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Virtual Customer Service Agent Jobs in Atlanta, GA

VIRTUAL Customer Service

Atlanta, GA · On-site

$14.50 - $18.25/hr

Weekly virtual workshops * Leadership conventions * Ongoing coaching * Advanced technology and ... Build lasting client relationships through exceptional service * Participate in ongoing training ...

VIRTUAL Customer Service

Atlanta, GA · On-site +1

$14.50 - $18.25/hr

Weekly virtual workshops * Leadership conventions * Ongoing coaching * Advanced technology and ... Build lasting client relationships through exceptional service * Participate in ongoing training ...

Remote Customer Service Agent

Roswell, GA · Remote

$14.25 - $19/hr

Customer Service Agent -- Independent Contractor (Remote) Location ... Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ...

Remote Customer Service Agent

Douglasville, GA · Remote

$13.75 - $18.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location ... Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ...

Remote Customer Service Agent

Mcdonough, GA · Remote

$14.25 - $19/hr

Customer Service Agent -- Independent Contractor (Remote) Location ... Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ...

Remote Customer Service Agent

Griffin, GA · Remote

$13.75 - $18.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location ... Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ...

Remote Customer Service Agent

Decatur, GA · Remote

$15.25 - $20.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location ... Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ...

Remote Customer Service Agent

Smyrna, GA · Remote

$15.25 - $20.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location ... Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ...

Remote Customer Service Agent

Canton, GA · Remote

$14.75 - $19.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location ... Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ...

Remote Customer Service Agent

Marietta, GA · Remote

$14.75 - $19.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location ... Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ...

Remote Customer Service Agent

Kennesaw, GA · Remote

$14.25 - $19.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location ... Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ...

Remote Customer Service Agent

Cumming, GA · Remote

$13.75 - $18.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location ... Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ...

Remote Customer Service Agent

Dallas, GA · Remote

$14 - $18.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location ... Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ...

Remote Customer Service Agent

Acworth, GA · Remote

$13.75 - $18.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location ... Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ...

Remote Customer Service Agent

Conyers, GA · Remote

$13.50 - $18.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location ... Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ...

Remote Customer Service Agent

Lithonia, GA · Remote

$14.25 - $19/hr

Customer Service Agent -- Independent Contractor (Remote) Location ... Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ...

Remote Customer Service Agent

Stockbridge, GA · Remote

$13.25 - $17.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location ... Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ...

Remote Customer Service Agent

Woodstock, GA · Remote

$14 - $18.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location ... Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ...

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Showing results 1-20

Virtual Customer Service Agent information

See Atlanta, GA salary details

$9

$17

$26

How much do virtual customer service agent jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for virtual customer service agent in Atlanta, GA is $17.47, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $19.18 per hour, depending on experience, location, and employer.

What is a virtual customer service agent?

Virtual Customer Service Agents are professionals who provide customer support remotely, usually via phone, email, chat, or other online platforms. They assist customers with inquiries, troubleshoot problems, process orders, and handle complaints from a location outside of a traditional call center. This role often requires strong communication skills, technical proficiency, and the ability to work independently from home or another remote location. Virtual agents are employed by a wide range of industries, including retail, technology, finance, and healthcare. As businesses increasingly adopt online support models, the demand for virtual customer service agents continues to grow.

What does a virtual customer service agent do?

Virtual customer service agents assist customers with orders, billing services, tracking shipments, or answering questions online about a product or service their employer offers. As a virtual customer service agent, you work remotely from home or another location outside of the office and have calls or live chats forwarded to you or you respond to emails on your company’s network. Your specific responsibilities vary, depending on the specific products or services offered by your employer and the industry. General job duties include assisting customers to find the right product or service for their needs, tracking and logging customer interactions, resolving complaints, and connecting them with specialists or managers when you cannot answer their questions.

What are the key skills and qualifications needed to thrive as a virtual customer service agent, and why are they important?

To thrive as a Virtual Customer Service Agent, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and ticketing systems is typically required. Patience, empathy, and adaptability help agents provide outstanding service and handle challenging situations effectively. These skills ensure efficient, high-quality support that builds customer trust and satisfaction in remote work environments.

What are some common challenges virtual customer service agents face when working remotely, and how can they be overcome?

Virtual Customer Service Agents often encounter challenges such as managing distractions at home, maintaining clear communication with both customers and team members, and handling high volumes of inquiries efficiently. To overcome these obstacles, it's important to establish a dedicated workspace, use collaboration tools effectively, and set clear boundaries to minimize interruptions. Regular check-ins with supervisors and peers also help maintain a sense of connection and ensure alignment with team goals.

What is the difference between Virtual Customer Service Agent vs Virtual Call Center Representative?

AspectVirtual Customer Service AgentVirtual Call Center Representative
CredentialsCustomer service skills, basic computer proficiencyCustomer service skills, call handling experience
Work EnvironmentRemote, home-based or officeRemote, home-based or office
Industry UsageRetail, tech, healthcare, various sectorsTelecommunications, tech, retail
Job FocusHandling customer inquiries, support, troubleshootingAnswering calls, resolving issues, sales

Both roles involve remote customer interaction, but Virtual Customer Service Agents typically focus on support and troubleshooting across various industries, while Virtual Call Center Representatives often handle inbound calls for sales or service in call center environments. The skills and work settings are similar, making them closely related roles in the customer service industry.

What are the most commonly searched types of Customer Service Agent jobs in Atlanta, GA?

The most popular types of Customer Service Agent jobs in Atlanta, GA are:

What are popular job titles related to Virtual Customer Service Agent jobs in Atlanta, GA?

For Virtual Customer Service Agent jobs in Atlanta, GA, the most frequently searched job titles are:

What job categories do people searching Virtual Customer Service Agent jobs in Atlanta, GA look for?

The top searched job categories for Virtual Customer Service Agent jobs in Atlanta, GA are:

What cities near Atlanta, GA are hiring for Virtual Customer Service Agent jobs?

Cities near Atlanta, GA with the most Virtual Customer Service Agent job openings:

Infographic showing various Virtual Customer Service Agent job openings in Atlanta, GA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, 2% Contract, and 1% Nights. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $36,343 per year, or $17.5 per hour.

VIRTUAL Customer Service

Atlanta, GA • On-site

Ail
Software Development • 11 - 50 employees

$14.50 - $18.25/hr

Other

Medical, Life

Posted 15 days ago


Job description

Ignite Your Career with AO Globe Life

100% Remote | Flexible Schedule | Performance-Based Growth

Build a Career Where Your Potential Has No Limits

Are you ready to take control of your future with a career that rewards ambition, supports professional growth, and offers the flexibility to work from anywhere?

AO Globe Life is expanding, and we're looking for motivated, goal-oriented individuals who are eager to build a rewarding long-term career while helping protect working families across North America.

Whether you're starting fresh or looking for a new opportunity, we provide the training, mentorship, and support to help you succeed in a fully remote environment.

Why Join AO Globe Life? 🌎 Work From Home Flexibility

Enjoy the freedom of working remotely while creating a schedule that supports your lifestyle and personal goals.

📚 Industry-Leading Training & Mentorship

No prior insurance experience? No problem. Receive comprehensive onboarding, one-on-one coaching, and ongoing mentorship from experienced leaders committed to your success.

💰 Weekly Pay + Performance Bonuses

Earn weekly compensation with opportunities for bonuses, incentives, residual income, and career advancement based on your performance.

❤️ Comprehensive Benefits

Eligible representatives may receive:

  • Company-supported life insurance

  • Accidental death coverage

  • Health insurance reimbursement

  • Leadership development opportunities

🤝 Union-Supported Environment

Work within a supportive, union-backed structure focused on professionalism, collaboration, and long-term success.

📈 Professional Development

Continue growing through:

  • Weekly virtual workshops

  • Leadership conventions

  • Ongoing coaching

  • Advanced technology and digital tools

  • Career advancement opportunities

✈️ Incentive Trips & Recognition

Top performers may qualify for:

  • Leadership retreats

  • Incentive travel

  • Recognition programs

  • Team-building events

  • Performance awards

What You'll Do

As a Remote Benefits Representative, you'll:

  • Meet with clients through scheduled Zoom and phone consultations

  • Educate families on supplemental benefit programs

  • Help clients choose solutions that fit their needs

  • Build lasting client relationships through exceptional service

  • Participate in ongoing training and professional development

  • Work independently while collaborating with a supportive remote team

What We're Looking For

Successful candidates typically demonstrate:

🚀 Coachability

A willingness to learn, grow, and apply new skills through mentorship and training.

🌟 Positive Attitude

A professional, energetic mindset with a genuine desire to help others.

💪 Strong Work Ethic

Self-motivated individuals who take ownership of their goals and consistently strive for excellence.

🤝 Excellent Communication Skills

Ability to build trust, explain information clearly, and develop strong client relationships.

📈 Growth Mindset

Adaptable professionals who embrace feedback, continuous learning, and personal development.

No previous insurance experience is required. We value integrity, coachability, professionalism, and a commitment to helping others succeed.

Minimum Requirements
  • Must be legally authorized to work in the United States

  • Reliable high-speed internet connection

  • Windows-based computer with webcam

  • Professional workspace suitable for virtual meetings

  • Ability to obtain any required state insurance licensing (licensing guidance provided)

About AO Globe Life

For more than 70 years, AO Globe Life has proudly served working families by partnering with labor unions, credit unions, veteran organizations, and associations across North America.

Our remote-first culture is built on mentorship, opportunity, integrity, and performance—providing individuals with the tools and support needed to build meaningful, long-term careers.

Ready to Ignite Your Career?

If you're looking for a career where your effort is recognized, your growth is supported, and your success is truly in your hands, we'd love to hear from you.

Submit your resume and compensation expectations to be considered.

All interviews are conducted virtually via Zoom for your convenience and accessibility.

Work remotely. Grow confidently. Build a future without limits.