication with healthcare providers, and ensuring data security when handling sensitive patient information. To overcome these, it's important to establish consistent communication channels, be proactive in scheduling, and stay updated on HIPAA compliance best practices. Leveraging secure telehealth platforms and regularly checking in with team members can also help maintain workflow efficiency and patient care standards.

What is the difference between Virtual Medical Assistant vs Medical Secretary?

AspectVirtual Medical AssistantMedical Secretary
CredentialsMedical assisting certification or relevant trainingHigh school diploma; administrative or medical office training
Work EnvironmentRemote, often from homeMedical office or hospital setting
Employer & IndustryHealthcare providers, clinics, telehealth servicesHospitals, clinics, private practices
Common TasksPatient scheduling, data entry, basic medical documentationScheduling appointments, managing files, answering phones

While both roles support healthcare operations, Virtual Medical Assistants primarily work remotely handling clinical and administrative tasks, whereas Medical Secretaries typically work onsite managing administrative duties in medical offices. The roles overlap in scheduling and documentation but differ in work environment and specific responsibilities.

What does a virtual medical assistant do?

Virtual medical assistants perform administrative tasks to help a healthcare facility run smoothly. In this remote position, your responsibilities include entering patient data into files, maintaining a database of records, scheduling appointments for patients, and collecting information for patient health assessments online or over the phone. In some virtual medical assistant jobs, you also work with the medical billing staff to verify insurance coverage before the physician or other clinical staff provides treatment to a patient and submit billing information to insurance companies after the services are completed. Virtual medical assistants may also follow up with patients to check on the status of their condition or direct incoming calls to the appropriate medical professional.

More about Virtual Medical Assistant jobs
What cities near Maynard, MA are hiring for Virtual Medical Assistant jobs? Cities near Maynard, MA with the most Virtual Medical Assistant job openings:
Virtual Medical Assistant jobs near you
Infographic showing various Virtual Medical Assistant job openings in Maynard, MA as of July 2026, with employment types broken down into 1% As Needed, 69% Full Time, 17% Part Time, and 13% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $53,649 per year, or $25.8 per hour.

Medical Assistant

knownwell

Needham, MA • On-site

$19.25 - $24.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 11 days ago

Job description

Meet knownwell, weight-inclusive healthcare for all. Join a dynamic company that is changing the way obesity care is delivered. We offer weight management, primary care, nutrition counseling, and health coaching. Our care model combines in-clinic and virtual care to bring support to patients where and when they need it.
Backed by $50M in funding-including a $25M round led by CVS Health Ventures with support from a16z Bio + Health, Flare Capital, MassMutual, and Intermountain Ventures-we're scaling fast and expanding access to evidence-based obesity care nationwide.
As a Medical Assistant at knownwell, you will play a key role in delivering patient-centered care by managing clinical tasks and supporting the broader healthcare team. You'll be responsible for assisting with procedures, managing patient flow, and ensuring patient records are up to date, all while providing compassionate, high-quality care. This is an exciting opportunity to be part of a collaborative environment and contribute to improving the health and well-being of patients in both primary care and obesity management settings.
Schedule: This role requires availability for a rotating weekday shift based on business needs, scheduled Monday through Friday between the hours of 7:30 AM and 5:30 PM ET
EMR: Athena
Location: Primarily Needham, MA but may include travel to a different greater Boston clinic based on staffing or business needs.
As a Medical Assistant at knownwell, you will play a key role in delivering patient-centered care and supporting our clinical team. You'll be responsible for assisting with procedures, managing clinic flow, and ensuring patient records are up to date, all while ensuring our patient experience is welcoming and high-quality. This is an exciting opportunity to be part of a collaborative, growing team and meaningfully contribute to the longitudinal care journey of our obesity management and primary care patients.
Schedule: This role requires availability for a rotating weekday shift based on business needs, scheduled Monday through Friday between the hours of 7:30 AM and 5:30 PM local time.
EMR: athenahealth
Responsibilities:
  • Patient reception: Greet patients and other visitors in a professional and welcoming manner, verify patient details, and collect co-payments / patient responsibility.
  • Clinical tasks: Take vitals, gather patient histories, and assist with clinical procedures (e.g., EKGs, body composition scans, and phlebotomy).
  • Clinic flow: Support smooth transitions between check-in, exam rooms, and check-out.
  • Patient follow-up and care coordination: Update patient records, order testing, coordinate with external facilities, and review test results with clinicians.
  • Patient communication: Triage and respond to inbox messages to ensure patients receive appropriate support between visits. Support patient scheduling, outreach, and other engagement efforts as needed.
  • Exam room maintenance: Ensure supplies are stocked and rooms are ready for patient care.
  • Virtual care support: Provide support for clinicians on virtual patient care days as part of our hybrid care model.
  • Compassionate care: Adhere to knownwell's values and provide a patient-centered and empowering experience in all interactions.

Requirements:
  • High school diploma or equivalent; Medical Assistant certification strongly preferred.
  • 1-2 years of healthcare experience; experience in primary care, specialty care, metabolic health, or weight management preferred.
  • Experience with phlebotomy; comfort with regular blood draws without assistance preferred.
  • Comfort with electronic medical records (EMR) systems; familiarity with athenahealth preferred.
  • Outstanding communication and interpersonal skills; works effectively and collaboratively with patients, clinicians, and teammates.
  • Strong organizational skills and attention to detail.
  • Ability to manage multiple tasks efficiently in a fast-paced environment.

Pay & Perks:
On-site Opportunity
Medical, dental, and vision insurance
401K retirement plan with company match
Up to 20 days of PTO per year + company holidays
Up to 14 weeks of parental leave (12 for non-birthing parents)
knownwell, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Based on current size of the clinic and HIPAA regulation, providers cannot receive care in clinic and provider's household members cannot receive primary care in the clinic.

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