Virtual Gate Guard Jobs in Indiana (NOW HIRING)

JOB SUMMARY

Under limited supervision, the Security Officer provides security and protection of work site(s), personnel and assets at the assigned job site. Performing access control at a perimeter gate for vehicle access (traffic booth) is a core function of this position. Enforces safety measures, performs regular patrols of assigned premises, and responds to incidents based on established operational procedures. 

The general responsibilities of the position include those listed below, but the company may identify other responsibilities of the position.

Work Schedule: An on-call Security Officer's work schedule and hours will vary upon business need. 

REQUIRED QUALIFICATIONS

• Minimum 18 years of age
• High school diploma or equivalent
• Prior military, law enforcement, or security experience preferred, but not required.
• Able to proficiently speak, read, understand and write English
• Strong communication and customer service skills
• Must have a valid driver's license
• Compliance or ability to be compliant with any State and/or local laws and regulations governing those working as Unarmed Security Officers.
• Per regulatory requirements, a Transportation Worker’s Identification Card (TWIC) is required, or able to obtain.
• As a condition of employment, must be able to successfully complete a criminal background investigation, drug screen, and a post-offer physical.

SKILLS/APTITUDES

• Maturity of judgement and behavior
• Ability to present self in a highly professional manner with the understanding that honesty, integrity and ethics are essential.
• Ability to communicate respectfully with all visitors, coworkers, vendors, supervisors, managers, customers and client representatives.  
• Ability to provide clear directions and respond accordingly.
• Must have basic phone and computer skills (email, texting, two-way radio, etc.)
• Ability to work well under pressure.
• Ability to work well alone and within a team.

 ESSENTIAL FUNCTIONS

• Provide customer service to the client by carrying out safety and security procedures, site-specific policies and when appropriate, emergency response activities.
• Understand and successfully execute post orders including enforcement of client and company policies, rules and regulations.
• Perform access control functions and verify individuals are authorized to enter the facility
• Operate gate traffic barriers to prevent unauthorized entry of vehicles
• Monitor traffic and parking areas.
• Guard property against damage, fire, theft, and illegal or unauthorized entry.
• Perform vehicle inspections
• Perform searches of people, vehicles, buildings, and other assigned areas, as needed.
• Display courteous, respectful and professional interactions with the public and customers.
• May operate and monitor CCTV equipment.
• May be asked to perform rescue functions at accidents, emergencies and disasters.
• Respond to incidents and critical situations in a calm, problem-solving manner.
• Effectively and coherently communicate using a two-way radio or telephone.
• Interview people to detect infringements and to investigate disturbances, complaints, thefts, vandalism and accidents or incidents.  Report irregularities to management.
• Write Daily Activity Reports and/or Incident Reports
• May assist management and law enforcement officials in emergency situations.
• Maintain high standards for work areas and appearance.
• Must comply with established dress code/uniform requirements.
• Report all accidents and injuries in a timely manner.
• Ability to work in a constant state of alertness in a safe manner
• Maintain confidentiality and appropriate professionalism.
• Participate in regular safety meetings, safety training and hazard assessments.  
• Perform all work in accordance with established safety and operational procedures.
• Maintain regular and punctual attendance.
• Ability to work a varying schedule including nights, weekends, holidays and extended hours as business dictates.
• Attend company/job required training programs (classroom and virtual) as designated.
• May perform responsibilities of a Lead Security Officer or Sergeant as requested.
• May perform other duties and responsibilities as assigned.

CORE COMPETENCIES

• Commitment to Excellence: Identifies what needs to be completed and takes action to achieve a standard of excellence beyond job expectations
• Corporate Values: Understand, embraces, and integrates DUS corporate values into everyday duties and responsibilities
• Safety and Security: Promotes a safe work environment for co-workers and customers
• Customer Service: Identifies and responds to current and future client needs by providing excellent service to internal and external customers
• Teamwork: Resourceful team player that builds, strengthens, and maintains collaborative relationships with others inside and outside the organization

JOB SPECIFIC COMPETENCIES

• Adaptability: Adapts to changing conditions and work assignments, sets priorities and manages multiple assignments and tasks:
• Analytical Skills: Visualizes, articulates and solves a variety of problems and concepts and makes appropriate decisions based on available information
• Communication Skills: Listens, writes, and speaks effectively, and positively relates and interacts with co-workers and others
• Conflict Resolution: Prevents, manages, and/or resolves conflict
• Independence: Works with little or no supervision
• Problem Solving: Anticipates and identifies problems, distinguishes between symptoms/ causes, and determines alternative solutions involving varied levels of complexity, ambiguity and risk.

WORKING ENVIRONMENT

The employee will be required to work in an administrative/office-style workspace such as a security guard post or patrol vehicle and outside in varying weather conditions for extended periods of time and exposure to work assignments consisting of twelve-hour or 8-hour days (depending on schedule assignment) and able to workday or night shifts as required. The majority of the work is performed in a refinery setting with a wide variety of people in differing functions, personalities and abilities.  

PHYSICAL DEMANDS

The employee’s work requires routine walking, standing, bending, pushing and/or pulling, and carrying items up to 50 lbs. Candidates will be required to successfully complete a post-offer pre-employment physical.

REASONABLE ACCOMMODATION

It is DUS’s business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities. 

EQUAL OPPORTUNITY EMPLOYER

Denali Universal Services is an Equal Opportunity Employer.