ZipRecruiter

Log In

1

Virtual Customer Service Manager Jobs in Missouri

Hobby Lobby Careers

Customer Service Manager

O Fallon, MO

$20.15 - $21.15/hr

New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are ...

Hobby Lobby

Customer Service Manager

O Fallon, MO · On-site

$20.15 - $21.15/hr

The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...

Hobby Lobby

Customer Service Manager

Saint Peters, MO · On-site

$20.15 - $21.15/hr

The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...

Safe Fleet

Customer Service Manager

Belton, MO · On-site

Description Customer Service Manager ROM Manufacturing Position Summary The Customer Service Manager is responsible for leading and developing the customer service function to deliver exceptional ...

Safe Fleet

Customer Service Manager

Belton, MO · On-site

Customer Service Manager  ROM Manufacturing  Position Summary  The Customer Service Manager is responsible for leading and developing the customer service function to deliver exceptional ...

Moser's

Customer Service Manager

Fulton, MO · On-site

$16 - $17/hr

Customer Service Manager - Immediate Opening Location: Moser's Grocery Store - Fulton, MO FLSA Status: Non-exempt Get Paid. Get Perks. Get Ownership. Join a 100% employee-owned company where your ...

Moser's

Customer Service Manager

Fulton, MO · On-site

$16 - $17/hr

Customer Service Manager - Immediate Opening Location: Moser's Grocery Store - Fulton, MO FLSA Status: Non-exempt Get Paid. Get Perks. Get Ownership. Join a 100% employee-owned company where your ...

Pro Food Systems, Inc

Customer Service Manager

Fulton, MO · On-site

$16 - $17/hr

Customer Service Manager - Immediate Opening Location: Moser's Grocery Store - Fulton, MO FLSA Status: Non-exempt Get Paid. Get Perks. Get Ownership. Join a 100% employee-owned company where your ...

Copeland

Customer Service Manager

Saint Louis, MO · On-site +1

The Customer Service Manager will partner closely with Sales, Operations, Supply Chain, Technical Support, Manufacturing, and other cross-functional teams to ensure a positive customer experience and ...

Socket Fiber

Customer Service Manager

Columbia, MO · On-site

A Day in the Life The Customer Service Manager is responsible for leading and developing the customer service team to deliver exceptional customer experience to residential and business fiber ...

Copeland LP

Customer Service Manager

Saint Louis, MO · On-site

$75 - $110/hr

The Customer Service Manager will partner closely with Sales, Operations, Supply Chain, Technical Support, Manufacturing, and other cross‑functional teams to ensure a positive customer experience ...

Copeland

Customer Service Manager

Saint Louis, MO · On-site

$75 - $105/hr

The Customer Service Manager is responsible for leading customer service operations and supporting service excellence across multiple customer-facing teams. This role oversees daily customer service ...

Copeland

Customer Service Manager

Saint Louis, MO · On-site

The Customer Service Manager will partner closely with Sales, Operations, Supply Chain, Technical Support, Manufacturing, and other cross-functional teams to ensure a positive customer experience and ...

Bodycote plc

Customer Service Manager

California, MO · On-site

$95 - $110/hr

Position Summary Based in Rancho Dominguez, CA under the direction of the General Manager, the Customer Service Manager will perform the essential job duties, as the liaison between the customers ...

next page

Showing results 1-20

All JobsCustomer Service JobsVirtual Customer Service Manager JobsVirtual Customer Service Manager Jobs in Missouri

Virtual Customer Service Manager information

See Missouri salary details

$23K

$54.4K

$94.7K

How much do virtual customer service manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for virtual customer service manager in Missouri is $54,403.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,500.00 and $65,700.00 per year, depending on experience, location, and employer.

What does a virtual customer service manager do?

A Virtual Customer Service Manager oversees a team of customer service representatives who work remotely. Their main responsibilities include ensuring high-quality customer support, monitoring team performance, implementing service strategies, and resolving escalated customer issues. They use various digital tools to communicate with their team and analyze service metrics to improve customer satisfaction. Additionally, they are responsible for recruiting, training, and supporting their remote staff.

How does a virtual customer service manager effectively lead and support a remote customer service team?

A Virtual Customer Service Manager typically relies on digital communication tools and regular video meetings to lead their team, ensuring clear expectations and ongoing support. They monitor key performance metrics, provide constructive feedback, and foster team cohesion through virtual team-building activities. Managing time zones and maintaining team morale can be challenging, but successful managers utilize collaborative platforms and prioritize open communication to overcome these hurdles. Additionally, they often collaborate closely with other departments like IT and HR to resolve technical issues and facilitate training opportunities.

What are the key skills and qualifications needed to thrive as a virtual customer service manager, and why are they important?

To excel as a Virtual Customer Service Manager, you need strong leadership abilities, problem-solving skills, and prior experience in customer service management. Familiarity with CRM software, helpdesk platforms, and remote collaboration tools is typically required, along with certifications like Certified Customer Service Manager (CCSM) being advantageous. Outstanding communication, emotional intelligence, and the ability to motivate remote teams are crucial soft skills. These competencies enable effective remote team management, ensure high service quality, and foster a positive virtual work environment.

What is the difference between Virtual Customer Service Manager vs Virtual Customer Support Specialist?

AspectVirtual Customer Service ManagerVirtual Customer Support Specialist
CredentialsCustomer service management experience, leadership skillsCustomer service or support certifications, technical knowledge
Work EnvironmentOversees teams, manages customer service strategiesHandles customer inquiries, provides technical support
Employer & Industry UsageRetail, tech, service industries with team managementTech companies, e-commerce, service providers
Search & Comparison IntentManagement, leadership, team oversightTechnical support, customer assistance

The Virtual Customer Service Manager focuses on overseeing customer service teams and strategies, requiring leadership skills and management experience. In contrast, the Virtual Customer Support Specialist handles direct customer inquiries, often with technical or product support expertise. Both roles are vital in customer service but differ in scope and responsibilities.

What is a remote virtual customer service manager job?

A remote virtual customer service manager oversees customer support teams and operations from a remote location, ensuring service quality and efficiency. The role typically requires strong communication skills, experience with customer service tools, and the ability to manage teams virtually, often involving scheduling, training, and performance monitoring.

What are the most commonly searched types of Virtual Customer Service jobs in Missouri?

The most popular types of Virtual Customer Service jobs in Missouri are:

What are popular job titles related to Virtual Customer Service Manager jobs in Missouri?

For Virtual Customer Service Manager jobs in Missouri, the most frequently searched job titles are:

What job categories do people searching Virtual Customer Service Manager jobs in Missouri look for?

The top searched job categories for Virtual Customer Service Manager jobs in Missouri are:

What cities in Missouri are hiring for Virtual Customer Service Manager jobs?

Cities in Missouri with the most Virtual Customer Service Manager job openings:

Virtual Customer Service Manager jobs near you
Infographic showing various Virtual Customer Service Manager job openings in Missouri as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $54,403 per year, or $26.2 per hour.

Customer Service Manager

Hobby Lobby Careers

Saint Peters, MO

$20.15 - $21.15/hr

Full-time

Re-posted 3 days ago

Hobby Lobby rating

6.3

Company rating: 6.3 out of 10

Based on 893 frontline employees who took The Breakroom Quiz

18th of 39 rated national retailers

Job description

New opportunity available for a Customer Service Manager.
The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY.
Responsibilities:

  • Perform duties as front-end manager
  • Assist customers with returns
  • Manage registers
  • Assist customers as needed
  • Provide excellent customer service

Starting full-time range - $20.15 - $21.15 per hour

What Hobby Lobby employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Hobby Lobby logo

About Hobby Lobby

Sourced by ZipRecruiter

Hobby Lobby is Primarily an Arts and Crafts store but also includes Hobbies, Picture framing, Jewelry making, Fabrics, Floral and Wedding supplies, Cards and Party ware, Baskets, Wearable art, Home decor and Holiday Merchandise. Corporate headquarters include over 12 million square feet of manufacturing, distribution and an office complex in Oklahoma City. What began as a $600 start up, Continues to grow and expand enabling customers across the Nation to Live a Creative Life.

Industry

Retail and manufacturing

Company size

10,000+ Employees

Headquarters location

Oklahoma City, OK, US

View All Hobby Lobby Jobs

Apply