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Virtual Customer Service Representative Jobs in Spring, TX

Customer Service Representative

Houston, TX

$15.25 - $20.75/hr

Customer Service Representative (Sales Support) | OmniCable Currently, we are looking for an outgoing and self-assured Customer Service Representative (Sales Support) to support the growth and ...

Customer Service Representative

Houston, TX

$15.25 - $20.75/hr

Job Requirements Customer Service Representative (Sales Support) | OmniCable Currently, we are looking for an outgoing and self-assured Customer Service Representative (Sales Support) to support the ...

Customer Service Rep

Houston, TX · On-site

$15.25 - $20.75/hr

As our Customer Service Rep, you get to provide superb customer service to our clients and help keep our office running smoothly. Your positive, friendly disposition comes through in all your ...

Customer Service Rep

Houston, TX · On-site

$15.25 - $20.75/hr

As our Customer Service Rep, you get to provide superb customer service to our clients and help keep our office running smoothly. Your positive, friendly disposition comes through in all your ...

Customer Service Rep

Houston, TX · On-site

$15.25 - $20.75/hr

As our Customer Service Rep, you get to provide superb customer service to our clients and help keep our office running smoothly. Your positive, friendly disposition comes through in all your ...

Adecco is seeking Customer Service Representatives for immediate openings with a local client in Houston, TX. Weekly pay starting at $15.00 per hour and competitive benefits with options such as ...

May help to train and mentor Customer Service Representatives. WHAT YOU BRING TO THE TABLE ... Captures, complete tasks, and organizes Virtual Mail * Assist with print jobs and printed items, i ...

Adecco is seeking Customer Service Representatives for immediate openings with a local client in Houston, TX. Weekly pay starting at $15.00 per hour and competitive benefits with options such as ...

Retail Customer Service Representative

Houston, TX · On-site

$14.50 - $19/hr

Captures, complete tasks, and organizes Virtual Mail Retail Customer Service Representative - Role Requirements: * Must be able to stand behind a sales counter for extended periods of time * Must be ...

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Virtual Customer Service Representative information

See Spring, TX salary details

$8

$16

$23

How much do virtual customer service representative jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for virtual customer service representative in Spring, TX is $16.73, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $18.61 per hour, depending on experience, location, and employer.

How do Virtual Customer Service Representatives typically manage communication and collaboration with remote team members?

Virtual Customer Service Representatives often use a variety of digital tools, such as instant messaging platforms, video conferencing, and shared documentation systems, to stay connected with their team. Regular check-ins and virtual meetings are essential for discussing customer concerns, sharing updates, and collaborating on solutions. This structure helps maintain a supportive work environment and ensures consistent service quality, even when working from different locations.

What are the key skills and qualifications needed to thrive as a Virtual Customer Service Representative, and why are they important?

To thrive as a Virtual Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and help desk systems is often required. Patience, active listening, and adaptability are standout soft skills for building rapport and resolving customer issues remotely. These skills are essential for delivering high-quality service, maintaining customer satisfaction, and efficiently handling inquiries in a virtual environment.

What is a Virtual Customer Service Representative?

A Virtual Customer Service Representative is a professional who assists customers remotely, typically by phone, email, chat, or video call. They handle inquiries, resolve complaints, process orders, and provide information about products or services from a location outside of a traditional office, often working from home. This role requires strong communication skills, patience, and the ability to use various digital tools. Virtual representatives are essential for companies that want to offer support across different time zones and reduce overhead costs. The job often involves flexible hours and may require familiarity with customer service software.

What is the difference between Virtual Customer Service Representative vs Customer Support Specialist?

AspectVirtual Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote, home-basedRemote or on-site, depending on company
Industry UsageCommon in e-commerce, telecom, retailUsed across various industries including tech, healthcare
Job FocusHandling customer inquiries, troubleshooting, order processingResolving customer issues, providing product info, follow-up

The Virtual Customer Service Representative and Customer Support Specialist roles share similar credentials and work environments, often involving remote work and customer interaction. However, the Virtual Customer Service Representative typically focuses more on handling inquiries and order processing remotely, while the Customer Support Specialist may have a broader scope including technical support and detailed problem resolution across various industries.

What are the most commonly searched types of Customer Service Representative jobs in Spring, TX? The most popular types of Customer Service Representative jobs in Spring, TX are:
What are popular job titles related to Virtual Customer Service Representative jobs in Spring, TX? For Virtual Customer Service Representative jobs in Spring, TX, the most frequently searched job titles are:
What job categories do people searching Virtual Customer Service Representative jobs in Spring, TX look for? The top searched job categories for Virtual Customer Service Representative jobs in Spring, TX are:
What cities near Spring, TX are hiring for Virtual Customer Service Representative jobs? Cities near Spring, TX with the most Virtual Customer Service Representative job openings:
Infographic showing various Virtual Customer Service Representative job openings in Spring, TX as of June 2026, with employment types broken down into 4% As Needed, 60% Full Time, 7% Part Time, 2% Temporary, 25% Contract, and 2% Nights. Highlights an 69% Physical, 3% Hybrid, and 28% Remote job distribution, with an average salary of $34,792 per year, or $16.7 per hour.
Customer Service Representative

$15.25 - $20.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago


ASC Engineered Solutions rating

6.0

Company rating: 6.0 out of 10

Based on 15 frontline employees who took The Breakroom Quiz


Job description

Reliable Automatic Sprinkler Co. is seeking a Customer Service Representative (CSR).  The Customer Service Representative is the primary point of contact for our internal and external customers, addressing inquiries, resolving issues, and providing outstanding support. The CSR plays a crucial role in ensuring customer satisfaction and maintaining Reliable Automatic Sprinkler Co.'s reputation for excellence.
  • Responsible for communicating with customers via phone, email, fax, etc. 
  • Provides timely and accurate information to incoming customer service orders, status, and product knowledge request
  • Processes customer orders, changes, and returns
  • Resolves customer complaints by investigating problems, developing solutions, and making recommendations
  • Works closely with the Operations Supervisor as directed
  • Reviews and maintains customer database to track information on account information, statuses, orders, and lead times
  • Provides timely feedback regarding service failures or customer concerns
  • Works closely with Sales Representatives on quotes, status of orders etc. 
  • Promote a safe workplace by performing all tasks in a safe and thoughtful manner in compliance with all rules, procedures, instructions, devices, equipment and use of appropriate personal protective equipment. Maintain vigilance for any hazardous conditions or practices in the workplace and immediately report any unsafe conditions or practice to your supervisor
  • Performs other duties as directed

  • Strong communication and interpersonal skills
  • Outstanding customer service skills
  • Excellent time management ability
  • Ability to handle adversity and conflict with successful outcomes
  • Outstanding attention to detail and accuracy
  • Possesses strong commitment to team environment while working well with others
  • Works systematically and logically to resolve problems
  • Understanding of common business practices relating to pricing, terms, shipment, taxes and payment for products and services
  • Knowledge of technical details of the company product
  • Proficient in computer data entry
  • Proficient in Microsoft Office and Dynamics 365
Qualifications
  • Associates' Degree in Business and/or Related Field
  • 2 + years of Customer Service experience in the manufacturing or construction industry

  • Medical, Dental, Vision and FSA are available 30 days following your start date
  • 401k with company match is available after 90 days of employment
  • Company-provided Life Insurance is provided for after 90 days of employment 
  • 3 PTO days after 60 days of employment (hourly and non-exempt positions only) 
  • 2 weeks of vacation after 6 months of employment
  • 10 paid holidays - including your birthday!
  • Paid weekly



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