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Virtual Information Technology Jobs in Phoenix, AZ

Certex USA, Inc

IT Analyst

Phoenix, AZ · On-site

$65K - $75K/yr

Support Citrix virtual desktop environment and VoIP (3CX/Yealink) as needed * Participate in after ... IT analyst role * Hands-on experience with SonicWall firewalls (VPN, NAT, firewall rules ...

Certex USA LLC

IT Analyst

Phoenix, AZ · On-site

$65K - $75K/yr

Support Citrix virtual desktop environment and VoIP (3CX/Yealink) as needed * Participate in after ... IT analyst role * Hands-on experience with SonicWall firewalls (VPN, NAT, firewall rules ...

Certex USA Inc

IT Analyst

Phoenix, AZ · On-site

$65K - $75K/yr

Support Citrix virtual desktop environment and VoIP (3CX/Yealink) as needed * Participate in after ... IT analyst role * Hands-on experience with SonicWall firewalls (VPN, NAT, firewall rules ...

Certex USA, Inc

IT Analyst

Phoenix, AZ · On-site

$65K - $75K/yr

Support Citrix virtual desktop environment and VoIP (3CX/Yealink) as needed * Participate in after ... IT analyst role * Hands-on experience with SonicWall firewalls (VPN, NAT, firewall rules ...

cloudIT

Onsite IT Systems Administrator

Phoenix, AZ · On-site

Duties and responsibilities * IT support relating to technical issues involving core business applications, along with virtual environments built on Microsoft, Parallels, and VMware. * Design ...

Maricopa County, AZ

Temporary IT Technician

Phoenix, AZ · On-site

$25/hr

The Temporary IT Technician is responsible to proactive end-user focused technical support of workstations, laptops, printers, virtual desktops, and other supported peripheral devices. This position ...

Maricopa County

Temporary IT Technician

Phoenix, AZ · On-site

$25/hr

The Temporary IT Technician is responsible to proactive end-user focused technical support of workstations, laptops, printers, virtual desktops, and other supported peripheral devices. This position ...

Maricopa County, AZ

Temporary IT Technician

Phoenix, AZ · On-site

$25/hr

The Temporary IT Technician is responsible to proactive end-user focused technical support of workstations, laptops, printers, virtual desktops, and other supported peripheral devices. This position ...

Harris

IT Support Specialist

Phoenix, AZ · On-site

$23.07 - $34.60/hr

Your role as an IT Support Specialist As an IT Support Specialist, you will provide company-wide virtual and in-person technical assistance regarding computer systems, software and peripherals ...

Apex Systems

IT Project Manager (Jira)

Chandler, AZ · Hybrid

$60 - $62.10/hr

Job#: 3033086 IT Project Manager (Jira) Location: Chandler, Arizona (Hybrid) Employment Type ... Apex uses a virtual recruiter as part of the application process. Click for more details. If you ...

CubX

IT Support Engineer (Tier 2) - AZ

Phoenix, AZ · On-site

Job Title IT Support Engineer (Tier 2) CubX Inc. is a fast-growing managed service provider (MSP ... Azure AD, virtual machines, networking, and resource management * Configure email security ...

CubX Inc.

IT Support Engineer (Tier 2) - AZ

Phoenix, AZ · On-site

$55K - $75K/yr

As an IT Support Engineer (Tier 2), you will play a critical role in ensuring seamless technology ... Basic Azure administration knowledge, including Azure AD, virtual machines, networking, and ...

CubX Inc.

IT Support Engineer (Tier 2) - AZ

Phoenix, AZ · On-site

$55K - $75K/yr

As an IT Support Engineer (Tier 2), you will play a critical role in ensuring seamless technology ... Basic Azure administration knowledge, including Azure AD, virtual machines, networking, and ...

CubX Inc.

IT Support Engineer (Tier 2) - AZ

Phoenix, AZ · On-site

$55K - $75K/yr

As an IT Support Engineer (Tier 2), you will play a critical role in ensuring seamless technology ... Basic Azure administration knowledge, including Azure AD, virtual machines, networking, and ...

CubX Inc.

IT Support Engineer (Tier 2) - AZ

Phoenix, AZ · On-site

$55K - $75K/yr

As an IT Support Engineer (Tier 2), you will play a critical role in ensuring seamless technology ... Basic Azure administration knowledge, including Azure AD, virtual machines, networking, and ...

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$8

$34

$65

How much do virtual information technology jobs pay per hour?

As of May 28, 2026, the average hourly pay for virtual information technology in Phoenix, AZ is $34.81, according to ZipRecruiter salary data. Most workers in this role earn between $21.49 and $43.70 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Virtual Information Technology Specialist, and why are they important?

To thrive as a Virtual Information Technology Specialist, you need a strong background in IT fundamentals, networking, cybersecurity, and troubleshooting, often supported by a degree in computer science or related certifications like CompTIA A+, Network+, or Cisco CCNA. Familiarity with remote management tools, cloud platforms (such as AWS or Azure), and ticketing systems is typically required. Excellent problem-solving abilities, clear communication, and self-motivation are crucial soft skills for remote collaboration and client support. These skills ensure efficient issue resolution, secure and stable IT environments, and effective remote teamwork.

What are some common challenges faced by Virtual Information Technology professionals, and how can they be addressed?

Virtual Information Technology professionals often encounter challenges such as maintaining clear communication across remote teams, managing security for distributed systems, and troubleshooting technical issues without on-site access. To address these, it's important to leverage collaboration tools, establish regular check-ins, and stay up-to-date with cybersecurity best practices. Additionally, documenting procedures and maintaining a structured workflow can help ensure consistent support and minimize downtime.

What is a Virtual Information Technology professional?

A Virtual Information Technology (IT) professional is someone who manages and supports computer systems, networks, and software for organizations remotely, rather than working on-site. They handle tasks such as troubleshooting technical issues, maintaining cybersecurity, and ensuring systems run smoothly from a remote location. These professionals often work for companies that outsource IT support or operate with distributed teams, using various online tools to communicate and resolve problems efficiently. Their work is crucial in today’s digital environment, as more businesses move operations online and require reliable remote IT support.

What is the difference between Virtual Information Technology vs Virtual Network Administrator?

AspectVirtual Information TechnologyVirtual Network Administrator
CertificationsCompTIA A+, Network+, Cisco CCNACompTIA Network+, Cisco CCNA, CCNP
Work EnvironmentRemote, client sites, cloud platformsRemote, network infrastructure, data centers
Industry UsageIT support, software deployment, cloud servicesNetwork setup, security, troubleshooting

Virtual Information Technology professionals focus on a broad range of IT services, including support, software, and cloud solutions, often working remotely. Virtual Network Administrators specialize in managing and securing network infrastructure, with a focus on network performance and security. While both roles require certifications like CompTIA or Cisco, their daily tasks and work environments differ significantly, making each role unique within the IT industry.

What are the most commonly searched types of Information Technology jobs in Phoenix, AZ? The most popular types of Information Technology jobs in Phoenix, AZ are:
What are popular job titles related to Virtual Information Technology jobs in Phoenix, AZ? For Virtual Information Technology jobs in Phoenix, AZ, the most frequently searched job titles are:
What job categories do people searching Virtual Information Technology jobs in Phoenix, AZ look for? The top searched job categories for Virtual Information Technology jobs in Phoenix, AZ are:
Virtual Information Technology jobs near you
Infographic showing various Virtual Information Technology job openings in Phoenix, AZ as of May 2026, with employment types broken down into 1% As Needed, 86% Full Time, 6% Part Time, 6% Contract, and 1% Nights. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $72,397 per year, or $34.8 per hour.
IT Analyst

IT Analyst

Certex USA, Inc

Phoenix, AZ • On-site

$65K - $75K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

Job description

Job Type
Full-time
Description
Ascent Lifting is seeking an IT Analyst I to join our growing internal IT team. This is a hands-on role supporting end users and infrastructure across our 40+ branch locations. You'll work closely with the IT Director and fellow analysts to keep our systems running smoothly while gaining exposure to a broad enterprise environment.
KEY RESPONSIBILITIES
  • Provide Tier 1/2 helpdesk support via our HaloITSM ticketing system, resolving hardware, software, and connectivity issues in a timely manner
  • Support and maintain SonicWall firewall appliances, including rule management, SDWAN, VPN configuration, and troubleshooting
  • Assist with LAN/WAN networking tasks including switch configuration, VLAN management, and branch connectivity (fiber + 4G/5G failover)
  • Support endpoint management using NinjaOne RMM
  • Assist with Microsoft 365 administration (user provisioning, licensing, Exchange, Teams)
  • Support desktop deployments and refresh cycles
  • Contribute to IT documentation in Hudu
  • Assist with monitoring and response for SentinelOne endpoint security alerts
  • Support Citrix virtual desktop environment and VoIP (3CX/Yealink) as needed
  • Participate in after-hours maintenance windows and on-call rotation as required

REQUIREMENTS
  • 1-3 years of experience in a helpdesk, desktop support, or IT analyst role
  • Hands-on experience with SonicWall firewalls (VPN, NAT, firewall rules, diagnostics)
  • Solid understanding of networking fundamentals (TCP/IP, DNS, DHCP, VLANs, routing)
  • Experience supporting Windows 11 endpoints in a domain environment
  • Familiarity with Microsoft 365 administration
  • Strong troubleshooting skills and a customer-first mindset
  • Ability to work independently and manage multiple priorities
  • Excellent communication skills - written and verbal

NICE TO HAVE
  • Experience with NinjaOne, HaloITSM, or similar RMM/PSA tools
  • Familiarity with Citrix, VMware, or Azure
  • SonicWall certification (SNSA or SNSP) a plus
  • CompTIA Network+, Security+, or similar certification
  • Experience supporting multi-site or distributed environments

Compensation and Benefits
  • $65K - $75K Annual Base Salary
  • Vacation and Sick Leave
  • 9 Holidays and 1 Floating Holiday
  • 401k and 401k Match
  • Phone Allowance
  • Medical, Dental, Vision, Life, Voluntary Life, Long and Short-Term Disability, Hospitalization, Critical Illness, Accident and Pet Insurance

Salary Description
$65,000 - $75,000 Base Pay

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