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Virtual Desk Jobs in Arizona (NOW HIRING)

Document Management System (DMS), * 6. Service Desk Plus (SDP), * 7.Service Management Systems (SMS ... virtual communities and networks users. The goal is to gradually achieve superior customer ...

Document Management System (DMS), * 6. Service Desk Plus (SDP), * 7.Service Management Systems (SMS ... virtual communities and networks users. The goal is to gradually achieve superior customer ...

Client Care Specialist

Scottsdale, AZ ยท On-site

$45K - $60K/yr

Seamlessly guide virtual clients into meetings, offering technical assistance as needed ... Meticulously document every phone call, email, and front-desk interaction within CRM systems to ...

New

Medical Assistant (MA) - PRN

Mesa, AZ ยท On-site

$15.25 - $19.50/hr

Performs administrative tasks, assists at the front desk, schedules appointments, makes follow-up ... to virtual primary care and virtual behavioral health at no cost for team members and their ...

Sales - Entry Level

Phoenix, AZ ยท On-site

$50K/yr

As a full-desk recruiter, you'll work with clients to find the right candidates to fill their open ... virtual training program offers a library of 100+ courses with classes-based, as well as self-led ...

Showing results 21-40

Virtual Desk information

What is a virtual desk?

A Virtual Desk job is a remote position where employees handle administrative, customer service, or technical support tasks online. These roles often involve answering emails, managing schedules, providing customer assistance, or troubleshooting issues. Virtual Desk jobs are commonly found in industries like IT support, customer service, and administrative management. They require strong communication skills, proficiency with digital tools, and the ability to work independently.

What are the key skills and qualifications needed to thrive in the virtual desk position, and why are they important?

To thrive as a Virtual Desk professional, you need strong organizational skills, proficiency in digital communication, and a background in administrative support, often supported by relevant experience or certifications. Familiarity with virtual office platforms, ticketing or CRM systems, and scheduling tools is commonly required. Exceptional customer service, time management, and adaptability are standout soft skills in this role. These abilities are crucial for efficiently managing remote administrative tasks, resolving issues promptly, and ensuring seamless virtual operations.

What does a typical day look like for someone working in a virtual desk role?

A typical day in a Virtual Desk position involves managing and responding to digital inquiries, scheduling appointments, coordinating with team members remotely, and updating records in company systems. You may be responsible for assisting clients or employees via email, chat, or video calls, and addressing administrative tasks like data entry or document management. Regular communication with other departments is essential to ensure that requests and issues are handled efficiently. The work is generally independent and remote, but collaboration and timely responses are key to the role's success. This setup allows you to support a variety of functions within the organization while working in a flexible, digital environment.

What are the most commonly searched types of Desk jobs in Arizona? The most popular types of Desk jobs in Arizona are:
What are popular job titles related to Virtual Desk jobs in Arizona? For Virtual Desk jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Virtual Desk jobs in Arizona look for? The top searched job categories for Virtual Desk jobs in Arizona are:
What cities in Arizona are hiring for Virtual Desk jobs? Cities in Arizona with the most Virtual Desk job openings:
Infographic showing various Virtual Desk job openings in Arizona as of August 2026, with employment types broken down into 71% Full Time, and 29% Part Time. Highlights an 86% In-person, and 14% Remote job distribution.

Medical Front Desk-Patient Engagement Specialist II

Denova Collaborative Health

Phoenix, AZ โ€ข On-site

$15.50 - $18.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post hasย expired today.ย Applications are no longer accepted.


Job description

Job Purpose: This position serves as a first point of contact for all entities that enter a medical facility and is responsible for a variety of activities related to patient intake and care. This position performs essential functions in both in-person and virtual clinic settings. 

What You Will Do: 

  • Welcome, schedule, and check in patients, providing exceptional customer service throughout the process.
  • Promptly answer and return phone calls.
  • Schedule appointments in accordance with established guidelines.
  • Ensure that patient forms, pre-visit screeners, consent packets, and demographic and insurance information are accurately completed and uploaded into the electronic medical record system.
  • Collect co-payments, deductibles, and handle other financial transactions as required.
  • Complete all document scanning on the same business day they are received.
  • Meet or exceed department metrics for outreach and scheduling activities, and assist in the preparation of reports for tracking performance.
  • Consistently demonstrate empathy and compassion during all patient interactions.
  • Other duties as assigned. 

What We Need From You: 

  • GED or High School Diploma required.
  • Medical Assistant certification or Associate degree in a health-related field preferred.
  • Minimum of six months' professional experience in a similar role, such as customer service or medical front office, preferred.
  • Valid BLS Certification, and an Arizona Fingerprint Clearance card required (Denova will assist with obtaining a Fingerprint Clearance Card upon acceptance of the offer).
  • Strong verbal and written communication skills.
  • Proficiency in using electronic record-keeping systems (EMR, billing software, insurance carrier portals, spreadsheets, etc.) preferred.
  • Bilingual capabilities preferred.

Your Work Schedule: 

  • Join us onsite for dynamic workdays, Monday, Tuesday, Thursday, and Friday 8am-5pm. Wednesday 8:30 am- 5:30 pm

Perks of Being Part of Denova: 

  • Comprehensive low-cost medical, dental, and vision insurance. 
  • Generous retirement plan with a 3% company match. 
  • Secure your future with both long and short-term disability options
  • Enjoy holiday pay, PTO, and life insurance benefits. 
  • Protect your future with long and short-term disability options. 
  • We offer an employee wellness program and fantastic discounts for all Denova team members. 
  • And there's so much more waiting for you! 

Denova Collaborative Health LLC is an integrated primary care and behavioral health practice based in the Greater Phoenix metropolitan area. Our comprehensive virtual care services are available for residents throughout the entire state of Arizona. 

We provide a “whole person” approach to health and promote collaboration among our team of primary care providers and specialists. Our unique service integration of primary carebehavioral healthaddiction medicine, and wellness enables our team to provide better health outcomes.