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Virtual Customer Service Jobs in Draper, UT (NOW HIRING)

Ardent Services

Customer Service Representative

Lehi, UT · On-site

$40K - $45K/yr

Job Type Full-time Description Customer Service Representative Lehi, UT | Full-Time, In-Person Looking for a role where your work truly makes an impact? Ardent Logistics is seeking a Customer Service ...

Trispoke Managed Services Pvt. Ltd.

Be Seen First

Customer Service Representative

South Jordan, UT · On-site

$19/hr

Customer Service Representative Duration: Contract Location: 680 West 10000 South, South Jordan, UT 84095 Job Type: Onsite Pay Rate: $22/hr. On W2 Preference for 1 of the following criteria:

New

Trispoke Managed Services Pvt. Ltd.

Be Seen First

Customer Service Representative

South Jordan, UT · On-site

$19/hr

Customer Service Representative Duration: Contract Location: 680 West 10000 South, South Jordan, UT 84095 Job Type: Onsite Pay Rate: $22/hr. On W2 Preference for 1 of the following criteria:

New

Trispoke Managed Services Pvt. Ltd.

Be Seen First

Customer Service Representative

South Jordan, UT · On-site

$19/hr

Customer Service Representative Duration: Contract Location: 680 West 10000 South, South Jordan, UT 84095 Job Type: Onsite Pay Rate: $22/hr. On W2 Preference for 1 of the following criteria:

New

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All JobsCustomer Service JobsVirtual Customer Service JobsVirtual Customer Service Jobs in Draper, UT

Virtual Customer Service information

See Draper, UT salary details

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How much do virtual customer service jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for virtual customer service in Draper, UT is $15.88, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $17.07 per hour, depending on experience, location, and employer.

What is a virtual customer service?

A Virtual Customer Service job involves assisting customers remotely via phone, email, chat, or social media. Representatives handle inquiries, troubleshoot issues, and provide information about products or services. This role requires good communication skills, problem-solving abilities, and familiarity with company policies. Many companies offer flexible schedules, allowing employees to work from home. Reliable internet access and a quiet workspace are typically required for this position.

What is a typical workday like for a virtual customer service representative?

A typical workday for a Virtual Customer Service representative involves handling customer inquiries through phone, email, or chat, resolving issues, and processing orders or requests, all from a remote location. You’ll likely manage multiple conversations at once and use company systems to document interactions and follow up on open cases. Representatives often work scheduled shifts that can offer flexibility, with some roles including evenings or weekends. Collaboration with teammates and supervisors typically happens through online communication tools, ensuring you have support even in a virtual environment.

What are the key skills and qualifications needed to thrive in virtual customer service, and why are they important?

To thrive as a Virtual Customer Service representative, you need excellent communication skills, a customer-focused mindset, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat platforms, and basic troubleshooting tools is often required. Strong problem-solving abilities, patience, and the ability to work independently in a remote environment are standout soft skills for this position. These skills and qualities are essential for providing efficient, personalized service and building customer loyalty in a virtual setting.

How to become a virtual customer service?

To become a virtual customer service representative, you typically need a high school diploma or equivalent, strong communication skills, and familiarity with customer service software or tools like live chat and CRM systems. Many employers also prefer prior experience in customer support and a reliable internet connection for remote work. Certifications in customer service or related fields can enhance your prospects.

What are the most commonly searched types of Customer Service jobs in Draper, UT?

The most popular types of Customer Service jobs in Draper, UT are:

What are popular job titles related to Virtual Customer Service jobs in Draper, UT?

For Virtual Customer Service jobs in Draper, UT, the most frequently searched job titles are:

What job categories do people searching Virtual Customer Service jobs in Draper, UT look for?

The top searched job categories for Virtual Customer Service jobs in Draper, UT are:

What cities near Draper, UT are hiring for Virtual Customer Service jobs?

Cities near Draper, UT with the most Virtual Customer Service job openings:

Virtual Customer Service jobs near you
Infographic showing various Virtual Customer Service job openings in Draper, UT as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $33,030 per year, or $15.9 per hour.

Fully Remote Customer Service Agent

American Income Life Insurance Company

Orem, UT • On-site, Remote

$90K - $120K/yr

Full-time

Posted 13 days ago

Job description

AO Globe Life is seeking motivated individuals to join our remote team as Client Support Specialists. In this role, you will work with individuals and families across the United States to help them better understand and access important supplemental benefit programs.
We provide structured training, mentorship, and warm leads from individuals who have requested information about benefit options, allowing you to build valuable professional experience while working from home.
Responsibilities
  • Connect with individuals who have expressed interest in learning about benefit programs
  • Schedule and conduct virtual consultations with clients via Zoom
  • Explain benefit options clearly and assist clients through the enrollment process
  • Maintain accurate digital records and follow up with clients as needed
  • Provide professional customer support and build positive client relationships
  • Participate in ongoing training sessions and professional development meetings
Qualifications
  • Strong communication and interpersonal skills
  • Organized, dependable, and comfortable working independently
  • Confident using digital tools and virtual meeting platforms such as Zoom
  • Experience in customer service or client-facing roles is helpful but not required
Requirements
  • Must be legally authorized to work in the United States
  • Reliable internet connection
  • Windows-based laptop or desktop computer with a functioning webcam
About AO Globe Life
AO Globe Life partners with labor unions, credit unions, and veteran organizations to provide supplemental benefits that help protect the financial security of working families across the United States. With more than 70 years of service, our organization continues to grow by offering meaningful remote career opportunities focused on service, integrity, and professional development.

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