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Virtual Insurance Claims Jobs in Decatur, TX (NOW HIRING)

We serve all stakeholders-from insurers and repair shops to dealerships and fleet operators-by ... With 60% of all auto claims globally processed through our systems, your contributions will have a ...

We serve all stakeholders-from insurers and repair shops to dealerships and fleet operators-by ... With 60% of all auto claims globally processed through our systems, your contributions will have a ...

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Virtual Insurance Claims information

See Decatur, TX salary details

$11

$21

$38

How much do virtual insurance claims jobs pay per hour?

As of May 31, 2026, the average hourly pay for virtual insurance claims in Decatur, TX is $21.01, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $22.98 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Virtual Insurance Claims Specialist, and why are they important?

To thrive as a Virtual Insurance Claims Specialist, you need a strong understanding of insurance policies, claims processes, and analytical skills, often supported by a relevant degree or experience in insurance. Familiarity with claims management software, digital documentation tools, and sometimes certifications such as AIC (Associate in Claims) are typically important. Excellent communication, attention to detail, and problem-solving abilities help you stand out in this remote role. These skills are crucial for accurately processing claims, preventing fraud, and ensuring a positive customer experience in a virtual environment.

What are some common challenges faced in a Virtual Insurance Claims role and how can they be managed?

Professionals in Virtual Insurance Claims often encounter challenges such as effectively assessing damages remotely, managing high volumes of digital documentation, and maintaining clear communication with clients without in-person interaction. To succeed, it’s important to be proficient with claims management software, stay organized, and develop strong virtual communication skills. Collaborating closely with adjusters, appraisers, and clients through video calls and secure platforms also helps ensure accuracy and customer satisfaction.

What are virtual insurance claims?

Virtual insurance claims are claims that are processed and managed remotely, often using digital tools such as mobile apps, video calls, or online platforms. Instead of meeting an adjuster in person, policyholders can submit documentation and communicate with claims representatives online. This approach streamlines the claims process, reduces the need for in-person visits, and can speed up claim resolution times. Virtual claims are increasingly popular for auto, property, and health insurance due to their convenience and efficiency.

What is the difference between Virtual Insurance Claims vs Insurance Adjusters?

AspectVirtual Insurance ClaimsInsurance Adjusters
CredentialsTypically requires claims processing certifications, insurance knowledgeRequires state licensing, adjuster certifications
Work EnvironmentRemote, online claims processingOn-site or field inspections, office settings
Industry UsageInsurance companies, third-party claims servicesInsurance companies, independent firms
Job FocusReviewing and processing insurance claims remotelyInvestigating, inspecting, and settling claims in person or remotely

Virtual Insurance Claims professionals primarily handle claims processing remotely, focusing on reviewing and managing insurance claims online. Insurance Adjusters often conduct in-person inspections and investigations. Both roles require insurance knowledge, but adjusters need licensing and field experience, while virtual claims roles emphasize remote processing skills.

What job categories do people searching Virtual Insurance Claims jobs in Decatur, TX look for? The top searched job categories for Virtual Insurance Claims jobs in Decatur, TX are:
What cities near Decatur, TX are hiring for Virtual Insurance Claims jobs? Cities near Decatur, TX with the most Virtual Insurance Claims job openings:
Infographic showing various Virtual Insurance Claims job openings in Decatur, TX as of May 2026, with employment types broken down into 2% Locum Tenens, 1% As Needed, 58% Full Time, 11% Part Time, 2% Temporary, and 26% Contract. Highlights an 46% Physical, 4% Hybrid, and 50% Remote job distribution, with an average salary of $43,700 per year, or $21 per hour.

Outside Sales Representative

True North Group LLC.

Argyle, TX • On-site

Full-time

Posted 20 days ago


Job description

Join Our Team at True North Group

Position: Outside Sales Representative

Number of Openings: 1 Territory Role Available

About True North Group

At True North Group, we're more than an insurance agencywe're trusted partners to small and mid-sized businesses. Our mission is to protect what matters most: their people. We do this by delivering personalized supplemental insurance solutions and exceptional service. If you're someone who thrives on building relationships and helping others, this Outside Sales Representative role was made for you.

The Role

As an Outside Sales Representative, you'll be on the front lines of our business, visiting local companies in your assigned territory. You'll discover each client's unique needs, guide them through our range of insurance products, and become a trusted advisor they can rely on. With the freedom to set your own schedule, you'll balance in-person visits with strategic phone outreach, all supported by our intuitive Salesforce CRM.

What We're Looking For


Relationship-Builder: You're energized by meeting new people and earning their trust.

Self-Starter: You manage your own calendar, follow through on leads, and set ambitious goals.

Clear Communicator: You explain complex information simplywhether one-on-one or presenting to groups of up to 75.

Organized & Tech-Savvy: You keep detailed records in Salesforce and never let a follow-up slip through the cracks.

Service-Oriented: You genuinely care about clients' well-being, guiding them through claims and policy questions with empathy.

Licensed or Ready: You hold (or will obtain within 90 days) a Health & Life general lines licensewe reimburse the fees and support your preparation.

Position Overview

In this outside sales position, you will:

Prospect & Connect: Identify local businesses, connect with the community, and schedule discovery meetings.

Present Solutions: Lead tailored benefits presentations for business owners and employee groups.

Maintain Relationships: Respond promptly to calls and emails, manage renewals, and assist clients through claims.

Track Your Pipeline: Use Salesforce to log interactions, manage tasks, and measure your progress.

Collaborate with Your Team: Join weekly strategy sessions to share best practices and celebrate wins.

Set Your Own Hours: Build a schedule that fits the businesses you serveearly mornings, late afternoons, or midday visits.

We Offer

Comprehensive Training: Blend of virtual workshops and ride-along field sessions to get you client-ready.

Weekly Draw Pay: Steady income floor plus immediate eligibility for bonuses and commissions.

Incentive Rewards: Quarterly retreats, annual trips, cash bonuses, stock awards, and lifetime-vested renewal commissions.

Career Growth: Clear pathways to senior sales roles, field training positions, or agency leadership.

Supportive Culture: A team that shares resources, mentors new reps, and celebrates collective success.

Flexible Schedule: More autonomy over your hours as you build your client base.

Additional Qualifications

Bachelor's degree or a minimum of 4 years in a customer-facing rolerecent graduateswelcome.

Comfort with technologySalesforce experience is a plus.

Coachable attitude and a drive to exceed goals.

Your New Journey Starts Here

If you're ready to hit the ground running, forge meaningful client relationships, and grow a rewarding career in outside sales, True North Group is here to support you every step of the way.

Apply now and let's protect our community, together.

Learn more and apply at: https://www.thetruenorthgroupllc.com/