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Virtual Customer Service Jobs in Summit, NJ (NOW HIRING)

Customer Service Representative

Bronx, NY · On-site

$16.75 - $22.75/hr

Customer Service Representative Location: Bronx, NY 10458 Duration: 12 Months Contract Position ... Supports events/admissions teams at virtual and in-person admissions events aimed at increasing ...

Customer Service

Old Bridge, NJ · On-site

$16.50 - $22.50/hr

Customer Service/Client Care Assistant Location: 1405 Route 18, Old Bridge NJ 08857, Suite 203 About Us Right at Home of Central New Jersey provides in-home care and assistance to seniors and adults ...

As a Pizza Hut team member, you can be the smiling face that greets and serves the customers or a cook who makes things happen in the kitchen. Working with us will give you the financial rewards and ...

Customer Service

Old Bridge, NJ · On-site

$15.49/hr

As a Pizza Hut team member, you can be the smiling face that greets and serves the customers or a cook who makes things happen in the kitchen. Working with us will give you the financial rewards and ...

As a Pizza Hut team member, you can be the smiling face that greets and serves the customers or a cook who makes things happen in the kitchen. Working with us will give you the financial rewards and ...

Customer Service

Edison, NJ · On-site

$15.49/hr

As a Pizza Hut team member, you can be the smiling face that greets and serves the customers or a cook who makes things happen in the kitchen. Working with us will give you the financial rewards and ...

Customer Service

Hazlet, NJ · On-site

$15.49/hr

As a Pizza Hut team member, you can be the smiling face that greets and serves the customers or a cook who makes things happen in the kitchen. Working with us will give you the financial rewards and ...

Customer Service Receptionist

Brooklyn, NY · On-site

$15.75 - $20.75/hr

Customer Service Receptionist Position Title: Customer Service Receptionist End Client: NYC ... Supports events/admissions teams at virtual and in-person admissions events aimed at increasing ...

As a Pizza Hut team member, you can be the smiling face that greets and serves the customers or a cook who makes things happen in the kitchen. Working with us will give you the financial rewards and ...

Showing results 41-60

Virtual Customer Service information

See Summit, NJ salary details

$10

$18

$27

How much do virtual customer service jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for virtual customer service in Summit, NJ is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $19.42 per hour, depending on experience, location, and employer.

What is a virtual customer service?

A Virtual Customer Service job involves assisting customers remotely via phone, email, chat, or social media. Representatives handle inquiries, troubleshoot issues, and provide information about products or services. This role requires good communication skills, problem-solving abilities, and familiarity with company policies. Many companies offer flexible schedules, allowing employees to work from home. Reliable internet access and a quiet workspace are typically required for this position.

What is a typical workday like for a virtual customer service representative?

A typical workday for a Virtual Customer Service representative involves handling customer inquiries through phone, email, or chat, resolving issues, and processing orders or requests, all from a remote location. You’ll likely manage multiple conversations at once and use company systems to document interactions and follow up on open cases. Representatives often work scheduled shifts that can offer flexibility, with some roles including evenings or weekends. Collaboration with teammates and supervisors typically happens through online communication tools, ensuring you have support even in a virtual environment.

What are the key skills and qualifications needed to thrive in virtual customer service, and why are they important?

To thrive as a Virtual Customer Service representative, you need excellent communication skills, a customer-focused mindset, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat platforms, and basic troubleshooting tools is often required. Strong problem-solving abilities, patience, and the ability to work independently in a remote environment are standout soft skills for this position. These skills and qualities are essential for providing efficient, personalized service and building customer loyalty in a virtual setting.

How to become a virtual customer service?

To become a virtual customer service representative, you typically need a high school diploma or equivalent, strong communication skills, and familiarity with customer service software or tools like live chat and CRM systems. Many employers also prefer prior experience in customer support and a reliable internet connection for remote work. Certifications in customer service or related fields can enhance your prospects.

What are the most commonly searched types of Customer Service jobs in Summit, NJ?

The most popular types of Customer Service jobs in Summit, NJ are:

What are popular job titles related to Virtual Customer Service jobs in Summit, NJ?

For Virtual Customer Service jobs in Summit, NJ, the most frequently searched job titles are:

What job categories do people searching Virtual Customer Service jobs in Summit, NJ look for?

The top searched job categories for Virtual Customer Service jobs in Summit, NJ are:

What cities near Summit, NJ are hiring for Virtual Customer Service jobs?

Cities near Summit, NJ with the most Virtual Customer Service job openings:

Infographic showing various Virtual Customer Service job openings in Summit, NJ as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, 1% Temporary, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $37,543 per year, or $18 per hour.

Customer Service Representative

InterSources

Bronx, NY • On-site

$16.75 - $22.75/hr

Other

Re-posted 5 days ago


Job description

Title: Customer Service Representative
Location: Bronx, NY 10458
Duration: 12 Months Contract Position
Responsibilities:
  • Responds to calls and inquiries from families reaching out to FWCs for support by setting up appointments and/or completing requests for assistance, including follow up and documenting in FWC systems
  • Under the direction of FWC Supervisors, assists with placing students on register at schools
  • Assists with targeted robocalls to help increase enrollment and provide resources to families about public schools
  • Assists with collecting family contact information and determine best ways to reach them, home languages, etc.
  • Supports events/admissions teams at virtual and in-person admissions events aimed at increasing enrollment
  • Serves as a resource to families and students regarding admissions, providing high-quality information and timely responses to inquiries
  • Provides excellent customer service and support in all instances of working with families
  • Works on implementing outreach efforts designed to inform families about admissions, enrollment, related events and projects; prepares and delivers presentations and information sessions to staff, community-based organizations, community groups and youth services organizations
  • Assists and participates in student enrollment events, workshops, and information sessions
  • Works with the communications team to design, develop, and distribute materials and information needed for community outreach efforts
  • Inputs data in various Client's systems including but not limited to ATS, Service Cloud and MySchools, to support application processes
  • Works in accordance and is familiar with Chancellor's Regulations A101 while using the highest ethical standards.

Qualification Requirements:
Minimum
  • A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
  • High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
  • Education and/or experience which is equivalent to "1 " or "2 " above. However, all candidates must have at least one year of experience as described in "1 " above.
  • Bilingual Proficiency - Preferred Spanish
Preferred
  • Experience working in the Department of Education and/or educational setting.
  • Exemplary ability to work and provide service in a fast-paced, time-sensitive work environment.
  • Willingness to travel to various Family Welcome Center sites, as needed.
  • Commitment to excellent customer service.
  • Excellent verbal and written communication skills.
  • Knowledge of Microsoft Office Suite (Excel, Outlook, Office 365 applications, TEAMS)
  • Strong interpersonal and organizational skills.
  • History of excellent attendance and punctuality.
About Us:
InterSources Inc. is a Small, Woman, and Minority-Owned Business Enterprise, ISO/IEC 27001, SOC 2 Type 2 certified company with massive 18+ years of diversified experience in providing IT Consulting Services, Artificial Intelligence, Data Analysis, Application Development, Cloud Services, Cybersecurity, Digital Marketing, ERP Management, Custom Software Development, Web Development, UI/ UX Design, System Integration, QA Support etc. We make reasonable accommodations for clients and employees, and we do not discriminate based on any protected attribute including race, religion, color, national origin, gender sexual orientation, gender identity, age, or marital status. We also are a Google Cloud and Oracle partner company.

InterSources logo

About InterSources

Sourced by ZipRecruiter

In 2007, Our journey began as pioneers in the realm of technology and security. Since then, InterSources Inc. has evolved into a trusted partner, leading the way in Cloud Security, Cybersecurity, PLG Consulting, Digital Transformation, and Professional Services. With a rich history of excellence and a forward-thinking approach, we continue to secure your digital future and drive innovation. Explore our legacy of success and discover the possibilities that lie ahead.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Fremont, CA, US

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