ZipRecruiter

Log In

1

Virtual Customer Service Manager Jobs in Utah (NOW HIRING)

Sharecare

Lead Customer Service Rep

Salt Lake City, UT · On-site

... manage all their health in one place. Our comprehensive and data-driven virtual health platform is ... Customer Service - Escalations team member's primary responsibilities include:? * Handling ...

Graybar

Manager Customer Service

Salt Lake City, UT · On-site

As a Manager Customer Service, you will oversee customer service, administrative, operations, and logistics staff in the branch to help the Company achieve its sales, financial and service goals. In ...

Graybar

Manager Customer Service

Salt Lake City, UT · On-site

$85K/yr

As a Manager Customer Service, you will oversee customer service, administrative, operations, and logistics staff in the branch to help the Company achieve its sales, financial and service goals. In ...

Jerry Seiner

Service Manager

Salt Lake City, UT · On-site

$120K/yr

Create and maintain a customer-first service culture that consistently delivers exceptional experiences that result in industry leading CSI Scores and customer retention * Manage daily service ...

Jerry Seiner

Service Manager

Salt Lake City, UT · On-site

$120K/yr

Service Manager - Join Our Growing Team!Location: Jerry Seiner DealershipsCompensation: $120,000 ... customer service experience, building strong team culture where employees want to stay and grow ...

Heritage CDJR of Logan

Service Manager

Logan, UT · On-site

Service Manager Heritage Chrysler Dodge Jeep Ram of Logan Logan, Utah | Full-Time Leadership ... Resolve customer concerns with professionalism and urgency. * Maintain compliance with all ...

Heritage CDJR of Logan

Service Manager

Logan, UT · On-site

Service Manager Heritage Chrysler Dodge Jeep Ram of Logan Logan, Utah | Full-Time Leadership ... Resolve customer concerns with professionalism and urgency. * Maintain compliance with all ...

Heritage CDJR of Logan

Service Manager

Logan, UT · On-site

Service Manager Heritage Chrysler Dodge Jeep Ram of Logan Logan, Utah | Full-Time Leadership ... Resolve customer concerns with professionalism and urgency. * Maintain compliance with all ...

Heritage CDJR of Logan

Service Manager

Logan, UT · On-site

Service Manager Heritage Chrysler Dodge Jeep Ram of Logan Logan, Utah | Full-Time Leadership ... Resolve customer concerns with professionalism and urgency. * Maintain compliance with all ...

Jill's Office

Be Seen First

CSR - Customer Service Representative

Clearfield, UT · On-site

$15/hr

Job Overview Summary This position supports small businesses as a virtual receptionist by answering ... Multitasks effectively while managing calls, documenting information, and navigating systems.

previous pagenext page

Showing results 21-40

All JobsCustomer Service JobsVirtual Customer Service Manager JobsVirtual Customer Service Manager Jobs in Utah

Virtual Customer Service Manager information

See Utah salary details

$22.3K

$52.8K

$91.9K

How much do virtual customer service manager jobs pay per year?

As of Aug 13, 2026, the average yearly pay for virtual customer service manager in Utah is $52,800.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,300.00 and $63,700.00 per year, depending on experience, location, and employer.

What does a virtual customer service manager do?

A Virtual Customer Service Manager oversees a team of customer service representatives who work remotely. Their main responsibilities include ensuring high-quality customer support, monitoring team performance, implementing service strategies, and resolving escalated customer issues. They use various digital tools to communicate with their team and analyze service metrics to improve customer satisfaction. Additionally, they are responsible for recruiting, training, and supporting their remote staff.

What are the key skills and qualifications needed to thrive as a virtual customer service manager, and why are they important?

To excel as a Virtual Customer Service Manager, you need strong leadership abilities, problem-solving skills, and prior experience in customer service management. Familiarity with CRM software, helpdesk platforms, and remote collaboration tools is typically required, along with certifications like Certified Customer Service Manager (CCSM) being advantageous. Outstanding communication, emotional intelligence, and the ability to motivate remote teams are crucial soft skills. These competencies enable effective remote team management, ensure high service quality, and foster a positive virtual work environment.

How does a virtual customer service manager effectively lead and support a remote customer service team?

A Virtual Customer Service Manager typically relies on digital communication tools and regular video meetings to lead their team, ensuring clear expectations and ongoing support. They monitor key performance metrics, provide constructive feedback, and foster team cohesion through virtual team-building activities. Managing time zones and maintaining team morale can be challenging, but successful managers utilize collaborative platforms and prioritize open communication to overcome these hurdles. Additionally, they often collaborate closely with other departments like IT and HR to resolve technical issues and facilitate training opportunities.

What is the difference between Virtual Customer Service Manager vs Virtual Customer Support Specialist?

AspectVirtual Customer Service ManagerVirtual Customer Support Specialist
CredentialsCustomer service management experience, leadership skillsCustomer service or support certifications, technical knowledge
Work EnvironmentOversees teams, manages customer service strategiesHandles customer inquiries, provides technical support
Employer & Industry UsageRetail, tech, service industries with team managementTech companies, e-commerce, service providers
Search & Comparison IntentManagement, leadership, team oversightTechnical support, customer assistance

The Virtual Customer Service Manager focuses on overseeing customer service teams and strategies, requiring leadership skills and management experience. In contrast, the Virtual Customer Support Specialist handles direct customer inquiries, often with technical or product support expertise. Both roles are vital in customer service but differ in scope and responsibilities.

What are the most commonly searched types of Virtual Customer Service jobs in Utah?

The most popular types of Virtual Customer Service jobs in Utah are:

What are popular job titles related to Virtual Customer Service Manager jobs in Utah?

For Virtual Customer Service Manager jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Virtual Customer Service Manager jobs in Utah look for?

The top searched job categories for Virtual Customer Service Manager jobs in Utah are:

Virtual Customer Service Manager jobs near you

Virtual CSR Apprentice - No Experience Required

Globe Life American Income Division

Lehi, UT • On-site, Remote

$15 - $20.50/hr

Full-time

Medical, Life

Posted 12 days ago

Job description

Join AO - Where History Meets Opportunity!
Company: AO (American Income Division)
Location: 100% Remote - U.S. Residents Only
March 2023 marked a record-breaking milestone for AO-achieving the biggest weekly, monthly, and quarterly growth in company history. As we continue expanding at an incredible pace, we're seeking driven, motivated individuals ready to become part of this exciting journey.
At AO, success is built through teamwork, mentorship, integrity, and purpose. We provide world-class training, ongoing support, and meaningful advancement opportunities within a culture that recognizes achievement and encourages professional growth.
Requirements • Responsibilities • Rewards
Work-From-Home Stability
Enjoy the flexibility and convenience of a reliable, fully remote position designed to support work-life balance.
Continuous Learning & Development
Participate in virtual workshops, mentorship programs, and leadership training designed to accelerate your personal and professional growth.
Weekly Pay + Performance Bonuses
Receive consistent weekly pay with additional bonuses tied to performance and results.
Union Representation & Support
Benefit from union-backed protection and representation designed to support your long-term stability and success.
Comprehensive Benefits
  • Life insurance coverage, including accidental death benefits
  • Medical reimbursement program
  • Access to additional company-supported benefits and resources
Career Growth Opportunities
Gain access to industry-leading mentorship, advanced technology, leadership development, and clear advancement paths within the organization.
Incentives & Recognition
Qualify for leadership conventions, incentive trips, retreats, and recognition events that celebrate top performance and team success.
What You'll Do
  • Communicate with clients through phone and Zoom appointments
  • Build strong client relationships through exceptional customer service
  • Educate clients on available benefits and coverage options
  • Assist with enrollment and onboarding processes
  • Participate in ongoing training and leadership development opportunities
  • Contribute to a positive, growth-oriented remote team culture
What We're Looking For
  • Strong communication and interpersonal skills
  • Positive, professional, and coachable attitude
  • Self-motivated individuals who thrive in a remote environment
  • Goal-oriented mindset with a strong work ethic
  • Customer service or client-facing experience is helpful, but not required
The Interview Process
To support community wellness and convenience, all interviews are conducted virtually through Zoom video conferencing.
Be Part of Something Extraordinary
If you're ready to grow with a company where opportunity, mentorship, and success are part of the culture, we encourage you to apply today.
👉 Submit your resume and compensation expectations to take the next step toward a rewarding remote career with AO.

Apply