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Virtual Customer Service Agent Jobs in Villa Rica, GA

Alphabe Insight Inc

Customer Service Agent

Atlanta, GA · On-site

$47K - $51K/yr

Job Summary We are seeking a friendly and customer-focused Customer Service Agent to deliver exceptional service and create positive customer experiences. This role is ideal for individuals who enjoy ...

Hofmann

Customer Service Agent

Atlanta, GA · On-site

$20/hr

Temp Customer Service Agent, Logistics Location: Atlanta, GA Starting Pay: $20.00 per hour Responsibilities * Provide customer support for logistics orders via phone and email (status, appointments ...

Elevare Branding

Customer Service Agent

Atlanta, GA · On-site

$15 - $20/hr

Sixt is looking for a Customer Service Agent to deliver exceptional customer service to customers from around the world. You will provide customers with accurate information and take detailed and ...

New

Unifi

Airport Customer Service Agent (Full-Time)

Atlanta, GA · On-site

$15 - $20/hr

General information Job Title Airport Customer Service Agent (Full-Time) Date Friday, August 7, 2026 Entity Unifi Aviation, LLC State Georgia City Atlanta Base Pay Rate: $ 15.50 Full/Part Time ...

Unifi

Airport Customer Service Agent (Full-Time)

Atlanta, GA · On-site

$15 - $20/hr

Airport Customer Service Agent (Full-Time) Airport Customer Service Agent Unifi has decades of experience in the aviation services industry. We continue to innovate, adapt, and grow by leaning on our ...

New

Menzies Aviation

Customer Service Agent

Atlanta, GA · On-site

$15 - $20/hr

Passenger Services Team Member As a member of our passenger services team, you will be responsible ... Provide information to customers. * Maintain liaison with Airlines and Customer Representatives and ...

Unifi

Airport Customer Service Agent (Full-Time)

Atlanta, GA · On-site

$15 - $20/hr

General information Job Title Airport Customer Service Agent (Full-Time) Date Friday, August 7, 2026 Entity Unifi Aviation, LLC State Georgia City Atlanta Base Pay Rate: $ 15.50 Full/Part Time ...

New

Budget Rent a Car

Customer Service & Rental Agent

Marietta, GA · On-site

$14.75 - $19.75/hr

Budget Rent a Car of Atlanta is currently accepting applications for a Customer Service Agent at our Marietta location. We offer competitive pay, paid vacations, paid holidays, incentive bonuses ...

Budget Rent a Car

Customer Service & Rental Agent

Marietta, GA · On-site

$14.75 - $19.75/hr

Budget Rent a Car of Atlanta is currently accepting applications for a Customer Service Agent at our Marietta location. We offer competitive pay, paid vacations, paid holidays, incentive bonuses ...

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Showing results 21-40

All JobsCustomer Service Agent JobsVirtual Customer Service Agent JobsVirtual Customer Service Agent Jobs in Villa Rica, GA

Virtual Customer Service Agent information

See Villa Rica, GA salary details

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How much do virtual customer service agent jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for virtual customer service agent in Villa Rica, GA is $15.86, according to ZipRecruiter salary data. Most workers in this role earn between $13.03 and $17.40 per hour, depending on experience, location, and employer.

What is a virtual customer service agent?

Virtual Customer Service Agents are professionals who provide customer support remotely, usually via phone, email, chat, or other online platforms. They assist customers with inquiries, troubleshoot problems, process orders, and handle complaints from a location outside of a traditional call center. This role often requires strong communication skills, technical proficiency, and the ability to work independently from home or another remote location. Virtual agents are employed by a wide range of industries, including retail, technology, finance, and healthcare. As businesses increasingly adopt online support models, the demand for virtual customer service agents continues to grow.

What is the difference between Virtual Customer Service Agent vs Virtual Call Center Representative?

AspectVirtual Customer Service AgentVirtual Call Center Representative
CredentialsCustomer service skills, basic computer proficiencyCustomer service skills, call handling experience
Work EnvironmentRemote, home-based or officeRemote, home-based or office
Industry UsageRetail, tech, healthcare, various sectorsTelecommunications, tech, retail
Job FocusHandling customer inquiries, support, troubleshootingAnswering calls, resolving issues, sales

Both roles involve remote customer interaction, but Virtual Customer Service Agents typically focus on support and troubleshooting across various industries, while Virtual Call Center Representatives often handle inbound calls for sales or service in call center environments. The skills and work settings are similar, making them closely related roles in the customer service industry.

What are some common challenges virtual customer service agents face when working remotely, and how can they be overcome?

Virtual Customer Service Agents often encounter challenges such as managing distractions at home, maintaining clear communication with both customers and team members, and handling high volumes of inquiries efficiently. To overcome these obstacles, it's important to establish a dedicated workspace, use collaboration tools effectively, and set clear boundaries to minimize interruptions. Regular check-ins with supervisors and peers also help maintain a sense of connection and ensure alignment with team goals.

What does a virtual customer service agent do?

Virtual customer service agents assist customers with orders, billing services, tracking shipments, or answering questions online about a product or service their employer offers. As a virtual customer service agent, you work remotely from home or another location outside of the office and have calls or live chats forwarded to you or you respond to emails on your company’s network. Your specific responsibilities vary, depending on the specific products or services offered by your employer and the industry. General job duties include assisting customers to find the right product or service for their needs, tracking and logging customer interactions, resolving complaints, and connecting them with specialists or managers when you cannot answer their questions.

What are the key skills and qualifications needed to thrive as a virtual customer service agent, and why are they important?

To thrive as a Virtual Customer Service Agent, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and ticketing systems is typically required. Patience, empathy, and adaptability help agents provide outstanding service and handle challenging situations effectively. These skills ensure efficient, high-quality support that builds customer trust and satisfaction in remote work environments.
More about Virtual Customer Service Agent jobs
What are popular job titles related to Virtual Customer Service Agent jobs in Villa Rica, GA? For Virtual Customer Service Agent jobs in Villa Rica, GA, the most frequently searched job titles are:
What cities near Villa Rica, GA are hiring for Virtual Customer Service Agent jobs? Cities near Villa Rica, GA with the most Virtual Customer Service Agent job openings:
Virtual Customer Service Agent jobs near you
Infographic showing various Virtual Customer Service Agent job openings in Villa Rica, GA as of August 2026, with employment types broken down into 81% Full Time, and 19% Part Time. Highlights an 100% In-person job distribution, with an average salary of $32,988 per year, or $15.9 per hour.

Customer Service Agent

Alphabe Insight Inc

Atlanta, GA • On-site

$47K - $51K/yr

Other

Re-posted yesterday

Job description

Company Description
At Entertainment Travel Associates, we specialize in providing exceptional travel experiences tailored to our clients' unique needs. Based in Tampa, FL, our team is dedicated to delivering seamless service, unforgettable journeys, and a commitment to excellence in the travel and entertainment industry. Join us and become part of a growing company where professionalism meets passion.
Job Description
Job Summary
We are seeking a friendly and customer-focused Customer Service Agent to deliver exceptional service and create positive customer experiences. This role is ideal for individuals who enjoy helping others, solving problems, and building strong customer relationships in a collaborative, fast-paced environment.
Responsibilities
  • Welcome customers and provide friendly, professional assistance.
  • Respond to customer inquiries regarding products and services.
  • Resolve customer concerns promptly and professionally.
  • Identify customer needs and recommend appropriate solutions.
  • Build positive customer relationships through outstanding service.
  • Maintain organized records of customer interactions.
  • Support customer satisfaction and service quality initiatives.
  • Collaborate with team members to achieve service goals.
  • Follow company customer service standards and procedures.
  • Participate in ongoing training and professional development.
Benefits
  • Paid training
  • Career advancement opportunities
  • Professional development programs
  • Supportive work environment
  • Performance-based growth opportunities
  • Employee recognition programs
  • Ongoing mentorship and coaching
Qualifications
  • High school diploma or equivalent required.
  • Strong communication and interpersonal skills.
  • Excellent customer service and problem-solving abilities.
  • Positive attitude and professional demeanor.
  • Strong organizational and multitasking skills.
  • Ability to work effectively in a collaborative, team-oriented environment.
  • Reliable, adaptable, and detail-oriented.
  • Previous customer-facing experience is a plus but not required.
Additional Information
  • Competitive Salary: $47,000 - $51,000 annually.
  • Opportunities for professional growth and career advancement.
  • Comprehensive training and ongoing development.
  • Supportive, collaborative, and inclusive work environment.
  • Performance recognition and advancement opportunities.
  • Develop valuable skills in business development, client relations, communication, negotiation, and leadership.
  • Full-Time Position.

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