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Part Time Customer Service Agent Jobs in Atlanta, GA

Zifty

Part Time Customer Care

Decatur, GA · On-site

$20 - $22/hr

Zifty has a part-time opening that average 30 hours a week that is based in downtown Decatur, GA ... Customer service experience * Excellent verbal and written communication skills * Sense of urgency

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Part Time Customer Service Agent information

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How much do part time customer service agent jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for part time customer service agent in Atlanta, GA is $17.47, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $19.18 per hour, depending on experience, location, and employer.

What is the difference between Part Time Customer Service Agent vs Part Time Call Center Representative?

AspectPart Time Customer Service AgentPart Time Call Center Representative
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRetail stores, service centers, online supportCall centers, telecommunication companies, customer support centers
Employer & Industry UsageRetail, hospitality, e-commerceTelecom, tech support, insurance
Search & Comparison IntentCustomer service roles, part-time customer supportCall center jobs, telephonic customer service

Both roles involve assisting customers, but Part Time Customer Service Agents often work face-to-face or online in retail or service environments, while Part Time Call Center Representatives primarily handle customer inquiries via phone in call centers. The required skills and credentials are similar, but the work setting differs.

How do part time customer service agents typically balance workload and shift flexibility?

Part-time customer service agents often benefit from flexible scheduling, which can make it easier to balance work with personal commitments or other jobs. However, this flexibility may also mean adjusting to varying shift times, including evenings or weekends, depending on the employer’s needs. Clear communication with your supervisor and proactive shift planning can help manage workload expectations. Most teams use scheduling software to coordinate coverage and allow agents to swap shifts when needed, fostering a supportive team environment.

What are the key skills and qualifications needed to thrive as a part time customer service agent?

To thrive as a Part Time Customer Service Agent, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic computer applications is typically required. Patience, active listening, and a positive attitude help agents build rapport and effectively resolve customer issues. These skills ensure customer satisfaction, efficient service delivery, and contribute to a positive brand reputation.

What is a part time customer service agent?

Part time customer service agents are employees who assist customers with inquiries, complaints, and other service-related issues, but work fewer hours than full-time staff—typically less than 35 hours per week. Their main responsibilities include answering calls or emails, resolving problems, providing information about products or services, and ensuring customer satisfaction. Part time positions offer flexibility for those balancing other commitments, such as students or individuals seeking supplemental income. While their hours may be limited, they are still expected to deliver professional and efficient service to customers.

What are the most commonly searched types of Customer Service Agent jobs in Atlanta, GA?

The most popular types of Customer Service Agent jobs in Atlanta, GA are:

What are popular job titles related to Part Time Customer Service Agent jobs in Atlanta, GA?

For Part Time Customer Service Agent jobs in Atlanta, GA, the most frequently searched job titles are:

What job categories do people searching Part Time Customer Service Agent jobs in Atlanta, GA look for?

The top searched job categories for Part Time Customer Service Agent jobs in Atlanta, GA are:

What cities near Atlanta, GA are hiring for Part Time Customer Service Agent jobs?

Cities near Atlanta, GA with the most Part Time Customer Service Agent job openings:

Part Time Customer Service Agent jobs near you
Infographic showing various Part Time Customer Service Agent job openings in Atlanta, GA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, and 5% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $36,343 per year, or $17.5 per hour.

Part-Time Customer Service Agent- ATL Airport

PrimeFlight Aviation Services

Atlanta, GA • On-site

$15 - $20/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 hours ago

Job description

WHERE FRIENDLY TAKES FLIGHT - BECOME A CUSTOMER SERVICE AGENT SUPERVISOR TODAY!
Interested in working in aviation? Are you looking for a job with stability and growth opportunities? If you are looking for a career with growth potential and work well in a fast-paced, team-oriented environment, we want to speak to you!
WHY WORK FOR PRIMEFLIGHT?
  • Enjoy benefits like 401(k) with matching, health, dental, vision, and life insurance, paid time off, growth opportunities, and more (*Benefits may vary based on eligibility)
  • We are committed to being a leading provider of commercial services within the aviation industry
  • Our teams focus on maintaining a positive working environment and treating all team members with respect
  • With more than 200 locations across the world, we offer opportunities for career progression

SUMMARY OVERVIEW
The Customer Service Supervisor is responsible for supervising and leading a team of customer service agents to ensure a smooth and efficient passenger experience. This role involves overseeing check-in and boarding processes, addressing passenger inquiries and concerns, and upholding compliance with airline policies and safety regulations. You will collaborate with various airport departments to optimize passenger services, resolve operational challenges, and contribute to maintaining a positive airport environment. Additionally, you will play a key role in training and developing customer service agents, monitoring performance, and fostering a culture of excellence in customer service delivery.
RESPONSIBILITIES
  • Oversee the daily operations of the customer service team to ensure high-quality passenger assistance
  • Monitor and evaluate the performance of customer service agents, providing feedback and coaching
  • Address and resolve escalated customer complaints and issues effectively
  • Train and mentor customer service staff in best practices and airport-specific procedures
  • Ensure team adherence to airline and airport policies, procedures, and service standards
  • Coordinate staff schedules, breaks, and shift rotations to maintain optimal service levels
  • Implement strategies to enhance customer satisfaction and streamline service processes
  • Maintain up-to-date knowledge of flight information, gate assignments, and airport services
  • Facilitate effective communication between customer service agents and other airport departments
  • Manage ticketing and reservation systems, overseeing booking changes and upgrades
  • Conduct regular team meetings to share updates, gather feedback, and discuss service improvements
  • Prepare reports on customer service activities, incidents, and performance metrics
  • Assist in the development and update of customer service manuals and training materials
  • Foster a positive and collaborative work environment, encouraging teamwork and employee engagement
  • Participate in recruiting and hiring new customer service staff
  • Exemplify PrimeFlight customer service and safety standards
  • Perform any additional duties as assigned by management

QUALIFICATIONS
  • 18 years of age or older
  • Eligible to work in the United States
  • Must have a valid state-issued driver's license with an acceptable driving record
  • Communicate effectively in English (reading, writing, speaking)
  • Minimum of 4 years of airport customer service experience
  • Minimum of 2 years of leadership or supervisory experience
  • Knowledge of the Aviation Industry
  • Ability to access and interpret information in print and electronically, including the use of electronic devices including IPads/Tablets, Computers, and Mobile Devices
  • Effectively communicate with colleagues and clients, both in-person and through electronic means
  • Pass a background check and drug screen
  • Eligibility to acquire needed credentials and clearances (FAA, TSA, Port Authority, U.S. Customs and U.S. Postal- as applicable)
  • Airlines are 24/7, so we need our team members to be flexible to work various shifts including nights, weekends and holidays

To perform this job successfully, an individual must be able to perform each essential requirement satisfactorily. The requirements listed above are representative of the work environment, knowledge, skill, and/or ability. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential requirements.
PHYSICAL ACTIVITY/WORKING CONDITIONS MAY INCLUDE:
  • Ability to lift up to 70 pounds
  • Prolonged standing and walking in an indoor/outdoor environment as applicable
  • May need to reach with arms and grasp with hands
  • May need to push, pull
  • May need to bend, stretch, squat, kneel
  • Exposure to moderate and at times high noise levels
  • Be able to hear and respond to the spoken voice and to audible alarms
  • Tasks may involve repetitive motions of the arms, wrists, hands and/or fingers
  • Specific vision abilities required for this job include: Close vision (clear vision at 20 inches or less); distance vision (clear vision at 20 feet or more); peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); depth perception (three-dimensional vision, ability to judge distances and spatial relationships); ability to adjust focus (ability to adjust the eye to bring an object into sharp focus)

The pay rate listed on this post is what the company reasonably expects to pay for this position. However, individual compensation may vary based on factors including qualifications, skills, competencies, education, and experience.
PrimeFlight Aviation Services, Inc. is proud to be an equal-opportunity employer. All applicants and employees are considered and evaluated for positions at PrimeFlight Aviation Service, Inc. without regard to race, ethnicity, religion, color, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state/province, and local laws.
SMS/Text Communications
By providing your mobile number and opting in, you consent to receive SMS messages from PrimeFlight related solely to recruiting and employment opportunities, such as job postings, application status updates, or interview scheduling. Consent is voluntary and not a condition of applying for employment. Message frequency may vary. Standard message and data rates may apply. Reply STOP to opt out or HELP for assistance. Carriers are not liable for delayed or undelivered messages. Numbers will be used in accordance with this Privacy Policy and not shared for marketing without consent.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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About PrimeFlight Aviation Services

Sourced by ZipRecruiter

PrimeFlight Aviation Services, based in Sugar Land, TX, US, is a leading name in the aviation support industry. The company is particularly recognized for offering high-quality ground handling services, aircraft cleaning, de-icing, and wheelchair services. With a history rooted back in 1964, PrimeFlight has a strong reputation built upon consistently delivering unmatched aviation services. The company operates with a strong commitment to safety, innovation, integrity, and service excellence as its defining core values. Its mission is to provide solutions that drive customer value and operational efficiency, delivering to clients, an impressive service level that redefines the industry standards. Some of its notable achievements include being a preferred partner of some of the world's largest airlines and an exemplary safety record.

Industry

Aviation

Company size

1,001 - 5,000 Employees

Headquarters location

Sugar Land, TX, US

Year founded

2001

Social media

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