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Virtual Customer Service Jobs in Roxboro, NC (NOW HIRING)

gpac

Customer Service Representative

Mebane, NC · On-site

$13.75 - $18.75/hr

The Customer Service Representative will serve as the primary point of contact for customers, handling inquiries, processing orders, and resolving any issues related to waste collection services.

Copart, Inc.

Customer Service Representative

Danville, VA · On-site

$16.04 - $18.07/hr

The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers ...

gpac

Customer Service Representative

Rougemont, NC · On-site

$10.75 - $14.75/hr

The Customer Service Representative will serve as the primary point of contact for customers, handling inquiries, processing orders, and resolving any issues related to waste collection services.

NC Farm Bureau

Customer Service Agent

Durham, NC

$37K/yr

Then you're an excellent fit for the customer service representative position at our company! You'll be responsible for responding to customer inquiries, mitigating service problems, and providing an ...

Walgreens

Customer Service Associate

Roxboro, NC · On-site

$12.75 - $17.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Wake Forest, NC

$12.50 - $17.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Creedmoor, NC

$10.50 - $14.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Roxboro, NC

$12.75 - $17.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Ferraro Foods

Customer Service Representative

Mebane, NC · On-site

$16.50 - $18/hr

Customer Service Representative At Ferraro Foods, our Customer Service team does more than process orders. They are the connection between our customers, sales teams, and operations, ensuring every ...

Walgreens

Customer Service Associate

Wake Forest, NC · On-site

$15 - $17.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Wake Forest, NC

$12.50 - $17.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Creedmoor, NC · On-site

$10.50 - $14.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

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Showing results 21-40

All JobsCustomer Service JobsVirtual Customer Service JobsVirtual Customer Service Jobs in Roxboro, NC

Virtual Customer Service information

See Roxboro, NC salary details

$8

$14

$23

How much do virtual customer service jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for virtual customer service in Roxboro, NC is $14.94, according to ZipRecruiter salary data. Most workers in this role earn between $12.69 and $16.06 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in virtual customer service, and why are they important?

To thrive as a Virtual Customer Service representative, you need excellent communication skills, a customer-focused mindset, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat platforms, and basic troubleshooting tools is often required. Strong problem-solving abilities, patience, and the ability to work independently in a remote environment are standout soft skills for this position. These skills and qualities are essential for providing efficient, personalized service and building customer loyalty in a virtual setting.

How to become a virtual customer service?

To become a virtual customer service representative, you typically need a high school diploma or equivalent, strong communication skills, and familiarity with customer service software or tools like live chat and email platforms. Many employers also prefer prior experience in customer support and a reliable internet connection. Certifications in customer service or related fields can enhance your prospects.

What is a typical workday like for a virtual customer service representative?

A typical workday for a Virtual Customer Service representative involves handling customer inquiries through phone, email, or chat, resolving issues, and processing orders or requests, all from a remote location. You’ll likely manage multiple conversations at once and use company systems to document interactions and follow up on open cases. Representatives often work scheduled shifts that can offer flexibility, with some roles including evenings or weekends. Collaboration with teammates and supervisors typically happens through online communication tools, ensuring you have support even in a virtual environment.

What is a virtual customer service?

A Virtual Customer Service job involves assisting customers remotely via phone, email, chat, or social media. Representatives handle inquiries, troubleshoot issues, and provide information about products or services. This role requires good communication skills, problem-solving abilities, and familiarity with company policies. Many companies offer flexible schedules, allowing employees to work from home. Reliable internet access and a quiet workspace are typically required for this position.

What are the most commonly searched types of Customer Service jobs in Roxboro, NC?

The most popular types of Customer Service jobs in Roxboro, NC are:

What are popular job titles related to Virtual Customer Service jobs in Roxboro, NC?

For Virtual Customer Service jobs in Roxboro, NC, the most frequently searched job titles are:

What job categories do people searching Virtual Customer Service jobs in Roxboro, NC look for?

The top searched job categories for Virtual Customer Service jobs in Roxboro, NC are:

What cities near Roxboro, NC are hiring for Virtual Customer Service jobs?

Cities near Roxboro, NC with the most Virtual Customer Service job openings:

Virtual Customer Service jobs near you
Infographic showing various Virtual Customer Service job openings in Roxboro, NC as of August 2026, with employment types broken down into 85% Full Time, 9% Part Time, 2% Temporary, and 4% Contract. Highlights an 93% In-person, 2% Hybrid, and 5% Remote job distribution, with an average salary of $31,081 per year, or $14.9 per hour.

Customer Service Representative

gpac

Mebane, NC • On-site

$13.75 - $18.75/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

Job description

Job Description
Company Overview: Our client, a leading waste management company, is looking for a friendly and dedicated Customer Service Representative to join their team. The company is committed to providing excellent waste collection and recycling services, and the Customer Service Representative plays a vital role in ensuring customer satisfaction and maintaining strong client relationships.
Job Summary: The Customer Service Representative will serve as the primary point of contact for customers, handling inquiries, processing orders, and resolving any issues related to waste collection services. This role requires excellent communication skills, a customer-first mindset, and the ability to manage multiple tasks efficiently. The ideal candidate will have experience in customer service, preferably in the waste management or logistics industry.
Key Responsibilities:
  • Customer Interaction: Respond to customer inquiries via phone, email, and chat, providing accurate information about services, billing, and other inquiries.
  • Order Processing: Enter and process customer orders for waste collection services, ensuring all details are correct and that orders are fulfilled on time.
  • Issue Resolution: Handle customer complaints and issues, working to resolve them quickly and effectively, and escalating to the Customer Service Manager when necessary.
  • Account Management: Update and maintain customer account information, including contact details, service preferences, and payment methods.
  • Billing Support: Assist customers with billing questions, discrepancies, and payment processing, coordinating with the billing department as needed.
  • Service Coordination: Work closely with the operations and dispatch teams to ensure smooth service delivery and timely resolution of service issues.
  • Follow-Up: Conduct follow-up calls and emails to ensure customer satisfaction and address any further concerns.
  • Reporting: Document all customer interactions, issues, and resolutions in the company’s CRM system, providing reports to the Customer Service Manager as required.
  • Continuous Improvement: Provide feedback to management on recurring customer issues or suggestions for improving customer service processes.
Qualifications:
  • Experience: Minimum of 1-2 years of experience in customer service, preferably in the waste management, logistics, or a related industry.
  • Education: High school diploma or equivalent required; additional training or certification in customer service is a plus.
  • Skills:
    • Strong communication and interpersonal skills.
    • Excellent problem-solving abilities and attention to detail.
    • Ability to manage multiple tasks and prioritize effectively.
    • Proficient in using CRM software and other customer service tools.
    • A customer-centric attitude with a focus on delivering exceptional service.
  • Work Environment: Ability to work in a fast-paced environment, handling a high volume of customer interactions.
Benefits:
  • Competitive salary with potential for bonuses.
  • Health, dental, and vision insurance.
  • 401(k) plan with company match.
  • Paid time off and holidays.
  • Opportunities for professional development and career growth.

All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations. GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.
GPAC logo

About GPAC

Sourced by ZipRecruiter

GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Sioux Falls, SD, US

Year founded

1990

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