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Virtual Customer Service Representative Jobs in Forney, TX

Bacon Nation

Customer Service Representative

Rockwall, TX · On-site

$15 - $20.25/hr

... and dedicated Customer Service Representatives to represent our company in a call center ... Monitor emails, text messages, and virtual leads * Maintain a positive, empathetic, and ...

AlphaGraphics

Customer Service Representative

Dallas, TX · On-site

$15 - $18/hr

Retail Customer Service Representative (CSR) Our tight-knit team in AlphaGraphics - US784 is actively seeking a Retail Customer Service Representative (CSR) to join us full time. The Customer Service ...

Tempo Service

Customer Service Representative

Irving, TX · On-site

$15.25 - $21/hr

Summary: Tempo's Customer Service Representative is a top-notch, first impression specialist that is committed to providing exceptional customer service to our customers. This position will be ...

AlphaGraphcis

Customer Service Representative

Dallas, TX · On-site

$15 - $18/hr

Retail Customer Service Representative Perks and Benefits: * Competitive Compensation * Hard work, collaboration, humanity, fun, and laughter * Career path development More than anything, we're ...

US784

Customer Service Representative

Dallas, TX · On-site

$15 - $18/hr

Retail Customer Service Representative Perks and Benefits: * Competitive Compensation * Hard work, collaboration, humanity, fun, and laughter * Career path development More than anything, we're ...

Axis Global USA

Customer Service Representative

Dallas, TX · On-site

$19 - $20/hr

Axis Global is hiring a Customer Service Representative to provide exceptional customer service to each of our customers. If you have great communication skills, and have a track record of providing ...

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All JobsCustomer Service Representative JobsVirtual Customer Service Representative JobsVirtual Customer Service Representative Jobs in Forney, TX

Virtual Customer Service Representative information

See Forney, TX salary details

$8

$16

$24

How much do virtual customer service representative jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for virtual customer service representative in Forney, TX is $16.93, according to ZipRecruiter salary data. Most workers in this role earn between $13.85 and $18.85 per hour, depending on experience, location, and employer.

How do virtual customer service representatives typically manage communication and collaboration with remote team members?

Virtual Customer Service Representatives often use a variety of digital tools, such as instant messaging platforms, video conferencing, and shared documentation systems, to stay connected with their team. Regular check-ins and virtual meetings are essential for discussing customer concerns, sharing updates, and collaborating on solutions. This structure helps maintain a supportive work environment and ensures consistent service quality, even when working from different locations.

What are the key skills and qualifications needed to thrive as a virtual customer service representative?

To thrive as a Virtual Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and help desk systems is often required. Patience, active listening, and adaptability are standout soft skills for building rapport and resolving customer issues remotely. These skills are essential for delivering high-quality service, maintaining customer satisfaction, and efficiently handling inquiries in a virtual environment.

What is a virtual customer service representative?

A Virtual Customer Service Representative is a professional who assists customers remotely, typically by phone, email, chat, or video call. They handle inquiries, resolve complaints, process orders, and provide information about products or services from a location outside of a traditional office, often working from home. This role requires strong communication skills, patience, and the ability to use various digital tools. Virtual representatives are essential for companies that want to offer support across different time zones and reduce overhead costs. The job often involves flexible hours and may require familiarity with customer service software.

What is the difference between Virtual Customer Service Representative vs Customer Support Specialist?

AspectVirtual Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote, home-basedRemote or on-site, depending on company
Industry UsageCommon in e-commerce, telecom, retailUsed across various industries including tech, healthcare
Job FocusHandling customer inquiries, troubleshooting, order processingResolving customer issues, providing product info, follow-up

The Virtual Customer Service Representative and Customer Support Specialist roles share similar credentials and work environments, often involving remote work and customer interaction. However, the Virtual Customer Service Representative typically focuses more on handling inquiries and order processing remotely, while the Customer Support Specialist may have a broader scope including technical support and detailed problem resolution across various industries.

What does a virtual customer service representative do?

A virtual customer service representative handles customer inquiries, provides support, and resolves issues remotely via phone, email, or chat. They use communication skills and customer management tools to assist clients and ensure satisfaction, often working from home or a remote location.

How to become a virtual customer service representative?

To become a virtual customer service representative, candidates typically need a high school diploma or equivalent, strong communication skills, and familiarity with computer and internet use. Many employers require experience in customer service and proficiency with tools like live chat or CRM software; some roles may also require specific certifications or training programs. Having a quiet workspace and reliable internet connection is essential for remote work in this role.
What are the most commonly searched types of Customer Service Representative jobs in Forney, TX? The most popular types of Customer Service Representative jobs in Forney, TX are:
What are popular job titles related to Virtual Customer Service Representative jobs in Forney, TX? For Virtual Customer Service Representative jobs in Forney, TX, the most frequently searched job titles are:
What job categories do people searching Virtual Customer Service Representative jobs in Forney, TX look for? The top searched job categories for Virtual Customer Service Representative jobs in Forney, TX are:
What cities near Forney, TX are hiring for Virtual Customer Service Representative jobs? Cities near Forney, TX with the most Virtual Customer Service Representative job openings:
Virtual Customer Service Representative jobs near you
Infographic showing various Virtual Customer Service Representative job openings in Forney, TX as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 3% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,221 per year, or $16.9 per hour.

Customer Service Representative Virtual Performance & Culture

Globe Life American Income Division

Dallas, TX • On-site, Remote

$14.75 - $20/hr

Full-time

Medical, Life, Retirement

Posted 3 days ago

New

Job description

Remote Client Service Representative
Company: AO
Location: Virginia Beach, VA 23452
Work Arrangement: 100% Remote (U.S. Residents Only)
About AO
For more than 70 years, our organization has proudly served working families by providing life, accident, and supplemental health benefits to members of labor unions, credit unions, associations, and their families.
As part of the Globe Life family of companies, we've continued to grow year after year, including more than 20% growth last year, demonstrating our financial strength, stability, and commitment to serving families across the United States.
We're currently seeking service-oriented professionals to join our growing remote team as Remote Client Service Representatives. If you enjoy helping others, building relationships, and delivering exceptional customer service, we'd love to hear from you.
No prior insurance experience is required-we provide comprehensive training, mentorship, and ongoing support.
About the Role
As a Remote Client Service Representative, you'll work directly with clients who have requested information about their benefits and coverage options.
Using Zoom and other virtual communication tools, you'll help clients understand their available benefits, answer questions, and provide outstanding service throughout their experience.
This is an excellent opportunity for individuals seeking a flexible work-from-home career with long-term growth potential.
Key Responsibilities
Client Service
  • Meet with clients virtually through Zoom and phone appointments
  • Answer questions regarding available benefits and coverage options
  • Explain products, services, and policy information
  • Assist clients with applications, enrollment, and benefit updates
  • Provide ongoing customer support and follow-up communication
  • Maintain accurate client records and documentation
Relationship Building
  • Build long-term relationships through professionalism and trust
  • Deliver exceptional customer experiences
  • Provide personalized support based on each client's needs
  • Communicate clearly and effectively throughout the client journey
Professional Development
  • Participate in ongoing virtual training and mentorship
  • Attend team meetings and coaching sessions
  • Continue developing communication and customer service skills
  • Learn industry products, systems, and best practices
Qualifications
We're looking for individuals who possess:
  • Excellent communication and interpersonal skills
  • Strong customer service mindset
  • Positive attitude and professional demeanor
  • Basic computer proficiency
  • Comfortable using Zoom and virtual communication platforms
  • Strong organizational and time-management skills
  • Ability to work independently in a remote environment
  • Reliable, coachable, and motivated to grow
Helpful Experience (Not Required)
Experience in any of the following is beneficial:
  • Customer Service
  • Client Relations
  • Retail
  • Hospitality
  • Healthcare
  • Sales
  • Administrative Support
  • Call Center Operations

Leadership experience is welcomed but not required.
What We Offer
100% Remote Work
  • Work from anywhere within the United States
  • Flexible work-from-home environment
  • No daily commute
Weekly Pay
  • Consistent weekly compensation
  • Structured support for long-term success
Performance-Based Bonuses
  • Additional earning opportunities
  • Recognition and incentive programs
  • Leadership bonuses
Benefits
  • Medical reimbursement program for qualifying representatives
  • Company-provided life insurance
  • Retirement planning opportunities
  • Residual income potential through client renewals
Training & Mentorship
  • Comprehensive onboarding
  • Weekly virtual training
  • Leadership coaching
  • Professional development programs
Career Advancement
  • Performance-based promotions
  • Leadership development opportunities
  • Long-term career growth
  • Promotion from within
Why Join AO?
At AO, we believe our people are our greatest strength.
We provide the training, mentorship, technology, and support needed to help our team members build meaningful careers while making a positive impact on the lives of working families.
Our culture is built on integrity, collaboration, continuous learning, and recognizing those who are committed to personal and professional growth.
Requirements
  • Must be at least 18 years of age
  • Must be legally authorized to work in the United States
  • Must be physically located within the United States
  • Computer or laptop
  • Reliable high-speed internet connection
  • Webcam and microphone
  • Quiet, professional workspace
Interview Process
All interviews are conducted virtually through Zoom video conferencing, providing a convenient and flexible hiring experience.
Ready to Build Your Future?
If you're looking for a rewarding remote career where your communication skills, professionalism, and commitment to helping others are valued, we'd love to meet you.
Apply today and start building a career with purpose, flexibility, and unlimited growth potential.
Work From Home. Help Families. Grow Your Career with AO. 🚀

Apply