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Virtual Customer Service Rep Jobs in Minnesota (NOW HIRING)

Northview Bank

Customer Service Representative

Barnum, MN · On-site

$14.75 - $20.25/hr

Customer Service Representative (Teller) Northview Bank is seeking a full-time Customer Service Representative (Teller) for its Barnum office. As a CSR, you will have the opportunity to help ...

Triangle

Customer Service Representative

Brooklyn Park, MN · On-site

$23 - $26/hr

Customer Service Representative (CSR) Company: Triangle Dies & Supplies (DFC Manufacturing Group) Location: Brooklyn Park, MN Job Type: Full-time | Hourly (Non-exempt) About Triangle Dies & Supplies ...

Triangle

Customer Service Representative

Brooklyn Park, MN

$16.75 - $22.75/hr

Customer Service Representative (CSR) Company: Triangle Dies & Supplies (DFC Manufacturing Group) Location: Brooklyn Park, MN Job Type: Full-time | Hourly (Non-exempt) About Triangle Dies & Supplies ...

Dacotah Banks

Customer Service Representative

Morris, MN

$15.25 - $20.75/hr

As a Customer Service Representative (CSR) at Dacotah Bank, you connect with our customers to build trusted relationships and help them achieve their financial goals. In this role, you will be ...

Apax Staffing LLC

Customer Service Rep

Minneapolis, MN · On-site

$16.75 - $22.75/hr

Customer Service Rep Edina, Minnesota, United States $ 21.00 - 23.00 (US Dollar) Job Title: Customer Service Representative Assignment Length: ASAP - 12/31/25 Location: On-site at CBC FTE: 1.0 (or 40 ...

The Royal Group

Customer Service Representative

Saint Paul, MN · On-site

$16.25 - $22/hr

Customer Service Representative Northwest Packaging, a TRG company and affiliate of Schwarz Partners, is currently seeking a Customer Service Representative to support our St. Paul, MN facility. The ...

HOM Furniture

Customer Service Representative

Oakdale, MN · On-site

$17 - $18/hr

Job Type Full-time Description Pay $17-18 an hour Responsibilities The Customer Service Representative is tasked with providing excellent customer service for HOM Furniture's customers. Necessary ...

Dacotah Bank

Customer Service Representative

Morris, MN · On-site

$15.25 - $20.75/hr

As a Customer Service Representative (CSR) at Dacotah Bank, you connect with our customers to build trusted relationships and help them achieve their financial goals. In this role, you will be ...

DCM Tech Inc

Customer Service Representative

Winona, MN · On-site

$22 - $25/hr

The Customer Service Representative (CSR) serves as a primary point of contact for customers regarding parts orders, machine shipments, service coordination, and account inquiries. This role ensures ...

New

U-Haul

Customer Service Representative

Lakeville, MN · On-site

$11.41 - $12/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a ...

HOM Furniture

Customer Service Representative

Oakdale, MN · On-site

$17 - $18/hr

Job Type Full-time Description Pay $17-18 an hour Responsibilities The Customer Service Representative is tasked with providing excellent customer service for HOM Furniture's customers. Necessary ...

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All JobsCustomer Service Rep JobsVirtual Customer Service Rep JobsVirtual Customer Service Rep Jobs in Minnesota

Virtual Customer Service Rep information

What is a virtual customer service rep?

A Virtual Customer Service Representative is a professional who provides customer support remotely, often from their home or another off-site location. They assist customers via phone, email, chat, or other digital platforms, handling inquiries, resolving issues, and ensuring customer satisfaction. These representatives use specialized software and communication tools to interact with customers just as an in-person agent would. The virtual aspect allows companies to offer flexible support hours and reach customers in different time zones. Virtual customer service reps are essential for businesses that operate online or have a distributed customer base.

What are the key skills and qualifications needed to thrive as a virtual customer service rep?

To thrive as a Virtual Customer Service Rep, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and basic troubleshooting tools is typically required. Excellent listening skills, patience, and the ability to remain calm under pressure help you stand out in this role. These skills are vital for effectively resolving customer issues, ensuring satisfaction, and maintaining a positive company reputation in a remote environment.

What are some common challenges faced by virtual customer service reps and how can they be addressed?

Virtual Customer Service Reps often face challenges such as managing high volumes of inquiries, maintaining clear communication without in-person cues, and staying motivated while working remotely. To address these issues, it's important to develop strong time management skills, utilize collaboration tools to stay connected with your team, and establish a structured daily routine. Regular feedback sessions and ongoing training can also help reps stay engaged and continue to improve their customer service skills.

What is the difference between Virtual Customer Service Rep vs Customer Support Specialist?

AspectVirtual Customer Service RepCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or higher; customer service experience often preferred
Work EnvironmentRemote, home-basedRemote or on-site, depending on company
Industry UsageCommon in e-commerce, telecom, retailUsed across various industries including tech, healthcare, retail
Search & Comparison IntentOften searched for in remote customer service rolesCompared for broader customer support roles in companies

The Virtual Customer Service Rep primarily handles customer inquiries remotely, focusing on communication via phone, email, or chat. Customer Support Specialists may have similar responsibilities but can work in both remote and on-site settings, often with a broader scope of support tasks. Both roles require strong communication skills and customer service experience, but the Virtual Customer Service Rep is specifically tailored for remote work environments.

How to become a virtual customer service representative?

To become a virtual customer service representative, you typically need a high school diploma or equivalent, strong communication skills, and familiarity with computer and internet use. Many employers require experience with customer service or specific tools like live chat or CRM software. Certifications in customer service or related fields can enhance your prospects, and a quiet, reliable workspace is essential for remote work.

What are the most commonly searched types of Customer Service Rep jobs in Minnesota?

The most popular types of Customer Service Rep jobs in Minnesota are:

Virtual Customer Service Rep jobs near you
Infographic showing various Virtual Customer Service Rep job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 3% Contract, and 1% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

Customer Service Representative

Northview Bank

Barnum, MN • On-site

$14.75 - $20.25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

Job description

Customer Service Representative (Teller)

Northview Bank is seeking a full-time Customer Service Representative (Teller) for its Barnum office. As a CSR, you will have the opportunity to help customers handle their banking transactions. Northview offers a great career path to help our team members develop professionally and personally. Northview Bank offers competitive compensation, full benefits and a great work environment.

Primary Responsibilities include:

  • Developing and maintaining relationships with customers
  • Completing all steps related to customer banking transactions
  • Representing the bank through active participation in community events

Position Requirements:

  • High School Diploma or equivalent
  • Teller or cash handling experience preferred
  • Excellent interpersonal, communication and organizational skills
  • Operates PC, cash drawer or cash recycler and standard office equipment

Northview Bank contributes to the growth of the communities surrounding them. Northview Bank is a $469MM bank with 12 locations throughout north and central Minnesota. Northview Bank is an Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, pregnancy (including childbirth, lactation and related medical conditions), mental or physical disability, and veteran status or any other classifications protected by federal, state or local law.

*Benefits available include Health, Dental, Vision, Group Life/Long Term Disability, Voluntary Life, Paid Time Off, 401K.

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