As a virtual insurance agent, your responsibilities are to sell customers different types of health, life, auto, home, and disaster insurance plans or add-ons to their existing coverage. However, unlike a traditional insurance agent, you perform your work remotely and discuss options with customers via online chat platforms, email, or phone. Your duties include determining what type of coverage a customer needs, assessing their risk factors and financial stability to decide whether or not they qualify for coverage, and identifying what kinds of coverage are available to them.