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Virtual Customer Service Rep Jobs in Minnesota (NOW HIRING)

Customer Service Representative

Mound, MN ยท On-site

$16.50 - $22.25/hr

Job Summary The Customer Service Representative is responsible for providing exceptional support to ... Mound, Minnesota, United States Company : 2026 June 18th Virtual NY & Minnesota - Tank Holding

Customer Service Rep

Edina, MN ยท On-site

$16.50 - $22.50/hr

Customer Service Representative Assignment Length : ASAP - 12/31/25 Location : On-site at CBC FTE : 1.0 (or 40 HPW) Shift : 8 am - 4:30 pm- M-F Rate : $21-$23 DOE Contract to hire The Customer ...

We are looking for a full-time Customer Service Representatives in our Rogers office Monday-Friday from 9:30am-6pm. This is not a remote work opportunity. Apply today! If you value working with ...

We are looking for a full-time Customer Service Representatives in our Rogers office Monday-Friday from 9:30am-6pm. This is not a remote work opportunity. Apply today! If you value working with ...

Customer Service Representative

Floodwood, MN ยท On-site

$15.75 - $21.50/hr

Customer Service Representative (Teller) Northview Bank is seeking a full-time Customer Service Representative (Teller) for its Floodwood office. As a CSR, you will have the opportunity to help ...

Showing results 21-40

Virtual Customer Service Rep information

What is a virtual customer service rep?

A Virtual Customer Service Representative is a professional who provides customer support remotely, often from their home or another off-site location. They assist customers via phone, email, chat, or other digital platforms, handling inquiries, resolving issues, and ensuring customer satisfaction. These representatives use specialized software and communication tools to interact with customers just as an in-person agent would. The virtual aspect allows companies to offer flexible support hours and reach customers in different time zones. Virtual customer service reps are essential for businesses that operate online or have a distributed customer base.

What are the key skills and qualifications needed to thrive as a virtual customer service rep?

To thrive as a Virtual Customer Service Rep, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and basic troubleshooting tools is typically required. Excellent listening skills, patience, and the ability to remain calm under pressure help you stand out in this role. These skills are vital for effectively resolving customer issues, ensuring satisfaction, and maintaining a positive company reputation in a remote environment.

What are some common challenges faced by virtual customer service reps and how can they be addressed?

Virtual Customer Service Reps often face challenges such as managing high volumes of inquiries, maintaining clear communication without in-person cues, and staying motivated while working remotely. To address these issues, it's important to develop strong time management skills, utilize collaboration tools to stay connected with your team, and establish a structured daily routine. Regular feedback sessions and ongoing training can also help reps stay engaged and continue to improve their customer service skills.

What is the difference between Virtual Customer Service Rep vs Customer Support Specialist?

AspectVirtual Customer Service RepCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or higher; customer service experience often preferred
Work EnvironmentRemote, home-basedRemote or on-site, depending on company
Industry UsageCommon in e-commerce, telecom, retailUsed across various industries including tech, healthcare, retail
Search & Comparison IntentOften searched for in remote customer service rolesCompared for broader customer support roles in companies

The Virtual Customer Service Rep primarily handles customer inquiries remotely, focusing on communication via phone, email, or chat. Customer Support Specialists may have similar responsibilities but can work in both remote and on-site settings, often with a broader scope of support tasks. Both roles require strong communication skills and customer service experience, but the Virtual Customer Service Rep is specifically tailored for remote work environments.

How to become a virtual customer service representative?

To become a virtual customer service representative, you typically need a high school diploma or equivalent, strong communication skills, and familiarity with computer and internet use. Many employers require experience with customer service or specific tools like live chat or CRM software. Certifications in customer service or related fields can enhance your prospects, and a quiet, reliable workspace is essential for remote work.

What are the most commonly searched types of Customer Service Rep jobs in Minnesota?

The most popular types of Customer Service Rep jobs in Minnesota are:

Infographic showing various Virtual Customer Service Rep job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 3% Contract, and 1% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

Customer Service Representative

JAT Restaurants, LLC - Taco Johns

Sartell, MN โ€ข On-site

$12 - $15/hr

Part-time

Re-posted yesterday


Job description

Customer Service Representative at Taco John's - $12-15/hour, Ultra-Flexible Shifts!Join Our Restaurant Customer Service Team in Sartell, MN!Looking for a part-time job that actually works around YOUR schedule? Taco John's in Sartell is hiring Customer Service Representatives for $12-15/hour with amazingly flexible shifts! Work short 3-hour shifts during lunch or dinner rush, or choose longer 7-8 hour mid-shifts or closing shifts. We're open 7am-10pm with options throughout the day!Why You'll Love Being a Customer Service Representative With UsAs a Customer Service Representative at America's favorite West-Mex® restaurant, you'll be part of the team that serves up our famous Potato Olés® and freshly fried taco shells! Our Restaurant Customer Service team creates amazing experiences for hungry guests while having a blast together.At Taco John's, our Customer Service Representatives aren't just order-takers - they're the friendly faces that make our restaurant a place customers want to return to again and again. You'll join a workplace where creativity is encouraged, hard work is rewarded, and your voice actually counts!What You'll Do as a Customer Service RepresentativeForget boring routines! As a Customer Service Representative, you'll:Greet customers with energy and enthusiasmTake orders efficiently through both front counter and drive-throughEnsure our made-from-scratch menu items meet our high standardsCreate a fun atmosphere for every guest who visitsMaster Restaurant Customer Service skills that benefit your future careerWork with a team that feels like familyLearn food prep and quality standards in a fast-paced environmentWhat's In It For You?Competitive pay: $12.00-$15.00/hour based on experience and availabilityUltra-flexible scheduling that works around school, family, or other jobsGreat Food discount during your shifts (yes, that includes Potato Olés®!)Major holidays off (Easter, Thanksgiving & Christmas)Valuable customer service experienceReal career advancement - we promote from within!Ready to Join Our Team?Apply in 2-3 minutes and hear back from us in 24-48 hours! Don't miss this chance to become a Customer Service Representative at the most exciting Restaurant Customer Service team in Sartell!At Taco John's, our Customer Service Representatives build valuable skills while having fun serving the bold flavors our customers crave!
Job Posted by ApplicantPro