Columbus, OH · On-site +1
$64 - $66/hr
This role is responsible for coaching and guiding developers, establishing and enforcing best ... Lead and support initiatives involving Genesys Cloud CX, with a focus on IVA (Intelligent Virtual ...
Columbus, OH · On-site +1
$64 - $66/hr
This role is responsible for coaching and guiding developers, establishing and enforcing best ... Lead and support initiatives involving Genesys Cloud CX, with a focus on IVA (Intelligent Virtual ...
Deliver Continues value engineering to Genesys customers Design and Architecture * Translate ... Deliver rapid POC and MVP implementations using Genesys Cloud AI Studio, Agentic Virtual Agents ...
Deliver Continues value engineering to Genesys customers Design and Architecture * Translate ... Deliver rapid POC and MVP implementations using Genesys Cloud AI Studio, Agentic Virtual Agents ...
$57 - $76.25/hr
Genesys Cloud - Google Contact Center Location : Alpharetta GA - Remote Duration : 6 to 12 Months ... Identification and implementation of best practices for the design and deployment of virtual agents ...
$57 - $76.25/hr
Genesys Cloud - Google Contact Center Location : Alpharetta GA - Remote Duration : 6 to 12 Months ... Identification and implementation of best practices for the design and deployment of virtual agents ...
Hartford, CT · On-site
$53.25 - $73/hr
Deploy and manage Google Cloud CCAI solutions including Dialogflow CX virtual agents and Agent ... Experience integrating with contact center platforms (Genesys, Five9, Cisco). Google Cloud ...
Hartford, CT · On-site
$53.25 - $73/hr
Deploy and manage Google Cloud CCAI solutions including Dialogflow CX virtual agents and Agent ... Experience integrating with contact center platforms (Genesys, Five9, Cisco). Google Cloud ...
... Virtual Assistant (IVA) solutions. * Architect and support cloud migration from Genesys to AWS or ... Mentor engineers and provide technical leadership across initiatives. Core Requirements * 8-10+ ...
... Virtual Assistant (IVA) solutions. * Architect and support cloud migration from Genesys to AWS or ... Mentor engineers and provide technical leadership across initiatives. Core Requirements * 8-10+ ...
... Genesys Cloud CX • Work with SIP, WebRTC, VoIP, PCap analysis, troubleshooting call quality ... and virtual agent performance to ensure accuracy, containment, and routing efficiency. • ...
... Genesys Cloud CX • Work with SIP, WebRTC, VoIP, PCap analysis, troubleshooting call quality ... and virtual agent performance to ensure accuracy, containment, and routing efficiency. • ...
... engineering teams, and external vendors. * Establish program governance, risk management, and ... Familiarity with AI-enabled contact center capabilities such as virtual agents, call summarization ...
... engineering teams, and external vendors. * Establish program governance, risk management, and ... Familiarity with AI-enabled contact center capabilities such as virtual agents, call summarization ...
Albany, NY · On-site
... or virtual assistants using the Genesys CloudCX platform or similar technologies Proficiency in programming languages such as JavaScript Python or Java with experience in chatbot development ...
Albany, NY · On-site
... or virtual assistants using the Genesys CloudCX platform or similar technologies Proficiency in programming languages such as JavaScript Python or Java with experience in chatbot development ...
... engineering teams, and external vendors. * Establish program governance, risk management, and ... Familiarity with AI-enabled contact center capabilities such as virtual agents, call summarization ...
... engineering teams, and external vendors. * Establish program governance, risk management, and ... Familiarity with AI-enabled contact center capabilities such as virtual agents, call summarization ...
... engineering teams, and external vendors. * Establish program governance, risk management, and ... Familiarity with AI-enabled contact center capabilities such as virtual agents, call summarization ...
... engineering teams, and external vendors. * Establish program governance, risk management, and ... Familiarity with AI-enabled contact center capabilities such as virtual agents, call summarization ...
Configures and deploys CCaaS platform (e.g., Genesys, Twilio, Five9, Amazon Connect) and work with ... VCC (Virtual Contact Center) Studio. * Creates and maintains automation scripts, reports, and ...
Configures and deploys CCaaS platform (e.g., Genesys, Twilio, Five9, Amazon Connect) and work with ... VCC (Virtual Contact Center) Studio. * Creates and maintains automation scripts, reports, and ...
Nashville, TN · On-site
Configures and deploys CCaaS platform (e.g., Genesys, Twilio, Five9, Amazon Connect) and work with ... VCC (Virtual Contact Center) Studio. * Creates and maintains automation scripts, reports, and ...
Nashville, TN · On-site
Configures and deploys CCaaS platform (e.g., Genesys, Twilio, Five9, Amazon Connect) and work with ... VCC (Virtual Contact Center) Studio. * Creates and maintains automation scripts, reports, and ...
Nashville, TN · On-site
Configures and deploys CCaaS platform (e.g., Genesys, Twilio, Five9, Amazon Connect) and work with ... VCC (Virtual Contact Center) Studio. * Creates and maintains automation scripts, reports, and ...
Nashville, TN · On-site
Configures and deploys CCaaS platform (e.g., Genesys, Twilio, Five9, Amazon Connect) and work with ... VCC (Virtual Contact Center) Studio. * Creates and maintains automation scripts, reports, and ...
Seattle, WA · On-site
$74 - $94.25/hr
... developers and infrastructure teams to understand project objectives and create robust Genesys ... Virtual Agent Amazon Lex Google CCAI Agent Assist knowledge base caller intent identification ...
Seattle, WA · On-site
$74 - $94.25/hr
... developers and infrastructure teams to understand project objectives and create robust Genesys ... Virtual Agent Amazon Lex Google CCAI Agent Assist knowledge base caller intent identification ...
Lead and support initiatives involving Genesys Cloud CX, with a focus on IVA (Intelligent Virtual ... Genesys Cloud CX certifications (Architect, Developer, or related). * Experience with network ...
New
Lead and support initiatives involving Genesys Cloud CX, with a focus on IVA (Intelligent Virtual ... Genesys Cloud CX certifications (Architect, Developer, or related). * Experience with network ...
New
Charlotte, NC · Remote
Design and develop conversational AI solutions including chatbots, voice bots, and virtual ... Integrate Agent Space with contact centre platforms (e.g., Genesys, Avaya, Cisco, NICE) and backend ...
Charlotte, NC · Remote
Design and develop conversational AI solutions including chatbots, voice bots, and virtual ... Integrate Agent Space with contact centre platforms (e.g., Genesys, Avaya, Cisco, NICE) and backend ...
... Intelligent Virtual Agent) development. • Oversee the configuration, optimization, and ... Preferred : • Genesys Cloud CX certifications (Architect, Developer, or related). • Experience ...
New
... Intelligent Virtual Agent) development. • Oversee the configuration, optimization, and ... Preferred : • Genesys Cloud CX certifications (Architect, Developer, or related). • Experience ...
New
Our reputation is built on a comprehensive suite of engineering services, a dedication to solving ... Advise on Genesys Cloud CX configuration, integration patterns, and roadmap alignment with business ...
Our reputation is built on a comprehensive suite of engineering services, a dedication to solving ... Advise on Genesys Cloud CX configuration, integration patterns, and roadmap alignment with business ...
OR · On-site +1
... capabilities, including virtual agents, agent assist, and conversation intelligence. * Lead ... e.g., Genesys, NICE, Five9, Amazon Connect). * Strong understanding of AI/ML technologies ...
OR · On-site +1
... capabilities, including virtual agents, agent assist, and conversation intelligence. * Lead ... e.g., Genesys, NICE, Five9, Amazon Connect). * Strong understanding of AI/ML technologies ...
... capabilities, including virtual agents, agent assist, and conversation intelligence. * Lead ... e.g., Genesys, NICE, Five9, Amazon Connect). * Strong understanding of AI/ML technologies ...
... capabilities, including virtual agents, agent assist, and conversation intelligence. * Lead ... e.g., Genesys, NICE, Five9, Amazon Connect). * Strong understanding of AI/ML technologies ...
$10.34 - $17.40
1% of jobs
$17.40 - $24.45
0% of jobs
$24.45 - $31.51
2% of jobs
$31.51 - $38.57
2% of jobs
$38.57 - $45.63
12% of jobs
$48.67 is the 25th percentile. Wages below this are outliers.
$45.63 - $52.69
19% of jobs
The median wage is $57.70 / hr.
$52.69 - $59.75
20% of jobs
$59.75 - $66.81
15% of jobs
$68.80 is the 75th percentile. Wages above this are outliers.
$66.81 - $73.86
16% of jobs
$73.86 - $80.92
8% of jobs
$80.92 - $87.98
5% of jobs
$10
$59
$87
$64 - $66/hr
Other
Medical, Dental, Vision, Life, Retirement
Posted 3 days ago
Sourced by ZipRecruiter
For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website.
It services
1,001 - 5,000 Employees
New York, NY, US
1999
