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Virtual Customer Service Jobs in Dothan, AL (NOW HIRING)

Customer Service Associate

Dothan, AL

$13.25 - $18.25/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with ...

Customer Service Associate

Geneva, AL · On-site

$11.50 - $15.75/hr

The Customer Service Associate is responsible for delivering outstanding customer service by providing fast, friendly, and courteous assistance to all guests. This role involves handling cash and ...

Customer Service Associate

Cottonwood, AL · On-site

$13 - $18/hr

The Customer Service Associate is responsible for delivering outstanding customer service by providing fast, friendly, and courteous assistance to all guests. This role involves handling cash and ...

Customer Service Associate

Daleville, AL · On-site

$13.50 - $18.75/hr

The Customer Service Associate is responsible for delivering outstanding customer service by providing fast, friendly, and courteous assistance to all guests. This role involves handling cash and ...

Customer Service Associate

Slocomb, AL · On-site

$13 - $18/hr

The Customer Service Associate is responsible for delivering outstanding customer service by providing fast, friendly, and courteous assistance to all guests. This role involves handling cash and ...

Customer Service Associate

Dothan, AL · On-site

$13.25 - $18.25/hr

The Customer Service Associate is responsible for delivering outstanding customer service by providing fast, friendly, and courteous assistance to all guests. This role involves handling cash and ...

Customer Service Associate

Dothan, AL · On-site

$13.25 - $18.25/hr

The Customer Service Associate is responsible for delivering outstanding customer service by providing fast, friendly, and courteous assistance to all guests. This role involves handling cash and ...

Customer Service Associate

Slocomb, AL · On-site

$13 - $18/hr

The Customer Service Associate is responsible for delivering outstanding customer service by providing fast, friendly, and courteous assistance to all guests. This role involves handling cash and ...

Customer Service Representative

Headland, AL · On-site

$14.50 - $19.75/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Customer Service Associate

Enterprise, AL · On-site

$11.50 - $15.75/hr

The Customer Service Associate is responsible for delivering outstanding customer service by providing fast, friendly, and courteous assistance to all guests. This role involves handling cash and ...

Customer Service Associate

New Brockton, AL · On-site

$11.50 - $16/hr

The Customer Service Associate is responsible for delivering outstanding customer service by providing fast, friendly, and courteous assistance to all guests. This role involves handling cash and ...

Customer Service Associate

Dothan, AL · On-site

$13.25 - $18.25/hr

The Customer Service Associate is responsible for delivering outstanding customer service by providing fast, friendly, and courteous assistance to all guests. This role involves handling cash and ...

Customer Service Associate

Daleville, AL · On-site

$13.50 - $18.75/hr

The Customer Service Associate is responsible for delivering outstanding customer service by providing fast, friendly, and courteous assistance to all guests. This role involves handling cash and ...

Customer Service Associate

Headland, AL · On-site

$13.25 - $18.25/hr

The Customer Service Associate is responsible for delivering outstanding customer service by providing fast, friendly, and courteous assistance to all guests. This role involves handling cash and ...

Showing results 41-60

Virtual Customer Service information

See Dothan, AL salary details

$9

$15

$23

How much do virtual customer service jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for virtual customer service in Dothan, AL is $15.44, according to ZipRecruiter salary data. Most workers in this role earn between $13.12 and $16.59 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in virtual customer service, and why are they important?

To thrive as a Virtual Customer Service representative, you need excellent communication skills, a customer-focused mindset, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat platforms, and basic troubleshooting tools is often required. Strong problem-solving abilities, patience, and the ability to work independently in a remote environment are standout soft skills for this position. These skills and qualities are essential for providing efficient, personalized service and building customer loyalty in a virtual setting.

How to become a virtual customer service?

To become a virtual customer service representative, you typically need a high school diploma or equivalent, strong communication skills, and familiarity with customer service software or tools like live chat and email platforms. Many employers also prefer prior experience in customer support and a reliable internet connection. Certifications in customer service or related fields can enhance your prospects.

What is a typical workday like for a virtual customer service representative?

A typical workday for a Virtual Customer Service representative involves handling customer inquiries through phone, email, or chat, resolving issues, and processing orders or requests, all from a remote location. You’ll likely manage multiple conversations at once and use company systems to document interactions and follow up on open cases. Representatives often work scheduled shifts that can offer flexibility, with some roles including evenings or weekends. Collaboration with teammates and supervisors typically happens through online communication tools, ensuring you have support even in a virtual environment.

What is a virtual customer service?

A Virtual Customer Service job involves assisting customers remotely via phone, email, chat, or social media. Representatives handle inquiries, troubleshoot issues, and provide information about products or services. This role requires good communication skills, problem-solving abilities, and familiarity with company policies. Many companies offer flexible schedules, allowing employees to work from home. Reliable internet access and a quiet workspace are typically required for this position.

What are the most commonly searched types of Customer Service jobs in Dothan, AL? The most popular types of Customer Service jobs in Dothan, AL are:
What are popular job titles related to Virtual Customer Service jobs in Dothan, AL? For Virtual Customer Service jobs in Dothan, AL, the most frequently searched job titles are:
What cities near Dothan, AL are hiring for Virtual Customer Service jobs? Cities near Dothan, AL with the most Virtual Customer Service job openings:
Infographic showing various Virtual Customer Service job openings in Dothan, AL as of July 2026, with employment types broken down into 1% As Needed, 74% Full Time, 23% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $32,119 per year, or $15.4 per hour.

Customer Service Associate

Variety Stores LLC

Marianna, FL

$13 - $18/hr

Full-time

Re-posted 14 days ago


Job description

Big Lots is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.

Summary

As a Big Lots Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves.

Duties and Responsibilities:

• Provides customer engagement in positive and approachable manner.

• Assists in maintaining a clean, well-stocked store for customers during their shopping experience.

• Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.

• Independently stocks shelves and recovers merchandise in the store.

• Accurately handles customer funds and processes transactions using the POS system.

• Remains constantly aware of customer activity to ensure a safe and secure shopping environment.

• Performs all other duties as assigned in order to maintain an effective and profitable store operation.

Position Requirements:

Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.

Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.

Physical Requirements: Ability to regularly lift up to 50lbs from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, twisting, and repetitive lifting, with or without reasonable accommodation.

Availability: Ability to work a flexible schedule including days, evenings, weekends and holidays.

Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.

Working Conditions

•Retail store environment where extended periods of standing are required

•Retail store stockroom environment subject to fluctuations in temperature

•Frequent lifting and maneuvering of merchandise and displays.

•Exposure to dust and extreme temperatures while unloading trailers.

•Scheduled work hours may vary, to include evenings and weekends.

• Occasional use of ladders required.