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Virtual Google Chat Support Jobs in Georgia (NOW HIRING)

MCI Careers

Virtual Banker - Mid-Shift

Savannah, GA · Remote

Support bill payments, fund transfers, and account updates. * Identify customer needs and recommend ... Respond to customer inquiries through phone, chat, and email. * Assist clients with account access ...

MCI Careers

Virtual Banker Mid-Shift

Savannah, GA · Remote

Support bill payments, fund transfers, and account updates. * Identify customer needs and recommend ... Respond to customer inquiries through phone, chat, and email. * Assist clients with account access ...

CallRail

Technical Support Specialist - Tier I

Atlanta, GA · On-site +1

$2.0K/day

... chat, web, and email). Look beyond immediate break-fix issues to understand customer goals and ... Working knowledge or aptitude with marketing technology tools and web concepts (Google Analytics ...

CallRail

Technical Support Specialist - Tier I

Atlanta, GA · On-site +1

$2.0K/day

... chat, web, and email). Look beyond immediate break-fix issues to understand customer goals and ... Working knowledge or aptitude with marketing technology tools and web concepts (Google Analytics ...

CallRail

Technical Support Specialist - Tier I

Atlanta, GA · On-site +1

$2.0K/day

... chat, web, and email). Look beyond immediate break-fix issues to understand customer goals and ... Working knowledge or aptitude with marketing technology tools and web concepts (Google Analytics ...

LexisNexis

Technical Support Analyst I

Alpharetta, GA · On-site

$40K - $67K/yr

... and some virtual. Responsibilities * Provide high-quality technical and customer support to internal and external customers via phone, email, and chat * Troubleshoot technical issues, research ...

RELX Group plc

Technical Support Analyst I

Alpharetta, GA · On-site

$40K - $67K/yr

... and some virtual. Responsibilities * Provide high-quality technical and customer support to internal and external customers via phone, email, and chat * Troubleshoot technical issues, research ...

RELX

Technical Support Analyst I

Alpharetta, GA

$40K - $67K/yr

... and some virtual. Responsibilities * Provide highquality technical and customer support to internal and external customers via phone, email, and chat * Troubleshoot technical issues, research ...

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Showing results 21-40

All JobsGoogle Chat Support JobsVirtual Google Chat Support JobsVirtual Google Chat Support Jobs in Georgia

Virtual Google Chat Support information

What is the difference between Virtual Google Chat Support vs Virtual Customer Service Representative?

AspectVirtual Google Chat SupportVirtual Customer Service Representative
CredentialsBasic computer skills, familiarity with Google WorkspaceCustomer service experience, communication skills
Work EnvironmentOnline, chat-based support via Google ChatOnline, multi-channel support including chat, email, phone
Industry UsageTech companies, online service providersRetail, telecom, e-commerce
Search & Comparison IntentFocus on chat support roles within Google or tech firmsBroader customer service roles across industries

Virtual Google Chat Support primarily involves providing online assistance via Google Chat, often within tech or online service companies. In contrast, Virtual Customer Service Representatives handle customer inquiries across multiple channels, including chat, email, and phone, in various industries. While both roles require strong communication skills, Google Chat Support emphasizes familiarity with Google Workspace tools, whereas Customer Service Representatives may need broader customer service experience.

What are popular job titles related to Virtual Google Chat Support jobs in Georgia? For Virtual Google Chat Support jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Virtual Google Chat Support jobs in Georgia look for? The top searched job categories for Virtual Google Chat Support jobs in Georgia are:
What cities in Georgia are hiring for Virtual Google Chat Support jobs? Cities in Georgia with the most Virtual Google Chat Support job openings:
Virtual Google Chat Support jobs near you

Technical Support Analyst (780054)

Conflux Systems

Forsyth, GA • On-site

$37.27/hr

Contractor

Re-posted 14 days ago

Job description

Title: IT Support Specialist 1
Location: Forsyth, GA 31029
Interview: Either Web Cam or In Person
Hybrid
Duration: 6 Months
Pay Rate: $37.27/H (With No Benefits)
 
Description
The Georgia Department of Corrections (GDC) protects the public by operating secure facilities and providing opportunities for offender rehabilitation. GDC is seeking a Technical Program Analyst within the Office of Information Technology (OIT). The position supports the needs of the State Offices South (Tift Campus) location as well as facilities under GDC and Georgia Correctional Industries (GCI)
 
The qualified candidate will be able to perform the following duties to include but not limited to analyzing, optimizing, and improving computer systems for GDC’s Inmate Services.  This position will be responsible to handle any break fix issues for hardware and software in this area.  The candidate should also be able to assess, operate, test and repair equipment currently used by GDC and its employees and students.  This person should be highly motivated to identify program needs, document program process and procedures, participate in strategic planning meetings, and be able to work under limited to no supervision.  A successful candidate will also have a strong background with new and emerging technologies as well as a strong background in computer information systems.  GDC is looking for someone with excellent verbal and written communication skills and must be a team player.   
 
The qualified candidate is also responsible for administering, maintaining and supporting the Google chrome management console used across educational programs and instructional environments as well as GCI. This position ensures seamless operation of Chromebook, chrome browser settings, user profiles and connected educational apps, while providing high quality technical assistance to staff.  Responsibilities include setting up and maintaining users, groups, and resources. Ensure that the environment is secure and that GDC data is protected. The qualified candidate is responsible for configuring and managing Google Workspace services such as Gmail, Drive, Docs, Sheets, Slides, Meet, Chat, Calendar, and more. In addition, the qualified candidate will be responsible for providing support to users and troubleshoot issues that arise with the Google Workspace environment. 
 
This position will be located at either the State Offices South location (Tift Campus) in Forsyth, GA or the Georgia Correctional Industries location in Decatur Georgia upon request. Travel will be required. GDC offers a hybrid work schedule with three days in office and two days teleworking after a six-month training period. 
 
Mileage Re-imbursement: 
- If going to a correctional facility, expensing mileage will be allowed. 
- Going to one of the sites (Decatur or Forsyth) for regular work, mileage re-imbursement will NOT be allowed.
 
 
Key Responsibilities:
• Manage and administer the Google Chrome Management Console for all GDC/GCI devices and users including Gmail, Calendar, Group,                   Shared Mailboxes, Google Sties, and associated policy and account management. 
• Using information provided in the Admin Console, monitor every aspect of the Google Workspace domain. Major metrics to be tracked include           but not limited to: Usage, User Status, Storage, Security and File Sharing. 
• Manage and monitor sync tools and schedules to ensure proper logging, email alerts, and reports for all activities. 
• Configure, deploy, and update Chromebooks, extensions and educational applications
• Enforce device and user policies, including content filters, sign in restrictions, and security settings
• Provide tier 1-2 technical support to teachers on Chrome OS and Google Workspace for education
• Troubleshoot hardware, software and connectivity issues related to Chrome devices
• Collaborate with instructional technology teams to ensure compatibility of digital learning tools
• Maintain accurate inventory records for Chrome devices and peripherals
• Document support procedures, user guides, and troubleshooting steps
• Analyze support trends to recommend improvements in device management and user experience
• Monitor system performance, updates and security compliance within the Chrome environment
 
Qualifications:
• Associates or Bachelors degree in Information technology, Computer Science or related field  (or equivalent experience)
• 2+ years of experience providing IT support or systems administration preferably in an educational setting
• Hands on experience managing Google Workspace and Google Workspace for Education and Chrome OS devices
 
Technical Skills
• Proficiency with Google Admin Console, Chrome Management Console and Google workspace
• Proficiency in Apple products and Mac support
• Familiarity with device imaging, policy configuration, and remote management tools
• Knowledge of network connectivity, Wi-Fi troubleshooting and endpoint security best practices
• Experience supporting web-based applications and learning management systems (LMS)
 
Soft Skills
• Strong problem-solving skills
• Ability to translate technical information into user friendly terms
• Customer service mindset with patience and professionalism
• Excellent organizational and documentation abilities
• Strong communication skills
 
Preferred Qualifications
• Google Certified IT Support Professional or Google Certified Administrator
• Experience with large scale Chromebook deployments
• Familiarity with content filtering tools and device compliance reporting
 
Working Conditions
• Standard office and/or hybrid work environment
• Travel is required throughout the state of Georgia
• Occasional lifting of up to 25 lbs
• Will be required to go into prison setting with escorts