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Virtual Customer Service Jobs in Roxboro, NC (NOW HIRING)

Customer Service Representative

Durham, NC · On-site

$15.50 - $21/hr

Process customer orders accurately in the system, ensuring timely follow-up. Product/Service Information: Provide detailed information on products or services to assist customers in their purchasing ...

Customer Service Representative

Durham, NC · On-site

$15.50 - $21/hr

Process customer orders accurately in the system, ensuring timely follow-up. Product/Service Information: Provide detailed information on products or services to assist customers in their purchasing ...

Customer Service Associate

Roxboro, NC · On-site

$12.75 - $17.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

Durham, NC · On-site

$13.75 - $19/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

New

Customer Service Associate

Wake Forest, NC · On-site

$12.50 - $17.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

Oxford, NC · On-site

$13.25 - $18.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

Oxford, NC

$13.25 - $18.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

Wake Forest, NC · On-site

$12.50 - $17.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

Durham, NC · On-site

$13.75 - $19/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

Creedmoor, NC · On-site

$10.50 - $14.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Representative

Danville, VA · On-site

$16.04 - $18.07/hr

The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers ...

Then you're an excellent fit for the customer service representative position at our company! You'll be responsible for responding to customer inquiries, mitigating service problems, and providing an ...

Customer Service Associate

Creedmoor, NC · On-site

$10.50 - $14.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

Oxford, NC · On-site

$13.25 - $18.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

Roxboro, NC · On-site

$12.75 - $17.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Showing results 21-40

Virtual Customer Service information

See Roxboro, NC salary details

$8

$14

$23

How much do virtual customer service jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for virtual customer service in Roxboro, NC is $14.94, according to ZipRecruiter salary data. Most workers in this role earn between $12.69 and $16.06 per hour, depending on experience, location, and employer.

What is a virtual customer service?

A Virtual Customer Service job involves assisting customers remotely via phone, email, chat, or social media. Representatives handle inquiries, troubleshoot issues, and provide information about products or services. This role requires good communication skills, problem-solving abilities, and familiarity with company policies. Many companies offer flexible schedules, allowing employees to work from home. Reliable internet access and a quiet workspace are typically required for this position.

What is a typical workday like for a virtual customer service representative?

A typical workday for a Virtual Customer Service representative involves handling customer inquiries through phone, email, or chat, resolving issues, and processing orders or requests, all from a remote location. You’ll likely manage multiple conversations at once and use company systems to document interactions and follow up on open cases. Representatives often work scheduled shifts that can offer flexibility, with some roles including evenings or weekends. Collaboration with teammates and supervisors typically happens through online communication tools, ensuring you have support even in a virtual environment.

What are the key skills and qualifications needed to thrive in virtual customer service, and why are they important?

To thrive as a Virtual Customer Service representative, you need excellent communication skills, a customer-focused mindset, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat platforms, and basic troubleshooting tools is often required. Strong problem-solving abilities, patience, and the ability to work independently in a remote environment are standout soft skills for this position. These skills and qualities are essential for providing efficient, personalized service and building customer loyalty in a virtual setting.

How to become a virtual customer service?

To become a virtual customer service representative, you typically need a high school diploma or equivalent, strong communication skills, and familiarity with customer service software or tools like live chat and CRM systems. Many employers also prefer prior experience in customer support and a reliable internet connection for remote work. Certifications in customer service or related fields can enhance your prospects.

What are the most commonly searched types of Customer Service jobs in Roxboro, NC?

The most popular types of Customer Service jobs in Roxboro, NC are:

What are popular job titles related to Virtual Customer Service jobs in Roxboro, NC?

For Virtual Customer Service jobs in Roxboro, NC, the most frequently searched job titles are:

What cities near Roxboro, NC are hiring for Virtual Customer Service jobs?

Cities near Roxboro, NC with the most Virtual Customer Service job openings:

Infographic showing various Virtual Customer Service job openings in Roxboro, NC as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $31,081 per year, or $14.9 per hour.

Veterinary Customer Service Representative (CSR)

Animal Eye Care of Durham

Wake Forest, NC • On-site

$13.75 - $18.75/hr

Part-time

Medical, Dental, Vision, Retirement, PTO

Posted 17 days ago


Key responsibilities

  • Greet clients and patients with a welcoming and professional attitude.

  • Answer incoming phone calls, assist with client questions, and schedule and confirm appointments.

  • Check clients and patients in and out, collect and process payments, and maintain accurate client and patient information.


Job description

Veterinary Customer Service Representative (CSR)

Animal Eye Care Associates | Durham & Wake Forest, NC
Locations: Durham, NC & Wake Forest, NC
Schedule: Part-Time

Join a Specialty Veterinary Team

Animal Eye Care Associates is looking for a friendly, dependable, and compassionate Veterinary Customer Service Representative (CSR) to join our team at our Durham and Wake Forest locations.

At Animal Eye Care Associates, we specialize exclusively in veterinary ophthalmology, providing advanced eye care for pets with a variety of vision and eye conditions. Our client service team plays an important role in making sure every pet owner feels welcomed, informed, and supported throughout their experience with us.

If you enjoy helping people, love animals, and thrive in a busy healthcare environment, we'd love to meet you.

What You'll Do

As a CSR, you'll be one of the first and last points of contact for our clients and an essential part of keeping the hospital running smoothly. Your responsibilities will include:

  • Greeting clients and patients with a welcoming and professional attitude
  • Answering incoming phone calls and assisting with client questions
  • Scheduling and confirming appointments
  • Checking clients and patients in and out
  • Collecting and processing payments
  • Maintaining accurate client and patient information
  • Communicating appointment information and hospital policies clearly
  • Coordinating communication between clients, doctors, technicians, and referring veterinary hospitals
  • Helping obtain medical records and other information needed for specialty appointments
  • Managing multiple priorities while maintaining excellent customer service
  • Supporting the veterinary team with administrative tasks as needed
  • Helping maintain a clean, organized, and welcoming reception area
What We're Looking For

We're looking for someone who:

  • Has previous customer service, reception, or veterinary experience
  • Communicates professionally and compassionately with clients
  • Is comfortable handling a busy phone system and multiple priorities
  • Has strong computer and organizational skills
  • Pays close attention to detail
  • Works well as part of a team
  • Remains calm and professional in emotional or challenging situations
  • Understands the importance of providing an exceptional client experience

Veterinary or medical reception experience is preferred, but we're open to candidates with strong customer service backgrounds who are excited to learn veterinary specialty medicine.

Why You'll Love Working With Us
  • Work in a unique veterinary ophthalmology specialty practice
  • Support pets and families throughout their specialty care journey
  • Collaborative team environment
  • Opportunities to learn and grow within veterinary medicine
  • Work alongside experienced veterinary professionals
  • Make a meaningful difference for clients and their pets every day
Benefits
  • Competitive compensation
  • Health, dental, and vision insurance
  • Mental health and wellness support
  • Generous PTO
  • Paid parental leave and holiday pay
  • Free RACE-approved continuing education
  • 401(k) with employer match
  • Employee incentive programs
  • Personal pet care discounts across CVP locations
  • Pet insurance discounts
  • Opportunities for growth and advancement throughout the CVP network
Join Our Team

If you're passionate about providing excellent customer service and want to be part of a team dedicated to helping pets receive exceptional specialty eye care, we want to hear from you.

Apply today to join Animal Eye Care Associates in Durham or Wake Forest, NC!