ZipRecruiter

Log In

1

Virtual Library Assistant Jobs in Fairfax, VA (NOW HIRING)

previous pagenext page

Showing results 21-40

All JobsLibrary JobsVirtual Library Assistant JobsVirtual Library Assistant Jobs in Fairfax, VA

Virtual Library Assistant information

See Fairfax, VA salary details

$11

$24

$34

How much do virtual library assistant jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for virtual library assistant in Fairfax, VA is $24.94, according to ZipRecruiter salary data. Most workers in this role earn between $20.87 and $28.03 per hour, depending on experience, location, and employer.

What is a virtual library assistant?

A Virtual Library Assistant is a professional who helps library users access resources, answer reference questions, and navigate digital library systems remotely, typically via chat, email, or video call. They assist with catalog searches, digital borrowing, research support, and troubleshooting access to online databases and e-books. This role allows patrons to receive library services without visiting a physical library, making information and resources more accessible to a wider audience.

How does a virtual library assistant typically collaborate with librarians and library patrons in a remote setting?

As a Virtual Library Assistant, you will frequently interact with librarians, library staff, and patrons through digital platforms such as email, chat, and video conferencing. Your responsibilities may include assisting patrons with research requests, troubleshooting access to electronic resources, and supporting librarians in managing digital collections. Communication is key, as you’ll often coordinate with team members to resolve issues or develop new virtual services. Being proactive and responsive helps ensure seamless remote support and a positive experience for all users.

What are the key skills and qualifications needed to thrive as a virtual library assistant, and why are they important?

To thrive as a Virtual Library Assistant, you need a solid understanding of library science fundamentals, information organization, and customer service, often supported by coursework or experience in library settings. Familiarity with integrated library systems (ILS), digital cataloging tools, and online reference platforms is typically required. Strong communication, problem-solving, and digital literacy skills help you assist users remotely and manage multiple inquiries efficiently. These skills ensure users receive timely, accurate support and that digital resources are managed effectively in a virtual environment.

What is the difference between Virtual Library Assistant vs Library Clerk?

AspectVirtual Library AssistantLibrary Clerk
CredentialsHigh school diploma or equivalent; some roles may prefer library science courseworkHigh school diploma or equivalent
Work EnvironmentRemote, online platformsOn-site in libraries or public facilities
Employer & Industry UsageLibraries, educational institutions, online servicesPublic, academic, or special libraries
Common Search & ComparisonOften compared for customer service and administrative tasksCompared for in-person assistance and clerical duties

The Virtual Library Assistant typically works remotely, handling online customer inquiries, cataloging, and administrative tasks, while the Library Clerk works on-site, assisting patrons directly and managing physical library materials. Both roles support library operations but differ mainly in work environment and daily responsibilities.

What are popular job titles related to Virtual Library Assistant jobs in Fairfax, VA?

For Virtual Library Assistant jobs in Fairfax, VA, the most frequently searched job titles are:

What job categories do people searching Virtual Library Assistant jobs in Fairfax, VA look for?

The top searched job categories for Virtual Library Assistant jobs in Fairfax, VA are:

What cities near Fairfax, VA are hiring for Virtual Library Assistant jobs?

Cities near Fairfax, VA with the most Virtual Library Assistant job openings:

Virtual Library Assistant jobs near you
Infographic showing various Virtual Library Assistant job openings in Fairfax, VA as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, 1% Temporary, and 3% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $51,874 per year, or $24.9 per hour.

AV Technician (CRS)

Computer World Services

Washington, DC • On-site

$59K - $70K/yr

Full-time

Re-posted 15 days ago

Job description

Job Description
The A/V Technician (Customer Service Specialist II) provides technical support with a specialized focus on Audio/Visual (A/V) event services for the Library of Congress. This role supports end users both remotely and on-site while also delivering full-lifecycle A/V support, including setup, configuration, operation, troubleshooting, transportation, and breakdown of A/V equipment for events across Library and Capitol campus locations. The technician resolves incidents beyond the scope of entry-level staff, provides functional guidance to junior personnel, and ensures high-quality, reliable A/V and IT support in accordance with established service levels.
Key Tasks & Responsibilities
  • A/V Event Support Services
  • Provide on-demand A/V support for Library events, including setup, configuration, operation, troubleshooting, and breakdown of A/V systems.
  • Support standard A/V equipment such as:
  • Large monitors/TVs
  • Speakers and amplifiers
  • Wired and wireless microphones
  • Presentation laptops and multimedia systems
  • Video conferencing devices (Teams/Zoom)
  • Ensure all equipment is fully functional, tested, and configured for optimal performance prior to event start.
  • Operate A/V systems during events when requested, including switching sources, managing sound levels, and resolving real-time issues.
  • Provide professional "live-event service desk" support for hybrid, virtual, and in-person events.
  • Transport A/V equipment to/from event locations on the Capitol Hill campus and other authorized off-site venues.
  • Support major Library events such as:
  • National Book Festival (large-scale, off-site)
  • New Member Seminar (travel may be required)
  • Communicate proactively with event coordinators regarding timelines, requirements, issues, and logistics.
  • Maintain equipment inventory and ensure proper storage and care.
  • IT Service Desk & Technical Support
  • Provide support via phone, email, chat, remote tools, or in-person.
  • Resolve incidents focusing on hardware, software, network access, conference room technology, and Library business applications.
  • Receive, document, categorize, and track incidents and service requests in the Library's ITSM tool (e.g., ServiceNow).
  • Perform troubleshooting to achieve maximum first-contact resolution.
  • Escalate complex incidents to support or development teams as needed.
  • Conduct ad hoc database queries or updates as authorized.
  • Respond to questions on system operations, account access, registration systems, and security requirements
  • Operational & Team Support
  • Assist Help Desk supervisors by contributing to process documentation, knowledge articles, scripts, and escalation procedures.
  • Provide functional guidance, technical support, and informal training to Level I personnel.
  • Help ensure timely ticket action by all support technicians.
  • Produce or contribute to weekly metrics, trend reports, and quality reviews.
  • Support root-cause analysis and problem investigation for recurring issues.
  • Serve as a task leader during events or high-priority support activities when designated.
  • Service Levels & Professional Expectations
  • Meet or exceed responsiveness, timeliness, and reliability requirements as defined.
  • Arrive punctually for all events with adequate setup time.
  • Maintain professional appearance and conduct during all on-site or off-site event activities.
  • Quickly diagnose and resolve A/V or IT issues during setup or live events.
  • Maintain communication logs and A/V service request records in the ITSM tool.
  • Provide regular status updates and incident summaries to designated Library contacts.
Education & Experience
  • Minimum General Experience
  • Minimum of four (4) years in customer service or technical support operations, preferably with A/V or event support experience.
  • Minimum Education
  • High School Diploma
  • Relevant commercial certifications are desired (A/V, ITIL, or CompTIA certifications preferred).
Certifications
  • ITIL certification v4 preferred.
  • A/V, or CompTIA certifications preferred
Security Clearance
  • Ability to obtain Public Trust clearance.
Other (Travel, Work Environment, DoD 8570 Requirements, Administrative Notes, etc.)
  • Work Locations
  • Primary: Library of Congress buildings (Jefferson, Madison, Adams).
  • Secondary: U.S. Capitol complex, including Congressional office buildings and the CVC.
  • Special Events: Off-site locations such as the Washington Convention Center and remote sites.
$59,000 - $70,000 a year
The offered rate will be based on the selected candidate's knowledge, skills, abilities and/or experience and in consideration of internal parity.
The posted range is appropriate for a typical candidate meeting, at a minimum, all the core requirements of the position.
Computer World Services is an affirmative action and equal employment opportunity employer. Current employees and/or qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, disability, protected veteran status, genetic information or any other characteristic protected by local, state, or federal laws, rules, or regulations.
Computer World Services is committed to the full inclusion of all qualified individuals. As part of this commitment, Computer World Services will ensure that individuals with disabilities (IWD) are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources at [email protected]. 
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
apply for this job

Apply