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Virtual Home Care Jobs (NOW HIRING)

Customer Care Consultant

Saint Johns, FL · On-site

$16.75 - $20.75/hr

Manage, triage, and resolve inbound requests leveraging homeowner-submitted artifacts and/or virtual home care sessions * Triage and distribute inbound requests requiring further diagnosis to onsite ...

Customer Care Consultant

Orlando, FL · On-site

$18.50 - $22.75/hr

Manage, triage, and resolve inbound requests leveraging homeowner-submitted artifacts and/or virtual home care sessions * Triage and distribute inbound requests requiring further diagnosis to onsite ...

Customer Care Consultant

Princeton, NJ · On-site

$26.60 - $35.28/hr

Manage, triage, and resolve inbound requests leveraging homeowner-submitted artifacts and/or virtual home care sessions * Triage and distribute inbound requests requiring further diagnosis to onsite ...

Customer Care Consultant

Boca Raton, FL · On-site

$18.25 - $22.50/hr

Manage, triage, and resolve inbound requests leveraging homeowner-submitted artifacts and/or virtual home care sessions * Triage and distribute inbound requests requiring further diagnosis to onsite ...

Customer Care Consultant

Tampa, FL · On-site

$18.75 - $23.25/hr

Manage, triage, and resolve inbound requests leveraging homeowner-submitted artifacts and/or virtual home care sessions * Triage and distribute inbound requests requiring further diagnosis to onsite ...

Customer Care Consultant

Fort Washington, PA · On-site

$19 - $23.50/hr

Manage, triage, and resolve inbound requests leveraging homeowner-submitted artifacts and/or virtual home care sessions * Triage and distribute inbound requests requiring further diagnosis to onsite ...

Customer Care Consultant

Orlando, FL · On-site

$18.50 - $22.75/hr

Manage, triage, and resolve inbound requests leveraging homeowner-submitted artifacts and/or virtual home care sessions * Triage and distribute inbound requests requiring further diagnosis to onsite ...

Customer Care Consultant

Reston, VA · On-site

$28 - $37.14/hr

Manage, triage, and resolve inbound requests leveraging homeowner-submitted artifacts and/or virtual home care sessions * Triage and distribute inbound requests requiring further diagnosis to onsite ...

Customer Care Consultant

Saint Johns, FL · On-site

$18.50 - $23/hr

Manage, triage, and resolve inbound requests leveraging homeowner-submitted artifacts and/or virtual home care sessions * Triage and distribute inbound requests requiring further diagnosis to onsite ...

Customer Care Consultant

Danbury, CT · On-site

$28 - $37.14/hr

Manage, triage, and resolve inbound requests leveraging homeowner-submitted artifacts and/or virtual home care sessions * Triage and distribute inbound requests requiring further diagnosis to onsite ...

NY · On-site

$19.50 - $24.25/hr

Manage, triage, and resolve inbound requests leveraging homeowner-submitted artifacts and/or virtual home care sessions * Triage and distribute inbound requests requiring further diagnosis to onsite ...

Customer Care Consultant

Princeton, NJ · On-site

$26.60 - $35.28/hr

Manage, triage, and resolve inbound requests leveraging homeowner-submitted artifacts and/or virtual home care sessions * Triage and distribute inbound requests requiring further diagnosis to onsite ...

Customer Care Consultant

Boca Raton, FL · On-site

$18.25 - $22.50/hr

Manage, triage, and resolve inbound requests leveraging homeowner-submitted artifacts and/or virtual home care sessions * Triage and distribute inbound requests requiring further diagnosis to onsite ...

Customer Care Consultant

Reston, VA · On-site

$28 - $37.14/hr

Manage, triage, and resolve inbound requests leveraging homeowner-submitted artifacts and/or virtual home care sessions * Triage and distribute inbound requests requiring further diagnosis to onsite ...

Customer Care Consultant

Fort Washington, MD · On-site

$19.75 - $24.50/hr

Manage, triage, and resolve inbound requests leveraging homeowner-submitted artifacts and/or virtual home care sessions * Triage and distribute inbound requests requiring further diagnosis to onsite ...

Customer Care Consultant

Princeton, NJ · On-site

$26.60 - $35.28/hr

Manage, triage, and resolve inbound requests leveraging homeowner-submitted artifacts and/or virtual home care sessions * Triage and distribute inbound requests requiring further diagnosis to onsite ...

Customer Care Consultant

Novi, MI · On-site

$18.50 - $23/hr

Manage, triage, and resolve inbound requests leveraging homeowner-submitted artifacts and/or virtual home care sessions * Triage and distribute inbound requests requiring further diagnosis to onsite ...

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Showing results 1-20

Virtual Home Care information

See salary details

$596

$1.4K

$2.5K

How much do virtual home care jobs pay per week?

As of Sep 10, 2026, the average weekly pay for virtual home care in the United States is $1,389.29, according to ZipRecruiter salary data. Most workers in this role earn between $1,163.46 and $1,471.15 per week, depending on experience, location, and employer.

What are the most commonly searched types of Home Care jobs?

The most popular types of Home Care jobs are:

What are popular job titles related to Virtual Home Care jobs?

For Virtual Home Care jobs, the most frequently searched job titles are:

Infographic showing various Virtual Home Care job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 71% Full Time, 20% Part Time, and 7% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $72,243 per year, or $34.7 per hour.

Customer Care Consultant

Saint Johns, FL • On-site

$16.75 - $20.75/hr

Other

Medical, Dental, Retirement

Posted 6 days ago


Toll Brothers rating

7.8

Company rating: 7.8 out of 10

Based on 22 frontline employees who took The Breakroom Quiz


Job description

Join An Award-Winning Company

Since 1967, Toll Brothers has been building luxury homes and communities in the best locations in the U.S. Today, we're a Fortune 500 company operating in over 60 markets. We're the country's premier luxury builder with the widest range of product offerings and price points in the industry, serving first-time, move-up, active-adult, and second-home buyers.

From the homes we build to the talent we recruit, we know that to be the best, we have to work with the best. Toll Brothers is a place where diverse perspectives and experiences are welcomed and where employees of all backgrounds are treated with fairness, dignity and respect. We believe every employee should feel safe to be their true and authentic self at work. Our employees are our family, and we strive to uphold the values that our founders instilled in us, creating an exceptional place to work that is inclusive to all.

Toll Brothers, America's Luxury Home Builder, seeks a Customer Care Consultant for our office in St Johns, Florida.

The Customer Care Consultant provides "Tier Two", second-level support for homeowner service requests, managing and resolving issues through virtual sessions, artifacts, or coordination with onsite teams within their region. This role oversees work orders, schedules homeowner/trade appointments, and processes purchase orders while supporting quality improvements and contributing to customer satisfaction metrics to enhance the overall homeowner experience.

The primary responsibilities include:

  • Process Management: Provide second level support for inbound homeowner service items for their area of coverage
  • Manage, triage, and resolve inbound requests leveraging homeowner-submitted artifacts and/or virtual home care sessions
  • Triage and distribute inbound requests requiring further diagnosis to onsite Construction Manager or Customer Care Representative
  • Manage work orders, schedule homeowner/trade workday, and issue purchase order payments for their responsible service items
  • Customer Experience: Responsible for customer satisfaction metrics related to homeowners served through virtual home care
  • Maintain comprehensive knowledge of construction methods and state warranty specifications for coverage area(s) and Toll Brothers' Limited Warranty guidelines
  • Reporting & Continuous Improvement: Surface and support continuous improvement through reporting, investigating, and problem-solving for the regional Customer Care team

All other duties as assigned

Qualifications

Does this describe you? Excellent customer service, verbal and written communication skills, good working knowledge of homebuilding methods, ability to interact positively with others while having a sense of urgency and assertiveness, ability to exercise good time management and organizational skills, self-directed in the ability to plan, and prioritize service requests for large coverage areas, technical savviness

Do you have these qualifications? Essential: High school diploma or equivalent, 3+ years customer service, 2+ years experience construction/maintenance experience. Preferred: College degree, experience working in the hospitality industry

We offer an excellent compensation and benefits package that includes comprehensive medical/dental, 401(k) with a company match, discounted stock purchase, discounts on mortgages, homes, and much more!

Come see why Toll Brothers has been attracting and retaining some of the best professionals in the industry!


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