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Virtual Customer Service Agent Jobs in Turlock, CA

Fiesta Auto Insurance

Customer Service Agent

Atwater, CA · On-site

$85K - $125K/yr

As a Customer Service Agent you will learn and quickly grow into an Insurance Agent. At Fiesta Auto Insurance G&P you will gain valuable skills, receive paid training and earn uncapped commission ...

Fiesta Auto Insurance

Customer Service Agent

Patterson, CA · On-site

$85K - $125K/yr

As a Customer Service Agent you will learn and quickly grow into an Insurance Agent. At Fiesta Auto Insurance G&P you will gain valuable skills, receive paid training and earn uncapped commission ...

Fiesta Auto Insurance

Customer Service Agent

Merced, CA · On-site

$85K - $125K/yr

As a Customer Service Agent you will learn and quickly grow into an Insurance Agent. At Fiesta Auto Insurance G&P you will gain valuable skills, receive paid training and earn uncapped commission ...

Fiesta Auto Insurance

Customer Service Rep

Empire, CA · On-site

$16.75 - $23/hr

As an Insurance Agent we believe that GREAT SERVICE GO HAND IN HAND WITH SALES, you will be expected to provide and be able to give a WOW LEVEL CUSTOMER SERVICE TO ALL OUR CLIENTS. Location: CA074 ...

Stonebridge Companies

Guest Services Agent

Modesto, CA · On-site

$19/hr

Guest Service Agent Location: Aurora, CO FLSA: Non-Exempt Status: Full-time Reports to: Front ... Strong customer service and communication skills to interact effectively with guests and staff.

HMG Careers

Remote Sales and Service Agent

Riverbank, CA · Remote

$69K/yr

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Escalon, CA · Remote

$69K/yr

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Agent

Merced, CA · Remote

$69K/yr

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Agent

Modesto, CA · Remote

$69K/yr

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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All JobsCustomer Service Agent JobsVirtual Customer Service Agent JobsVirtual Customer Service Agent Jobs in Turlock, CA

Virtual Customer Service Agent information

See Turlock, CA salary details

$10

$19

$28

How much do virtual customer service agent jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for virtual customer service agent in Turlock, CA is $19.10, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $20.96 per hour, depending on experience, location, and employer.

What is a virtual customer service agent?

Virtual Customer Service Agents are professionals who provide customer support remotely, usually via phone, email, chat, or other online platforms. They assist customers with inquiries, troubleshoot problems, process orders, and handle complaints from a location outside of a traditional call center. This role often requires strong communication skills, technical proficiency, and the ability to work independently from home or another remote location. Virtual agents are employed by a wide range of industries, including retail, technology, finance, and healthcare. As businesses increasingly adopt online support models, the demand for virtual customer service agents continues to grow.

What does a virtual customer service agent do?

Virtual customer service agents assist customers with orders, billing services, tracking shipments, or answering questions online about a product or service their employer offers. As a virtual customer service agent, you work remotely from home or another location outside of the office and have calls or live chats forwarded to you or you respond to emails on your company’s network. Your specific responsibilities vary, depending on the specific products or services offered by your employer and the industry. General job duties include assisting customers to find the right product or service for their needs, tracking and logging customer interactions, resolving complaints, and connecting them with specialists or managers when you cannot answer their questions.

What are the key skills and qualifications needed to thrive as a virtual customer service agent, and why are they important?

To thrive as a Virtual Customer Service Agent, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and ticketing systems is typically required. Patience, empathy, and adaptability help agents provide outstanding service and handle challenging situations effectively. These skills ensure efficient, high-quality support that builds customer trust and satisfaction in remote work environments.

What are some common challenges virtual customer service agents face when working remotely, and how can they be overcome?

Virtual Customer Service Agents often encounter challenges such as managing distractions at home, maintaining clear communication with both customers and team members, and handling high volumes of inquiries efficiently. To overcome these obstacles, it's important to establish a dedicated workspace, use collaboration tools effectively, and set clear boundaries to minimize interruptions. Regular check-ins with supervisors and peers also help maintain a sense of connection and ensure alignment with team goals.

What is the difference between Virtual Customer Service Agent vs Virtual Call Center Representative?

AspectVirtual Customer Service AgentVirtual Call Center Representative
CredentialsCustomer service skills, basic computer proficiencyCustomer service skills, call handling experience
Work EnvironmentRemote, home-based or officeRemote, home-based or office
Industry UsageRetail, tech, healthcare, various sectorsTelecommunications, tech, retail
Job FocusHandling customer inquiries, support, troubleshootingAnswering calls, resolving issues, sales

Both roles involve remote customer interaction, but Virtual Customer Service Agents typically focus on support and troubleshooting across various industries, while Virtual Call Center Representatives often handle inbound calls for sales or service in call center environments. The skills and work settings are similar, making them closely related roles in the customer service industry.

More about Virtual Customer Service Agent jobs

What are the most commonly searched types of Customer Service Agent jobs in Turlock, CA?

The most popular types of Customer Service Agent jobs in Turlock, CA are:

What job categories do people searching Virtual Customer Service Agent jobs in Turlock, CA look for?

The top searched job categories for Virtual Customer Service Agent jobs in Turlock, CA are:

What cities near Turlock, CA are hiring for Virtual Customer Service Agent jobs?

Cities near Turlock, CA with the most Virtual Customer Service Agent job openings:

Virtual Customer Service Agent jobs near you

Customer Service Agent

Fiesta Auto Insurance

Atwater, CA • On-site

$85K - $125K/yr

Other

Medical, Dental, Vision, PTO

Posted 13 days ago

Fiesta Auto Insurance rating

4.8

Company rating: 4.8 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

306th of 312 rated insurance

Job description

Fiesta Auto Insurance G&P Hiring: Immediate Opening for a Highly Skilled Customer Service Agent
Fiesta Auto Insurance G&P is the #1 franchisee nationwide for Fiesta Auto Insurance. With locations in over 50 cities across California, we are proud to serve our communities with trusted Insurance, Tax Preparation Services and DMV Registration Services. As a Customer Service Agent you will learn and quickly grow into an Insurance Agent. At Fiesta Auto Insurance G&P you will gain valuable skills, receive paid training and earn uncapped commission while being part of a company that will value your contributions.
Fiesta Auto Insurance G&P is continuing to Grow. We believe in growth and advancement opportunities for our Team Members. If you're looking for an opportunity to build a rewarding career in a supportive and fast-growing company, we invite you to join us Right Now and Apply.
Job Description:
  • Deliver WOW-level customer service to all customers with enthusiasm and care
  • Assist customers with payments both in-person and over the phone
  • Ability to handle a high volume of inbound and make outbound calls efficiently
  • Meet with potential clients to Assess and Educate on insurance products
  • Multitask effectively while meeting deadlines in a fast-paced environment
  • Manage and generate company leads to build lasting client relationships
Benefits:
  • Competitive earnings: First-year on-target agents earn $50,000 - $75,000, Senior agents average $85,000-$125,000 annually
  • Full-time position with a consistent 35-45 hour workweek (NO PART-TIME HOURS)
  • Weekly pay AND Uncapped commission pay structure
  • Paid training with Opportunities for leadership growth in a fast-growing company
  • Comprehensive medical, dental, and vision insurance plans available
  • Paid sick leave and vacation time and 5 Holidays Off
Requirements:
  • High school diploma; A.A is a plus.
  • Authorized to work in the US.
  • Willingness to obtain a Personal Lines Insurance Broker's License.
  • Bilingual (Spanish speaking) candidates are highly encouraged to apply.
  • Must have your own reliable transportation
  • Availability: Monday-Friday 9 AM to 7 PM, Saturday 10 AM to 5 PM, Sunday 10 AM to 4 PM.
Location: Fiesta Auto Insurance Gaytan & Pineda Insurance Agency CA045 508 E Bellevue Rd, Atwater, CA 95301, USA
Ready to be part of a enthusiastic and winning team at Fiesta Auto Insurance G&P? Apply today and start your rewarding career journey with us!
Work schedule
  • 8 hour shift
  • Weekend availability
  • Overtime
  • 10 hour shift
Supplemental pay
  • Commission pay
Benefits
  • Paid time off
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Referral program
  • Paid training
  • Other

What Fiesta Auto Insurance employees say

Pay

Benefits

Hours and flexibility

Workplace

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