Virtual Lab Manager Jobs in Michigan (NOW HIRING)

This position is responsible to provide direct tutoring for students and help oversee the operations of the Mathematics Tutorial & Computer Lab. This individual must possess an interest in working with diverse learners from a wide range of age, ethnicity and national origin.

Requisition ID: 871
Employee Group: Contingency
Schedule: up to 28 hours per week
Compensation: $12.50 - $19.50 depending on qualifications
Reports to: Mathematics Tutorial Coordinator
Posting Opens: 03/18/2025
Posting Closes: Open until filled

ESSENTIAL FUNCTION

• Provide individual and group tutoring in content-specific courses in both face-to-face and online formats.
• Demonstrate proficiency with the curriculum of the GRCC courses in assigned content area.
• Assist the Tutorial Coordinator with the operation of the lab, including preparing special review materials.
• Help supervise, train and serve as a mentor to student tutors.
• Work cooperatively and maintain rapport and a close working relationship with students, staff, faculty and administration.
• Promote and develop the academic success of students by encouraging a positive attitude and independent, self-actualized learning.
• Assist with the management and security of all resources, including the computers in the lab.
• Assist with the maintenance and updating of the tutorial lab Blackboard site
• Assist in monitoring students using the lab via computerized swipe system.
• Discuss lab services with students during class visitations to lab.
• Communicate with the Tutorial Coordinator as needed regarding the individual needs of students.
• Keep the Tutorial Coordinator informed of any problems experienced in the lab by students or staff.
• Attend Tutorial Lab meetings and trainings as requested by the Tutorial Coordinator.
• Perform other duties and responsibilities as assigned.
• Follow College policy on the Family Educational Right to Privacy Act (FERPA).

JOB SPECIFICATIONS

Qualifications

• Associate degree or higher preferred.
• Demonstrate content knowledge of areas needing tutoring.
• Experience teaching/tutoring students preferred.

Skills

• Possession of good people service skills with a student-oriented focus.
• Ability to work with a variety of computer software applications.
• Ability to assist students of various cultural, ethnic and educational backgrounds by being helpful, patient, encouraging and understanding.
• Ability to work cooperatively and maintain rapport with students, staff, faculty and administrators.
• Ability to communicate effectively, both verbally and in writing, to assist students and staff in a professional manner.
• Demonstrate professionalism and possession of character qualities including organization, promptness, courtesy, confidentiality and dependability.

Physical Demands

• This position requires regular interactions with students that may involve moving around the tutorial center, standing while providing in person tutoring, or long periods of sitting while providing virtual support.
• Must be able to lift up to 20 pounds.

Mental Demands

• Ability to adapt and work in a fast paced, team-based, collaborative environment.
• Customer service-oriented, with the ability to relate well to a diverse array of campus clients, including faculty, staff and students.
• Ability to work under pressure.
• Strong organizational skills to work with multiple students at one time.
• Analytical and problem-solving abilities.
• High level of creativity, energy, enthusiasm and motivation.
• Must possess initiative and be able to work independently and ask for guidance when needed.
• Ability to use good judgment when handling confidential, or sensitive, college material.

Working Conditions

• GRCC will comply with any mandated health and safety requirements. Compliance information is available on our policies website.
• Ability to work in a fast-paced environment that calls for flexibility/adaptability and the ability to handle multiple interruptions and make quick decisions.
• This position requires the individual to transition smoothly between independent and collaborative efforts.

BENEFITS

• Wellness Program: Access resources for physical and mental wellbeing, and an onsite gym membership.
• Retirement Plans: Secure your future with our retirement options, including the state retirement plan or a 401A with a 12% employer contribution.

APPLICATION / HIRING PROCESS

• Please fill out an application at https://www.grcc.edu/jobs. Submit a cover letter, resume and unofficial transxripts. The opportunity to apply for this position will close at the end of the day on the close date referenced at the top of this job posting.
• Individuals with diverse backgrounds are encouraged to apply. Grand Rapids Community College is an equal opportunity employer. Visa sponsorship is not available.
• Only applicants living in the state of Michigan can apply for GRCC careers.

NONDISCRIMINATION STATEMENT

Grand Rapids Community College creates an inclusive learning and working environment that recognizes the value and dignity of each person. It is the policy and practice of GRCC to provide equal educational and employment opportunities regardless of age, race, color, religion, marital status, sex/gender, pregnancy, sexual orientation, gender identity, gender expression, height, weight, national origin, disability, political affiliation, familial status, veteran status or genetics in all programs, activities, services, employment and advancement including admissions to, access to, treatment in, or compensation in employment as required by state and federal law. GRCC is committed to reviewing all aspects of GRCC programs, activities, services and employment, including recruitment, selection, retention and promotion to identify and eliminate barriers in order to prevent discrimination on the basis of the listed protected characteristics. The college will not tolerate any form of retaliation against any person for bringing charges of discrimination or participating in an investigation. Further information may be obtained from the EEO Office or the Office of General Counsel, 143 Bostwick Avenue NE, Grand Rapids, MI 49503-3295.