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Virtual Customer Service Rep Jobs in Wisconsin (NOW HIRING)

Guhring Inc

Customer Service Representative

Brookfield, WI · On-site

$15 - $20.50/hr

Title Customer Service Representative About the Organization Guhring is a world-class manufacturer of round shank cutting tools for the metalworking industry, also a provider of top-quality coating ...

Dixon Valve

Customer Service Representative

Pewaukee, WI · On-site

$15.75 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Service Representative The Dixon Group is looking for a Customer Service Representative to join our team in Pewaukee, WI! The Customer Service Representative will provide superior customer ...

AmeriCash Loans

Customer Service Representative

Kenosha, WI · On-site

$16.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative-Entry Level (In-Store) AmeriCash Loans | Kenosha, WI | Full-Time Start your career in financial services (no experience required) AmeriCash Loans is hiring an ...

NEB Corp.

Customer Service Representative

West Bend, WI · On-site

$16.25 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Position Summary As a Customer Services Representative, you will have the opportunity to create a difference in the lives of our customers every single day. As a Customer Service Representative, you ...

FASTSIGNS #300201

Customer Service Representative

Milwaukee, WI · On-site

$15.75 - $21.50/hr

  • Medical

  • PTO

Bonus based on performance Employee discounts Health insurance Opportunity for advancement Paid time off FASTSIGNS #300201 is hiring for a Customer Service Representative to join our team! Benefits ...

Americash Loans, LLC

Customer Service Representative

Kenosha, WI · On-site

$16.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Description Customer Service Representative-Entry Level (In-Store) AmeriCash Loans | Kenosha, WI | Full-Time Start your career in financial services (no experience required) AmeriCash Loans is hiring ...

Americash Loans, LLC

Customer Service Representative

Kenosha, WI · On-site

$16.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative-Entry Level (In-Store) AmeriCash Loans Kenosha, WI Full-Time Start your career in financial services (no experience required) AmeriCash Loans is hiring an entry-level ...

Pro Mach

Customer Service Representative

Monroe, WI · On-site

$15 - $20.50/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Customer Service Representative At ProMach, we're looking for people who want to shine. You'll have opportunities to take your career in the direction you desire. You can be creative. Strategic.

Pro Mach

Customer Service Representative

Middleton, WI · On-site

$16.50 - $22.25/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Customer Service Representative At ProMach, we're looking for people who want to shine. You'll have opportunities to take your career in the direction you desire. You can be creative. Strategic.

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Showing results 41-60

All JobsCustomer Service Rep JobsVirtual Customer Service Rep JobsVirtual Customer Service Rep Jobs in Wisconsin

Virtual Customer Service Rep information

What are some common challenges faced by virtual customer service reps and how can they be addressed?

Virtual Customer Service Reps often face challenges such as managing high volumes of inquiries, maintaining clear communication without in-person cues, and staying motivated while working remotely. To address these issues, it's important to develop strong time management skills, utilize collaboration tools to stay connected with your team, and establish a structured daily routine. Regular feedback sessions and ongoing training can also help reps stay engaged and continue to improve their customer service skills.

What is the difference between Virtual Customer Service Rep vs Customer Support Specialist?

AspectVirtual Customer Service RepCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or higher; customer service experience often preferred
Work EnvironmentRemote, home-basedRemote or on-site, depending on company
Industry UsageCommon in e-commerce, telecom, retailUsed across various industries including tech, healthcare, retail
Search & Comparison IntentOften searched for in remote customer service rolesCompared for broader customer support roles in companies

The Virtual Customer Service Rep primarily handles customer inquiries remotely, focusing on communication via phone, email, or chat. Customer Support Specialists may have similar responsibilities but can work in both remote and on-site settings, often with a broader scope of support tasks. Both roles require strong communication skills and customer service experience, but the Virtual Customer Service Rep is specifically tailored for remote work environments.

What is a virtual customer service rep?

A Virtual Customer Service Representative is a professional who provides customer support remotely, often from their home or another off-site location. They assist customers via phone, email, chat, or other digital platforms, handling inquiries, resolving issues, and ensuring customer satisfaction. These representatives use specialized software and communication tools to interact with customers just as an in-person agent would. The virtual aspect allows companies to offer flexible support hours and reach customers in different time zones. Virtual customer service reps are essential for businesses that operate online or have a distributed customer base.

How to become a virtual customer service representative?

To become a virtual customer service representative, you typically need a high school diploma or equivalent, strong communication skills, and familiarity with computer and internet use. Many employers require experience with customer service or specific tools like live chat or CRM software. Certifications are not mandatory but can enhance your prospects, and a quiet, reliable workspace is essential for remote work.

What are the key skills and qualifications needed to thrive as a virtual customer service rep?

To thrive as a Virtual Customer Service Rep, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and basic troubleshooting tools is typically required. Excellent listening skills, patience, and the ability to remain calm under pressure help you stand out in this role. These skills are vital for effectively resolving customer issues, ensuring satisfaction, and maintaining a positive company reputation in a remote environment.

What are the most commonly searched types of Customer Service Rep jobs in Wisconsin?

The most popular types of Customer Service Rep jobs in Wisconsin are:

What cities in Wisconsin are hiring for Virtual Customer Service Rep jobs?

Cities in Wisconsin with the most Virtual Customer Service Rep job openings:

Virtual Customer Service Rep jobs near you
Infographic showing various Virtual Customer Service Rep job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Customer Service Representative

FASTSIGNS #300201

Milwaukee, WI • On-site

$20 - $23/hr

Full-time

Medical, PTO

Re-posted 7 days ago

Job description

Benefits:
  • Bonus based on performance
  • Employee discounts
  • Health insurance
  • Opportunity for advancement
  • Paid time off

FASTSIGNS #300201 is hiring for a Customer Service Representative to join our team!
 Benefits/Perks:
  • Competitive Pay
  • Paid Vacation and Holidays
  • Performance Bonus
  • Ongoing Training Opportunities
A Successful FASTSIGNS Customer Service Representative Will:
  • Be the initial contact with current as well as prospective customers in our FASTSIGNS Center
  • Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders
  • Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center
  • Work with customers in numerous ways such as email, telephone, in-person and at their place of business
  • Build long-lasting relationships by turning prospects into long term clients.
Ideal Qualifications for FASTSIGNS Customer Service Representative:
  • 2-3 years of retail or counter sales experience preferred
  • High school diploma or equivalent
  • Outgoing, responsive, eager to learn and has the ability to build relationships
  • Great listening and organization skills
  • Ability to sit for long periods (4 hours or more)
  • Ability to view a computer screen for long periods (4 hours or more)
  • Ability to work under pressure to output high volume, high-quality work
Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry.   Apply today!