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Virtual Customer Service Jobs in Draper, UT (NOW HIRING)

Just Right Air

Customer Service Representative

Sandy, UT · On-site

$15.25 - $20.75/hr

The Customer Service Representative (CSR), will act as a liaison, provide product/service information, and resolve any emerging problems with accuracy and efficiency that our customer accounts might ...

Hertz

Customer Service Associate

Salt Lake City, UT · On-site

$15.50/hr

As a Customer Service Associate , you will be interacting with our customers who come to the counter in order to process their rental. You will not only process customer rentals but will actively ...

QCHI

Customer Service Representative

Taylorsville, UT · On-site

$15 - $20.50/hr

The Customer Service Representative opportunity is a full-time position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving ...

QCHI

Customer Service Representative

Taylorsville, UT · On-site

$16/hr

The Customer Service Representative opportunity is a full-time position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving ...

Walgreens

Customer Service Associate

Provo, UT · On-site

$13.75 - $19/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Crash Champions

Customer Service Rep

Draper, UT · On-site

$15 - $20.25/hr

The Customer Service Representative is responsible for ensuring best-in-class customer service is delivered to all customers throughout the repair process. This position requires a high level of ...

MetTel

Customer Service Agent

Salt Lake City, UT

$20/hr

We are seeking a detail-oriented and customer-focused Customer Service Agent to join our Operations team. Role and Responsibilities: This role serves as a key point of contact for our customers ...

Tekberry

Customer Service Representative

Salt Lake City, UT · On-site

$15.50 - $21/hr

Customer Service Representative Tekberry is seeking a Customer Service Representative I to support our client, a Medical Devices Group, a global leader in advanced infusion and enteral feeding ...

Sibelco

Customer Service Representative

Salt Lake City, UT · On-site

$15.50 - $21/hr

Customer Service Representative Location: Salt Lake City At Sibelco, we advance life through materials. For over 150 years, we've been a trusted leader in sourcing, transforming, and distributing ...

Walgreens

Customer Service Associate

West Jordan, UT

$13.50 - $18.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

New

Xyngular

Customer Service Representative

Lehi, UT · On-site

$16.50/hr

Customer Service Representative Intro Customer Service Representatives are the voice of Xyngular. Instead of the typical call center, our Customer Service Representatives "eat sunshine for breakfast ...

Great Harvest

Customer Service Specialist

Draper, UT · On-site

$16 - $21/hr

Customer Service Specialist This is a Part Time Customer Service position! At Great Harvest we believe Customer Service is the most important part of what we do. We Bake Phenomenal Bread, Make ...

Xyngular

Customer Service Representative

Lehi, UT · On-site

$15 - $20.50/hr

Customer Service Representative Intro Customer Service Representatives are the voice of Xyngular. Instead of the typical call center, our Customer Service Representatives "eat sunshine for breakfast ...

Walgreens

Customer Service Associate

Provo, UT · On-site

$13.75 - $19/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

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Virtual Customer Service information

See Draper, UT salary details

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How much do virtual customer service jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for virtual customer service in Draper, UT is $15.88, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $17.07 per hour, depending on experience, location, and employer.

What is a virtual customer service?

A Virtual Customer Service job involves assisting customers remotely via phone, email, chat, or social media. Representatives handle inquiries, troubleshoot issues, and provide information about products or services. This role requires good communication skills, problem-solving abilities, and familiarity with company policies. Many companies offer flexible schedules, allowing employees to work from home. Reliable internet access and a quiet workspace are typically required for this position.

What is a typical workday like for a virtual customer service representative?

A typical workday for a Virtual Customer Service representative involves handling customer inquiries through phone, email, or chat, resolving issues, and processing orders or requests, all from a remote location. You’ll likely manage multiple conversations at once and use company systems to document interactions and follow up on open cases. Representatives often work scheduled shifts that can offer flexibility, with some roles including evenings or weekends. Collaboration with teammates and supervisors typically happens through online communication tools, ensuring you have support even in a virtual environment.

What are the key skills and qualifications needed to thrive in virtual customer service, and why are they important?

To thrive as a Virtual Customer Service representative, you need excellent communication skills, a customer-focused mindset, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat platforms, and basic troubleshooting tools is often required. Strong problem-solving abilities, patience, and the ability to work independently in a remote environment are standout soft skills for this position. These skills and qualities are essential for providing efficient, personalized service and building customer loyalty in a virtual setting.

How to become a virtual customer service?

To become a virtual customer service representative, you typically need a high school diploma or equivalent, strong communication skills, and familiarity with customer service software or tools like live chat and CRM systems. Many employers also prefer prior experience in customer support and a reliable internet connection for remote work. Certifications in customer service or related fields can enhance your prospects.

What are the most commonly searched types of Customer Service jobs in Draper, UT?

The most popular types of Customer Service jobs in Draper, UT are:

What are popular job titles related to Virtual Customer Service jobs in Draper, UT?

For Virtual Customer Service jobs in Draper, UT, the most frequently searched job titles are:

What job categories do people searching Virtual Customer Service jobs in Draper, UT look for?

The top searched job categories for Virtual Customer Service jobs in Draper, UT are:

What cities near Draper, UT are hiring for Virtual Customer Service jobs?

Cities near Draper, UT with the most Virtual Customer Service job openings:

Virtual Customer Service jobs near you
Infographic showing various Virtual Customer Service job openings in Draper, UT as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $33,030 per year, or $15.9 per hour.

Customer Service Representative

Just Right Air

Sandy, UT • On-site

$15.25 - $20.75/hr

Full-time

Medical, Retirement, PTO

Re-posted 10 days ago

Job description

Description

Just Right Heating, Cooling & Plumbing is a heating and cooling company that was formally started in 2004, but our founder, Dan Dearden, started in the business back in 1977. We have multiple locations throughout Utah with only one goal: to train each and every technician to deliver trustworthy, professional service to our customers.


Just Right is looking for a customer-oriented service representative to join our team! 

The Customer Service Representative (CSR), will act as a liaison, provide product/service information, and resolve any emerging problems with accuracy and efficiency that our customer accounts might face. The best CSRs are genuinely excited to help customers. They're patient, empathetic, and passionately communicative. They love to talk. Customer Service Representatives can put themselves in their customers' shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don't have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.


Why Join Us?

We understand the significant impact your job has on you and your loved ones, so we offer a comprehensive benefits package to support your health, family, and lifestyle. 

  • Work Life Balance: We understand the importance of ensuring that you have time with your families. 
  • Benefits: We pay almost 100% of your healthcare premiums and 50% for your family!
  • Retirement Plan: 401k with company match.
  • Paid Time Off: 13 vacation days + 6 paid holidays!
  • Career Growth We offer a clear path for advancement, whether you're looking to grow within the customer service department as a CSR Lead or explore other departments within the company. 


Requirements


 Job Responsibilities:

  • Manage large amounts of incoming calls
  • Generate sales leads
  • Identify and assess customers' needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid, and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines, and policies
  • Take the extra mile to engage customers

Schedule:

  • 11:30am - 8pm during the summer (until September)
  • 9:30am - 6:00pm (September - May)
  • Weekends (Rotating Saturdays)

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