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Virtual Customer Service Manager Jobs in Kansas (NOW HIRING)

Foley Equipment Company

Service Manager

Olathe, KS · On-site

The Service Manager is responsible for running an efficient and profitable service department. You ... Communicate and follow up with customers * Collaborate, manage and maintain effective working ...

EquipmentShare

Service Manager

Garden City, KS · On-site

We're hiring a Service Manager at our rental facility in Garden City, KS , and we're looking for ... Maintain and nurture existing customer relationships to ensure that our customers are 100 ...

EquipmentShare

Service Manager

Garden City, KS · On-site

We're hiring a Service Manager at our rental facility in Garden City, KS , and we're looking for ... Maintain and nurture existing customer relationships to ensure that our customers are 100 ...

LANDMARK IMPLEMENT INC

Service Manager

Smith Center, KS · On-site

Purpose Oversees service operations within the dealership to ensure internal and external customer ... Manages recruiting, staffing and employee development activities for employees reporting to this ...

HyVee

Service Manager

Kansas City, KS · On-site

Service Manager Department: Grocery FLSA : Non-Exempt General Function : Provides prompt, efficient ... Customer focused * Professionalism Reporting Relations: Accountable and Reports to: District Store ...

HyVee

Service Manager

Shawnee, KS · On-site

Service Manager Department: Grocery FLSA : Non-Exempt General Function : Provides prompt, efficient ... Customer focused * Professionalism Reporting Relations: Accountable and Reports to: District Store ...

Hy-Vee, Inc.

Service Manager

Prairie Village, KS · On-site

Service Manager Department: Grocery FLSA : Non-Exempt General Function : Provides prompt, efficient ... Customer focused * Professionalism Reporting Relations: Accountable and Reports to: District Store ...

HyVee

Service Manager

Lenexa, KS

Service Manager Department: Grocery FLSA : Non-Exempt General Function : Provides prompt, efficient ... Customer focused * Professionalism Reporting Relations: Accountable and Reports to: District Store ...

HyVee

Service Manager

Topeka, KS · On-site

Service Manager Department: Grocery FLSA : Non-Exempt General Function : Provides prompt, efficient ... Customer focused * Professionalism Reporting Relations: Accountable and Reports to: District Store ...

Hy-Vee, Inc.

Service Manager

Shawnee, KS · On-site

Service Manager Department: Grocery FLSA : Non-Exempt General Function : Provides prompt, efficient ... Customer focused * Professionalism Reporting Relations: Accountable and Reports to: District Store ...

HyVee

Service Manager

Shawnee, KS · On-site

Service Manager Department: Grocery FLSA : Non-Exempt General Function : Provides prompt, efficient ... Customer focused * Professionalism Reporting Relations: Accountable and Reports to: District Store ...

Astec Industries

Service Manager

Parsons, KS

Leveraging innovative solutions and technologies, we serve customers all over the world. We're ... The Manager oversees the Field Service Technicians, ensuring that all Powe Flame equipment operates ...

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Showing results 41-60

All JobsCustomer Service JobsVirtual Customer Service Manager JobsVirtual Customer Service Manager Jobs in Kansas

Virtual Customer Service Manager information

See Kansas salary details

$21.9K

$51.7K

$90.1K

How much do virtual customer service manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for virtual customer service manager in Kansas is $51,726.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,600.00 and $62,400.00 per year, depending on experience, location, and employer.

What does a virtual customer service manager do?

A Virtual Customer Service Manager oversees a team of customer service representatives who work remotely. Their main responsibilities include ensuring high-quality customer support, monitoring team performance, implementing service strategies, and resolving escalated customer issues. They use various digital tools to communicate with their team and analyze service metrics to improve customer satisfaction. Additionally, they are responsible for recruiting, training, and supporting their remote staff.

What are the key skills and qualifications needed to thrive as a virtual customer service manager, and why are they important?

To excel as a Virtual Customer Service Manager, you need strong leadership abilities, problem-solving skills, and prior experience in customer service management. Familiarity with CRM software, helpdesk platforms, and remote collaboration tools is typically required, along with certifications like Certified Customer Service Manager (CCSM) being advantageous. Outstanding communication, emotional intelligence, and the ability to motivate remote teams are crucial soft skills. These competencies enable effective remote team management, ensure high service quality, and foster a positive virtual work environment.

How does a virtual customer service manager effectively lead and support a remote customer service team?

A Virtual Customer Service Manager typically relies on digital communication tools and regular video meetings to lead their team, ensuring clear expectations and ongoing support. They monitor key performance metrics, provide constructive feedback, and foster team cohesion through virtual team-building activities. Managing time zones and maintaining team morale can be challenging, but successful managers utilize collaborative platforms and prioritize open communication to overcome these hurdles. Additionally, they often collaborate closely with other departments like IT and HR to resolve technical issues and facilitate training opportunities.

What is the difference between Virtual Customer Service Manager vs Virtual Customer Support Specialist?

AspectVirtual Customer Service ManagerVirtual Customer Support Specialist
CredentialsCustomer service management experience, leadership skillsCustomer service or support certifications, technical knowledge
Work EnvironmentOversees teams, manages customer service strategiesHandles customer inquiries, provides technical support
Employer & Industry UsageRetail, tech, service industries with team managementTech companies, e-commerce, service providers
Search & Comparison IntentManagement, leadership, team oversightTechnical support, customer assistance

The Virtual Customer Service Manager focuses on overseeing customer service teams and strategies, requiring leadership skills and management experience. In contrast, the Virtual Customer Support Specialist handles direct customer inquiries, often with technical or product support expertise. Both roles are vital in customer service but differ in scope and responsibilities.

What are the most commonly searched types of Virtual Customer Service jobs in Kansas? The most popular types of Virtual Customer Service jobs in Kansas are:
What are popular job titles related to Virtual Customer Service Manager jobs in Kansas? For Virtual Customer Service Manager jobs in Kansas, the most frequently searched job titles are:
What job categories do people searching Virtual Customer Service Manager jobs in Kansas look for? The top searched job categories for Virtual Customer Service Manager jobs in Kansas are:
What cities in Kansas are hiring for Virtual Customer Service Manager jobs? Cities in Kansas with the most Virtual Customer Service Manager job openings:
Virtual Customer Service Manager jobs near you
Infographic showing various Virtual Customer Service Manager job openings in Kansas as of June 2026, with employment types broken down into 1% As Needed, 70% Full Time, 24% Part Time, 4% Contract, and 1% Nights. Highlights an 49% Physical, 1% Hybrid, and 50% Remote job distribution, with an average salary of $51,726 per year, or $24.9 per hour.

Service Manager

Beloit Auto & Truck Plaza, Inc

Beloit, KS

Other

PTO

Re-posted 25 days ago

Job description

Service Manager 

Beloit Auto & Truck Plaza – Beloit, KS 
Full-Time | Competitive Pay | Relocation Assistance Available 

Job Summary 

Beloit Auto & Truck Plaza is seeking a motivated and experienced Service Manager to lead and grow our Service Department. We are looking for the right leader — someone with automotive service experience, strong communication skills, and the drive to build a high-performing team. 

Management experience is preferred, but we are willing to train the right candidate with a strong service background and leadership potential. 

If you are ready to take ownership of a department, build culture, and make an impact in a supportive dealership environment, we want to talk to you. 

Responsibilities 

  • Lead and manage daily operations of the Service Department 

  • Oversee service advisors and technicians 

  • Drive customer satisfaction and retention 

  • Monitor KPIs, productivity, and department profitability 

  • Schedule workflow and manage repair order processes 

  • Maintain strong communication between sales and service departments 

  • Recruit, train, and develop team members 

  • Ensure a positive, professional customer experience 

Qualifications 

  • Automotive service experience required (Advisor, Technician, Shop Foreman, or Management) 

  • Leadership mindset with strong organizational skills 

  • Ability to motivate and manage a team 

  • Strong customer service and communication skills 

  • Knowledge of dealership service operations preferred 

  • Valid driver’s license 

Compensation & Benefits 

  • Competitive salary (based on experience) 

  • Performance-based bonuses 

  • Paid time off 

  • Professional development and training 

  • Supportive ownership and leadership team 

  • Relocation assistance available for the right candidate 

Why Join Beloit Auto & Truck Plaza? 

We are a community-focused dealership with a loyal customer base and a reputation for doing things the right way. This is not a corporate store where you are just a number. Here, your leadership matters, your ideas are heard, and your success is supported. 

We are committed to long-term growth — both for our dealership and for the right leader who joins our team. 

Apply today with your resume and take the next step in your automotive leadership career. 

Apply