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Virtual Location Jobs in Iowa (NOW HIRING)

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Virtual Location information

What are virtual location jobs?

Virtual location jobs are positions that allow employees to work remotely from anywhere, rather than being tied to a physical office. These jobs are often found in fields like customer service, IT, marketing, and more. Virtual location roles use online communication and collaboration tools, enabling flexible work arrangements. Many companies offer virtual location jobs to attract talent globally and provide greater work-life balance.

What is the difference between Virtual Location vs Customer Service Representative?

AspectVirtual LocationCustomer Service Representative
Work EnvironmentRemote, onlineTypically in-office or call centers, but can be remote
Required CredentialsVaries, often minimal; tech skills helpfulCustomer service skills, sometimes specific certifications
Industry UsageUsed across many industries for remote rolesCommon in retail, telecom, finance, and service sectors
Search & Comparison IntentLooking for remote work optionsSeeking customer service roles, possibly remote or in-office

Virtual Location refers to a remote work setup where employees perform their duties online from any location. Customer Service Representative is a role that can be performed both in-office and remotely, often requiring customer interaction skills. While Virtual Location describes the work setting, Customer Service Representative describes the job function. Many customer service roles are now offered as Virtual Location jobs, making the two terms closely related in the remote work landscape.

How do teams collaborate effectively when working in a virtual location-based role?

In virtual location-based roles, teams rely heavily on digital communication tools such as video conferencing, instant messaging, and collaborative platforms to stay connected and coordinate tasks. Regular check-ins and virtual meetings help maintain alignment on goals and project progress. To foster a strong team culture, many organizations also encourage informal interactions, virtual social events, and clear documentation of workflows. While working remotely can present challenges such as time zone differences and potential miscommunication, proactive communication and well-defined processes help teams overcome these hurdles and work efficiently together.

What are the key skills and qualifications needed to thrive as a Virtual Location Manager, and why are they important?

To succeed as a Virtual Location Manager, you need expertise in remote operations management, digital communication, and organizational skills, often supported by experience in virtual team leadership or a related field. Familiarity with collaboration tools like Slack, Zoom, and project management software such as Asana or Trello is typically required. Strong interpersonal skills, adaptability, and proactive problem-solving help you effectively coordinate distributed teams and maintain productivity. These abilities are crucial for ensuring seamless virtual operations, fostering team engagement, and achieving organizational goals in a remote environment.
What are the most commonly searched types of Location jobs in Iowa? The most popular types of Location jobs in Iowa are:
Virtual Location jobs near you
Infographic showing various Virtual Location job openings in Iowa as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution.
Direct Support - Virtual Connection Specialist Days

Direct Support - Virtual Connection Specialist Days

Exceptional Persons, Inc.

Waterloo, IA • On-site, Remote

$17.25 - $19.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago

Job description

This is working at EPI - connecting people, creating opportunities, and nurturing growth.
Exceptional Persons, Inc. (EPI) is a EIGHT-TIME recipient of the Employer of Choice designation. Employees nominate organizations in the Cedar Valley for this honor.
Join us! We have a new and exciting position for a Direct Support Professional (DSP) - Virtual Connection Specialist. The Virtual Connection Specialist will support the needs of direct support staff and persons served and assist onsite staff through virtual supports such as video, sensors, two-way communication and other technology.
The weekly schedule for this position is Saturday and Sunday - and one week day required preferably between Wednesday, Thursday, or Friday 8:00 am - 8:00 pm.
Working for EPI has its benefits. Many benefits.
Full benefits are offered for full-time positions (30+ hours/week)
  • Advance your career through our career advancement program. As you complete each certification, you'll advance to a new position with a $1.00 per hour increase in pay.
  • Health, dental, vision, and life insurance plans (even pet insurance!)
  • Three- and four-day workweeks (lots of work/life balance).
  • Generous paid time off
  • 401(k)* employer match up to 6% (also available to part-time employees) and flex spending plan
  • Free telemedicine and virtual counseling
  • Paid training
  • Immediate employee discounts (gym memberships, and more!)

As a DSP - Virtual Connection Specialist, you will experience personal GROWTH opportunities through career advancement and CONNECT to a community that leads a greater PURPOSE in mentoring individuals with Intellectual and Mental Disabilities in supporting their personal success.
This is what you'll get to do. Real career. Real purpose.
  • Build life-long relationships with people.
  • Help people live a more independent lifestyle by assuring the safety and supervision of persons served living in settings with remote supports.
  • Connect people to the support they need by remotely answering questions, providing coaching, dispatching onsite or region-based support.
  • Support persons in their health and safely.
  • Continuously learn and grow.

Here's what we're looking for. What are you waiting for? Apply today!
  • Dependability: Self-directed and driven to provide responsive support and assistance. Attends work as scheduled.
  • Integrity: Doing what's right. Trustworthy. Maintain standards of confidentiality (HIPAA) and ethical practice.
  • Strong Communicator: Ability to communicate effectively through verbal, written and video mediums building respectful, collaborative relationships.
  • Technologically Savvy. Strong computer and troubleshooting skills; eager to quickly learn and adapt to changes with technology.
  • Committed to inclusion.
  • Passion for serving others.

Qualifications:
  • 18 years old or older
  • High school diploma or a GED
  • Two (2) years' experience of providing direct care for adults with intellectual/developmental disabilities, brain injury, mental illness or similar experience required.
  • Previous experience providing remote support, preferred.
  • Ability to work from our call center during all scheduled work hours. Our call center is located in Waterloo, IA.
  • This position requires a valid driver's license, auto insurance, a good driving record, a reliable vehicle and the ability to pass an extensive background check, including checks of the Dependent Adult and Child Abuse registries, the Sex Offender registry, and a criminal history check.

Details:
  • Pay Rate: $17.25 - $19.75 Rate of pay depends upon experience.
  • This position is primarily in the office at our Deery Center location in Waterloo, IA. DSP-Virtual Connection Specialists also assist at program sites to support operational needs.

Post job offer drug screen required.
EPI is an equal opportunity employer.
Real Career! Real Purpose!
*Must be 21 and older to participate in 401(k) program.

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