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Virtual Medical Assistant Jobs in Maple, ON (NOW HIRING)

Teladoc

Financial Analyst

Toronto, ON · On-site

... virtual care including primary, mental health, expert medical, devices and licensed platform ... improvement. * Assist with month-end close activities, including but not limited to preparing ...

BearCom

Service Coordinator Toronto, ON

Toronto, ON · On-site

Medical, Dental, and Vision Insurance, including Family, and EFAP * Virtual Healthcare * Long-Term ... Must follow company procedures and assist with development and refining procedures as needed.

Southlake

Program Clerical Support

Newmarket, ON

CA$27.45 - CA$30.10/hr

Hybrid, virtual, and in-person working environment (where applicable). * Progressive health and ... Minimum Grade 12 * Medical Terminology Certificate required * Diploma in Medical Office ...

New

Baycrest

Registered Nurse - Ambulatory Services

Toronto, ON · On-site

CA$39.07 - CA$56/hr

... Virtual Behavioural Medicine (VBM) program , the successful candidate(s) will be a member of an ... BScN required, Master's preferred * CNA Certification in Neuroscience or Geriatrics required or in ...

Hibernian General Insurance

Litigation Clerk

Toronto, ON · Hybrid

CA$55K - CA$103K/yr

... virtual and in-person setting. You will be responsible for various clerking tasks as well as the ... Summarizing discovery notes, transcripts, economic loss and medical reports * Arranging ...

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Virtual Medical Assistant information

What is a virtual medical assistant?

A Virtual Medical Assistant is a remote professional who provides administrative and clinical support to healthcare providers via digital communication tools. They handle tasks such as scheduling appointments, managing patient records, processing billing and insurance claims, and sometimes assisting with telehealth visits. Virtual Medical Assistants help streamline healthcare operations, allowing doctors and clinics to focus more on patient care while ensuring efficient workflow. Their work is performed remotely, often from home or a centralized service center, making healthcare services more accessible and organized.

What does a virtual medical assistant do?

Virtual medical assistants perform administrative tasks to help a healthcare facility run smoothly. In this remote position, your responsibilities include entering patient data into files, maintaining a database of records, scheduling appointments for patients, and collecting information for patient health assessments online or over the phone. In some virtual medical assistant jobs, you also work with the medical billing staff to verify insurance coverage before the physician or other clinical staff provides treatment to a patient and submit billing information to insurance companies after the services are completed. Virtual medical assistants may also follow up with patients to check on the status of their condition or direct incoming calls to the appropriate medical professional.

What are the key skills and qualifications needed to thrive as a virtual medical assistant?

To thrive as a Virtual Medical Assistant, you need a background in healthcare administration or medical assisting, familiarity with medical terminology, and strong organizational skills. Proficiency with electronic health records (EHRs), telehealth platforms, and secure communication systems is typically required. Excellent communication, attention to detail, and discretion help build trust with patients and support effective remote collaboration with healthcare teams. These skills ensure efficient virtual patient care, accurate record-keeping, and seamless coordination in a digital healthcare environment.

What are some common challenges virtual medical assistants face when supporting remote healthcare teams, and how can they overcome them?

Virtual Medical Assistants often encounter challenges such as coordinating across different time zones, maintaining clear communication with healthcare providers, and ensuring data security when handling sensitive patient information. To overcome these, it's important to establish consistent communication channels, be proactive in scheduling, and stay updated on HIPAA compliance best practices. Leveraging secure telehealth platforms and regularly checking in with team members can also help maintain workflow efficiency and patient care standards.

What is the difference between Virtual Medical Assistant vs Medical Secretary?

AspectVirtual Medical AssistantMedical Secretary
CredentialsMedical assisting certification or relevant trainingHigh school diploma; administrative or medical office training
Work EnvironmentRemote, often from homeMedical office or hospital setting
Employer & IndustryHealthcare providers, clinics, telehealth servicesHospitals, clinics, private practices
Common TasksPatient scheduling, data entry, basic medical documentationScheduling appointments, managing files, answering phones

While both roles support healthcare operations, Virtual Medical Assistants primarily work remotely handling clinical and administrative tasks, whereas Medical Secretaries typically work onsite managing administrative duties in medical offices. The roles overlap in scheduling and documentation but differ in work environment and specific responsibilities.

How much does a virtual medical assistant make?

A virtual medical assistant typically earns between $15 and $25 per hour, with annual salaries ranging from approximately $30,000 to $50,000. Compensation varies based on experience, certifications, and the employer's location and size.
More about Virtual Medical Assistant jobs

What cities near Maple, ON are hiring for Virtual Medical Assistant jobs?

Cities near Maple, ON with the most Virtual Medical Assistant job openings:

Virtual Medical Assistant jobs near you
Infographic showing various Virtual Medical Assistant job openings in Maple, ON as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 15% Part Time, and 6% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

Virtual Care Team Coordinator - Casual (2026-2871)

Closing the Gap Healthcare

Toronto, ON • On-site

Other

Medical, Dental, PTO

Posted 9 days ago

Key responsibilities

  • Coordinate and schedule home and community visits for clients.

  • Communicate with healthcare providers and clients to ensure timely and effective service delivery.

  • Maintain records of client interactions, schedules, and relevant documentation to support workflow.

Job description

Closing the Gap Healthcare (CTG) is dedicated to providing Canadians with the highest level of care across a wide range of home and community settings.

We are seeking a passionate and dedicated Care Team Coordinator to join your team. In this role, you will coordinate and schedule home and community visits, communicate with our healthcare providers, ensuring seamless service delivery while providing empathetic support to the clients and providers. Your administrative skills will help keep our operations organized and efficient.

What you will be doing?

  • Assist and interact with clients, delivering exceptional customer service and support.
  • Presenting information about CTG programs and services to clients to promote service engagement and support sales efforts.
  • Schedule visits and manage communication between clients and providers, ensuring timely and effective service
  • Accurately and efficiently assessing customer requests and addressing them immediately or escalates as appropriate.
  • Keep track of all client interactions, schedules, and relevant documentation to maintain a smooth workflow
  • Work closely with an experienced leadership team, benefiting from their guidance and direction as you grow in your role

Skills needed for success:

  • Exceptional communication and interpersonal skills, with bilingual proficiency in French and English.
  • A passion for customer service and a desire to grow within the healthcare industry.
  • Commitment to ensuring the confidentiality and privacy of client information at all times
  • Organized with precise attention to detail and efficiency in data entry.
  • Knowledge of Medical terminology is an asset.
  • A diploma from Community College in Communication, Business Administration, Office Administration or Medical.Office Administration and/or Grade 12 Diploma with related experience.

What you can expect:

As a member of Closing the Gap Healthcare’s Team Made for Caring, you can expect:

  • Competitive total compensation package.
  • Group benefits including medical and dental.
  • Generous Vacation package.
  • In depth training and orientation to set you up for success.
  • A culture of performance recognition and appreciation.
  • A commitment to excellence.

Who we are:

Closing the Gap Healthcare (CTG) is proud to be a Canadian-owned, award-winning, fully accredited and publicly funded organization.

We are A Team Made for Caring™ dedicated to providing people of all ages the highest level of care across a wide range of home and community-based and clinic healthcare services. Our philosophy and care approach are based on ethical principles and compassion, together with a commitment to meet the highest practice standards.

The Not so Fine Print:

We are excited you are considering applying to become a valued member of our “Team Made for Caring”.

This position is open to individuals who are eligible to work in Canada, and who meet all the essential requirements stated above. Accommodation will be provided in all parts of the recruitment and assessment process as required under the CTG Accessibility policy.

Closing the Gap is committed to a high-quality and safe environment for our team members and clients/families. At Closing the Gap, we strongly encourage all new hires to be vaccinated against COVID-19 and Influenza as unvaccinated team members put themselves, co-workers, their clients, their client’s families, and CTG’s communities at unnecessary risk.

Closing the Gap is committed to the success of all its team members. If you feel you need accommodations because of illness or disability, please do not hesitate to contact Human Resources at jobs@closingthegap.ca at your earliest convenience.