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Virtual Customer Service Rep Jobs in Wisconsin (NOW HIRING)

QPS

Customer Service Representative

Pewaukee, WI · On-site

$22 - $27/hr

Customer Service Representative $22.00 $27.00/hr. 1st 08:00 am - 05:00 pm QPS has a great direct ... Please note that QPS Employment Group may use a virtual recruiting assistant to help screen and ...

IEWC

Customer Service Representative

New Berlin, WI · On-site

$15.75 - $21.25/hr

Customer Service Representative (CSR) The Customer Service Representative (CSR) is responsible for providing best in class support for IEWC customers. Reporting to the Customer Service Team Lead ...

QC Holdings-LendNation

Customer Service Representative

Racine, WI · On-site

$15 - $20.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative LendNation is looking for an energetic, positive Full Time Customer Service Representative to join our team! This position will work at Branch 0259 located at 3326 ...

QC Holdings-LendNation

Customer Service Representative

Green Bay, WI · On-site

$15.50 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative LendNation is looking for an energetic, positive Full Time Customer Service Representative to join our team! Ask about our $500.00 sign on bonus! The Customer Service ...

QCHI

Customer Service Representative

Green Bay, WI · On-site

$15.50 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Customer Service Representative opportunity is a Full time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity ...

QCHI

Customer Service Representative

Racine, WI · On-site

$16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This Customer Service Representative position is a full-time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity ...

QCHI

Customer Service Representative

Racine, WI · On-site

$15 - $20.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This Customer Service Representative position is a full-time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity ...

Copart, Inc.

Customer Service Representative

Milwaukee, WI · On-site

$18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers ...

QCHI

Customer Service Representative

Green Bay, WI · On-site

$17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Customer Service Representative opportunity is a Full time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity ...

IEWC

Customer Service Representative

New Berlin, WI · On-site

$15.75 - $21.25/hr

The Customer Service Representative (CSR) is responsible for providing best in class support for IEWC customers. Reporting to the Customer Service Team Lead, this role manages the day to day customer ...

AROW Global

Customer Service Representative

Mosinee, WI · On-site

$15.75 - $21.50/hr

Customer Service Representative Reporting to the Customer Relations Manager, the Customer Service Representative I (CSR I) is the first of three levels of customer service work and is responsible for ...

Domino's Pizza

Customer Service Rep.

Tomah, WI

$15 - $20.25/hr

Customer Service Representative We are seeking part-time candidates who will work 3-4 hour shifts 3- 4 days a week, assisting during our lunch and dinner rushes. We also have full-time positions ...

Domino's Franchise

Customer Service Rep.

Tomah, WI

$15 - $20.25/hr

Customer Service Representative We are seeking part-time candidates who will work 3-4 hour shifts 3- 4 days a week, assisting during our lunch and dinner rushes. We also have full-time positions ...

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All JobsCustomer Service Rep JobsVirtual Customer Service Rep JobsVirtual Customer Service Rep Jobs in Wisconsin

Virtual Customer Service Rep information

What are some common challenges faced by virtual customer service reps and how can they be addressed?

Virtual Customer Service Reps often face challenges such as managing high volumes of inquiries, maintaining clear communication without in-person cues, and staying motivated while working remotely. To address these issues, it's important to develop strong time management skills, utilize collaboration tools to stay connected with your team, and establish a structured daily routine. Regular feedback sessions and ongoing training can also help reps stay engaged and continue to improve their customer service skills.

What is the difference between Virtual Customer Service Rep vs Customer Support Specialist?

AspectVirtual Customer Service RepCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or higher; customer service experience often preferred
Work EnvironmentRemote, home-basedRemote or on-site, depending on company
Industry UsageCommon in e-commerce, telecom, retailUsed across various industries including tech, healthcare, retail
Search & Comparison IntentOften searched for in remote customer service rolesCompared for broader customer support roles in companies

The Virtual Customer Service Rep primarily handles customer inquiries remotely, focusing on communication via phone, email, or chat. Customer Support Specialists may have similar responsibilities but can work in both remote and on-site settings, often with a broader scope of support tasks. Both roles require strong communication skills and customer service experience, but the Virtual Customer Service Rep is specifically tailored for remote work environments.

What is a virtual customer service rep?

A Virtual Customer Service Representative is a professional who provides customer support remotely, often from their home or another off-site location. They assist customers via phone, email, chat, or other digital platforms, handling inquiries, resolving issues, and ensuring customer satisfaction. These representatives use specialized software and communication tools to interact with customers just as an in-person agent would. The virtual aspect allows companies to offer flexible support hours and reach customers in different time zones. Virtual customer service reps are essential for businesses that operate online or have a distributed customer base.

How to become a virtual customer service representative?

To become a virtual customer service representative, you typically need a high school diploma or equivalent, strong communication skills, and familiarity with computer and internet use. Many employers require experience with customer service or specific tools like live chat or CRM software. Certifications are not mandatory but can enhance your prospects, and a quiet, reliable workspace is essential for remote work.

What are the key skills and qualifications needed to thrive as a virtual customer service rep?

To thrive as a Virtual Customer Service Rep, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and basic troubleshooting tools is typically required. Excellent listening skills, patience, and the ability to remain calm under pressure help you stand out in this role. These skills are vital for effectively resolving customer issues, ensuring satisfaction, and maintaining a positive company reputation in a remote environment.

What are the most commonly searched types of Customer Service Rep jobs in Wisconsin?

The most popular types of Customer Service Rep jobs in Wisconsin are:

What cities in Wisconsin are hiring for Virtual Customer Service Rep jobs?

Cities in Wisconsin with the most Virtual Customer Service Rep job openings:

Virtual Customer Service Rep jobs near you
Infographic showing various Virtual Customer Service Rep job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Customer Service Representative VIRTUAL

Globe Life AIL - Lisa Russel

Kenosha, WI • On-site

$15.50 - $21/hr

Other

Posted 4 days ago

Job description

Remote Services Representative – Make a Difference

Company: AO
Location: 100% Remote
Schedule: Flexible

Are you looking for a work-from-home career that offers more than just a paycheck? Do you want to make a real difference while building a future rooted in stability, growth, and purpose?

AO is seeking dedicated, service-driven individuals to join our team as Remote Services Representatives. In this role, you’ll help protect families and children by guiding them through important financial decisions with care, professionalism, and integrity—all from the comfort of your home.

We believe success comes from helping others, doing the right thing, and investing in people who want to grow. If you value ethical work, flexibility, and long-term career potential, this opportunity may be the perfect fit.

Role Overview

As a Remote Services Representative, you’ll serve as a trusted point of contact for families seeking financial protection and peace of mind. Your work will have a direct, positive impact on others while allowing you to build valuable professional skills in a supportive remote environment.

What You’ll Do Make a Meaningful Impact

Support families and children by providing guidance, education, and clarity around essential financial services.

Deliver Exceptional Service

Communicate with clients in a professional, compassionate manner—ensuring they feel informed, supported, and confident.

Build Trust Through Integrity

Operate with honesty, transparency, and ethical responsibility in every interaction, fostering long-term relationships.

Work From Home

Enjoy the flexibility of a fully remote position while maintaining consistent performance and accountability.

Grow With the Company

Access training, mentorship, and advancement opportunities as you gain experience and demonstrate leadership potential.

Why Join AO?

At AO, we’re committed to supporting our team members both personally and professionally. We provide the structure, training, and culture needed to succeed—without sacrificing flexibility or work-life balance.

  • 100% Remote – Work from anywhere with a reliable internet connection

  • Flexible Schedule – Build a schedule that fits your life and responsibilities

  • Supportive Team Environment – Ongoing mentorship and leadership guidance

  • Career Advancement Opportunities – Clear pathways for growth and leadership

  • Purpose-Driven Work – Make a real difference in the lives of families and children

Qualifications

We’re looking for individuals who bring:

  • A genuine desire to help others and make a positive impact

  • Strong communication and interpersonal skills

  • Ability to work independently while collaborating with a team

  • Commitment to ethical conduct and professionalism

  • Reliability, accountability, and a willingness to learn

No prior financial services experience required. We value coachability, consistency, and work ethic—training and support are provided.

Ready to Get Started?

If you’re ready to build a fulfilling remote career that combines flexibility, growth, and purpose, we invite you to apply today.

Join AO and become part of a company dedicated to protecting families, supporting its people, and doing meaningful work—every single day.

Apply