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Virtual Customer Service Representative Jobs in Forney, TX

HomePro

Customer Service Representative

Carrollton, TX

$15.50 - $21/hr

We pride ourselves on service. We are currently seeking motivated and dynamic Customer Service Rep. If you want to join a friendly and customer-focused team, apply today! Our benefits include ...

HomePro

Customer Service Representative

Carrollton, TX · On-site

$15.50 - $21/hr

We pride ourselves on service. We are currently seeking motivated and dynamic Customer Service Rep. If you want to join a friendly and customer-focused team, apply today! Our benefits include ...

Kairos Management

Customer Service Representative

Dallas, TX · On-site

$15.50 - $21/hr

Customer Service Representative /Responsibilities: * Contribute to a positive work environment * Interact with customers daily to review current promotions * New account acquisition * Customer ...

Red River Brick

Customer Service Representative

Carrollton, TX · On-site

$15.50 - $21/hr

Customer Service Representative Carrollton, TX Red River Brick, a premier brand of the General Shale network in the Southwest U.S., is seeking a Customer Service Representative to join our Carrollton ...

Trident Care

Customer Service Representative

Carrollton, TX · Remote

$14 - $15.50/hr

The CSR will process all customer orders in accordance with the established company standards and procedures. As one of the primary points of contact with the customer, the CSR's responsibility is to ...

Plus 57

Be Seen First

Customer Service Representative (csr)

Dallas, TX · On-site

$45K - $52K/yr

Represent clients at promotional events, retail campaigns, and community outreach initiatives * Connect with customers and educate them on products, services, and promotions * Deliver exceptional ...

TridentCare

Customer Service Representative

Carrollton, TX · Remote

$15.50 - $21/hr

The CSR will process all customer orders in accordance with the established company standards and procedures. As one of the primary points of contact with the customer, the CSR's responsibility is to ...

OmniForce

Customer Service Representative

Grand Prairie, TX

$15.25 - $20.50/hr

They are seeking a Customer Service Representative to join their team in Grand Prairie, TX. Responsibilities: Manage customer orders from entry through delivery, including data entry, inventory ...

Circle K

Customer Service Representative

Mesquite, TX

$14.50 - $19.75/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Circle K

Customer Service Representative

Dallas, TX · On-site

$15.75 - $21.50/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

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All JobsCustomer Service Representative JobsVirtual Customer Service Representative JobsVirtual Customer Service Representative Jobs in Forney, TX

Virtual Customer Service Representative information

See Forney, TX salary details

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How much do virtual customer service representative jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for virtual customer service representative in Forney, TX is $16.93, according to ZipRecruiter salary data. Most workers in this role earn between $13.85 and $18.85 per hour, depending on experience, location, and employer.

What is a virtual customer service representative?

A Virtual Customer Service Representative is a professional who assists customers remotely, typically by phone, email, chat, or video call. They handle inquiries, resolve complaints, process orders, and provide information about products or services from a location outside of a traditional office, often working from home. This role requires strong communication skills, patience, and the ability to use various digital tools. Virtual representatives are essential for companies that want to offer support across different time zones and reduce overhead costs. The job often involves flexible hours and may require familiarity with customer service software.

What are the key skills and qualifications needed to thrive as a virtual customer service representative?

To thrive as a Virtual Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and help desk systems is often required. Patience, active listening, and adaptability are standout soft skills for building rapport and resolving customer issues remotely. These skills are essential for delivering high-quality service, maintaining customer satisfaction, and efficiently handling inquiries in a virtual environment.

How do virtual customer service representatives typically manage communication and collaboration with remote team members?

Virtual Customer Service Representatives often use a variety of digital tools, such as instant messaging platforms, video conferencing, and shared documentation systems, to stay connected with their team. Regular check-ins and virtual meetings are essential for discussing customer concerns, sharing updates, and collaborating on solutions. This structure helps maintain a supportive work environment and ensures consistent service quality, even when working from different locations.

What is the difference between Virtual Customer Service Representative vs Customer Support Specialist?

AspectVirtual Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote, home-basedRemote or on-site, depending on company
Industry UsageCommon in e-commerce, telecom, retailUsed across various industries including tech, healthcare
Job FocusHandling customer inquiries, troubleshooting, order processingResolving customer issues, providing product info, follow-up

The Virtual Customer Service Representative and Customer Support Specialist roles share similar credentials and work environments, often involving remote work and customer interaction. However, the Virtual Customer Service Representative typically focuses more on handling inquiries and order processing remotely, while the Customer Support Specialist may have a broader scope including technical support and detailed problem resolution across various industries.

What are the most commonly searched types of Customer Service Representative jobs in Forney, TX?

The most popular types of Customer Service Representative jobs in Forney, TX are:

What are popular job titles related to Virtual Customer Service Representative jobs in Forney, TX?

For Virtual Customer Service Representative jobs in Forney, TX, the most frequently searched job titles are:

What job categories do people searching Virtual Customer Service Representative jobs in Forney, TX look for?

The top searched job categories for Virtual Customer Service Representative jobs in Forney, TX are:

What cities near Forney, TX are hiring for Virtual Customer Service Representative jobs?

Cities near Forney, TX with the most Virtual Customer Service Representative job openings:

Virtual Customer Service Representative jobs near you
Infographic showing various Virtual Customer Service Representative job openings in Forney, TX as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $35,221 per year, or $16.9 per hour.

Customer Service Representative

ABC Home & Commercial Services

Plano, TX • On-site

$17/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

ABC Home & Commercial Services rating

7.1

Company rating: 7.1 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

162nd of 283 rated repair and maintenance companies

Job description

Job Type
Full-time
Description
ABC Home & Commercial Services of DFW is looking for a Residential Customer Service Representative (CSR).
ABC is the largest privately owned pest control company in the state of Texas and we pride ourselves in treating our employees like family and not a number, like the other guys. Does this sound like the opportunity for you If yes, then ABC Home & Commercial Services is looking for you. This position requires the ability to achieve goals consistently and efficiently, work thoroughly, enjoy a professional work environment and bring accountability to work. If you feel that you have what it takes to be part of a service team apply today.
As a Residential CSR, you will ensure our customers receive the best possible service in this crucial role. You will be responsible for handling customer inquiries, scheduling appointments, and resolving any concerns they may have. This position requires excellent communication skills, a commitment to teamwork, and the ability to thrive in a fast-paced environment.
Primary Responsibilities:
  • Respond to incoming phone calls in a professional and timely manner.
  • Effectively communicate with customers, technicians, and service managers to ensure seamless service delivery.
  • Provide accurate and up-to-date information to customer inquiries.
  • Schedule appointments efficiently and manage customer calendars effectively.
  • Resolve customer issues promptly and professionally, providing timely feedback to supervisors regarding service concerns.
  • Maintain accurate customer records and promptly update account information.
  • Actively contribute to team efforts and collaborate with colleagues to exceed customer expectations.
  • Attend mandatory meetings, training sessions, and call monitoring sessions.
  • Participate in assigned tasks such as month-end procedures and call reports.
  • Maintain a positive and professional demeanor with all customers, colleagues, and supervisors.

Requirements
  • Prior customer service or call center experience is preferred.
  • Excellent organizational and prioritization skills to manage multiple tasks in a fast-paced environment.
  • Strong communication and interpersonal skills, with the ability to build rapport with customers.
  • Proficiency in basic billing concepts.
  • Adaptability and ability to thrive in a dynamic and fast-paced work environment.
  • Strong computer skills, including email, instant messaging, and proficiency in various software applications.
  • The ability to prioritize workload, work effectively under pressure, and maintain composure when dealing with challenging situations.
  • Excellent written communication skills with strong attention to detail.
  • High school diploma or GED required.
  • Bilingual in Spanish is a plus.
  • Excellent time management skills.
  • Strong team player attitude.
  • Commitment to company values and providing exceptional customer service.

Physical Demands:
  • Must be able to sit for extended periods.
  • Must be able to work in a standard office environment (indoors, cubicle or open office).
  • Ability to concentrate on tasks with occasional interruptions.
  • Must be able to operate standard office equipment (phone and computer).

Compensation:
  • Hourly Pay: $17.00 per hour

What We Offer:
  • Competitive salary with an opportunity to receive a monthly bonus.
  • Health, Dental, Vision, Life Insurance, and more!
  • 401(k) with company matching
  • Paid Time Off (PTO)
  • Comprehensive training and development opportunities.
  • Work in a dynamic and supportive team environment.
  • Work from home option up to two days per week after six (6) months of employment.

#mediumABC
Equal Opportunity Employer
ABC Home & Commercial Services is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic. We value diversity and are committed to fostering an inclusive workplace.
Salary Description
$17.00/hr

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