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Virtual Customer Service Rep Jobs in California (NOW HIRING)

Domino's Franchise

Customer Service Rep

Hayward, CA

$18.50 - $25/hr

Lots of Career Opertunities Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service ...

Domino's

Customer Service Rep

Hayward, CA · On-site

$18.50 - $25/hr

Lots of Career Opertunities Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service ...

Lancesoft

Customer Service Representative

Brea, CA · On-site

$20 - $22.50/hr

Customer Service Representative (CSR) with strong customer service soft skills, routine orders entry skill, order tracking, and problem resolution. You will be responsible for all customer types of ...

Domino's

Customer Service Rep

Union City, CA · On-site

$18 - $24.50/hr

Lots of Career Opportunities Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer ...

Domino's Pizza

Customer Service Rep

Hayward, CA · On-site

$18.50 - $25/hr

Lots of Career Opertunities Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service ...

Domino's

Customer Service Rep

San Leandro, CA · On-site

$18 - $24.50/hr

Lots of Career Opportunities Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer ...

Domino's Pizza

Customer Service Rep

San Leandro, CA

$18 - $24.50/hr

Lots of Career Opportunities Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer ...

Domino's Pizza

Customer Service Rep

Union City, CA

$18 - $24.50/hr

Lots of Career Opportunities Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer ...

Mr. Appliance

Customer Service Representative

La Jolla, CA · On-site

$20 - $25/hr

We are looking for Customer Service Representatives for our office. Apply today! If you value working with people you actually like, having fun while you work, and protecting your free time, this is ...

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All JobsCustomer Service Rep JobsVirtual Customer Service Rep JobsVirtual Customer Service Rep Jobs in California

Virtual Customer Service Rep information

What are some common challenges faced by Virtual Customer Service Reps and how can they be addressed?

Virtual Customer Service Reps often face challenges such as managing high volumes of inquiries, maintaining clear communication without in-person cues, and staying motivated while working remotely. To address these issues, it's important to develop strong time management skills, utilize collaboration tools to stay connected with your team, and establish a structured daily routine. Regular feedback sessions and ongoing training can also help reps stay engaged and continue to improve their customer service skills.

What is the difference between Virtual Customer Service Rep vs Customer Support Specialist?

AspectVirtual Customer Service RepCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or higher; customer service experience often preferred
Work EnvironmentRemote, home-basedRemote or on-site, depending on company
Industry UsageCommon in e-commerce, telecom, retailUsed across various industries including tech, healthcare, retail
Search & Comparison IntentOften searched for in remote customer service rolesCompared for broader customer support roles in companies

The Virtual Customer Service Rep primarily handles customer inquiries remotely, focusing on communication via phone, email, or chat. Customer Support Specialists may have similar responsibilities but can work in both remote and on-site settings, often with a broader scope of support tasks. Both roles require strong communication skills and customer service experience, but the Virtual Customer Service Rep is specifically tailored for remote work environments.

What is a Virtual Customer Service Representative?

A Virtual Customer Service Representative is a professional who provides customer support remotely, often from their home or another off-site location. They assist customers via phone, email, chat, or other digital platforms, handling inquiries, resolving issues, and ensuring customer satisfaction. These representatives use specialized software and communication tools to interact with customers just as an in-person agent would. The virtual aspect allows companies to offer flexible support hours and reach customers in different time zones. Virtual customer service reps are essential for businesses that operate online or have a distributed customer base.

What are the key skills and qualifications needed to thrive as a Virtual Customer Service Rep, and why are they important?

To thrive as a Virtual Customer Service Rep, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and basic troubleshooting tools is typically required. Excellent listening skills, patience, and the ability to remain calm under pressure help you stand out in this role. These skills are vital for effectively resolving customer issues, ensuring satisfaction, and maintaining a positive company reputation in a remote environment.
What are the most commonly searched types of Customer Service Rep jobs in California? The most popular types of Customer Service Rep jobs in California are:
What cities in California are hiring for Virtual Customer Service Rep jobs? Cities in California with the most Virtual Customer Service Rep job openings:
Virtual Customer Service Rep jobs near you
Infographic showing various Virtual Customer Service Rep job openings in California as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, 1% Temporary, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.
Customer Service Rep - CSR

Customer Service Rep - CSR

Kilter Termite & Pest Control

Long Beach, CA • On-site

$18 - $25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 19 days ago

Job description

Description:

CUSTOMER SERVICE REPRESENTATIVE


Schedule: Monday–Friday (Rotating Saturdays)


Job Type: Full-Time


Salary: $18.00 – $25.00 per hour


Position Summary:


Join a people-oriented company where your growth matters! At Kilter Termite & Pest Control, we’ll train you to succeed in a fast-paced, customer-focused environment. As a Customer Service Representative, you’ll be the first point of contact for our clients and a key support for our field team.


Responsibilities:

  • Answer incoming calls and respond to customer inquiries
  • Schedule appointments and jobs for Inspectors and Technicians
  • Collect payments and process remote deposits
  • Input and update customer information accurately
  • Support technicians and respond to their needs in real time
  • Collaborate with Managers to ensure consistent, high-quality service
  • Document accounts receivable and follow up on outstanding invoices
  • Adhere to company policies and procedures
  • Perform other duties as assigned

Why Choose KILTER TERMITE & PEST CONTROL

  • Supportive, people-first company culture
  • Weekly pay via direct deposit
  • Paid holidays, sick time, and vacation
  • 401(k) plan with company match
  • Medical, dental, and vision insurance
  • Opportunities for growth and advancement

Benefits:

  • People oriented Company Culture
  • \Weekly pay with option of Direct Deposit
  • 6 Paid Holidays per Year
  • Paid Time Off
  • Sick Pay
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • 401k Plan (Matching)

Schedule:

  • 8-hour shifts
  • Monday through Friday
  • Rotating Saturdays required
  • Weekend availability

This position is part of an ongoing recruitment to build a talent pipeline. Openings may not be immediate.

Requirements:

Job Qualifications and Skills:

  • Experience handling high-volume phone activity, including outbound and inbound calls
  • Strong attention to detail and accuracy in all tasks
  • Proficiency in English, both written and verbal
  • Professional demeanor with tact, courtesy, and consideration toward customers and coworkers
  • Commitment to delivering exceptional customer service
  • Ability to multitask and manage time effectively in a fast-paced environment
  • Previous experience in Accounts Receivable and Collections is a plus, but not required
  • Willingness to learn, grow, and contribute to a team-oriented environment